launch 360 finally RRODed

Aug 28, 2006
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Well, my launch 360 died on my last night. After a few searches, it sounds like starting today, launch 360s are no longer under warranty! Anyone know if that's true?
 

Queasy

Moderator<br>Console Gaming
Aug 24, 2001
31,796
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Yes, the launch 360s technically have been out of warranty since November of 2008. MS was accepting them past that date but they have gone ahead and cut off the RROD warranty for launch 360s.
 

Queasy

Moderator<br>Console Gaming
Aug 24, 2001
31,796
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Well, your options are to try and do something like the X-Clamp fix yourself. Submit it for repair via MS's website for $99 (cheaper than calling it in). Or, buy an Arcade to try to get a Jasper and slap your HDD on it and sell your launch 360.
 

Oyeve

Lifer
Oct 18, 1999
22,071
885
126
Coincidence that it died day after extended warranty? Wonder if MS NXE put in a timebomb on launch units to force you to buy a new one the day after expiration. :)
 

ViviTheMage

Lifer
Dec 12, 2002
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madgenius.com
Originally posted by: Oyeve
Coincidence that it died day after extended warranty? Wonder if MS NXE put in a timebomb on launch units to force you to buy a new one the day after expiration. :)

imo, electronics weren't built to last as long as they used too....so the business can get more money by buying new ones.
 
Aug 28, 2006
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I'm not sure if I play it enough anymore to justify buying another one right now. Maybe I'll open it up and take a look at that X-clamp fix.
 

chuckywang

Lifer
Jan 12, 2004
20,133
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Originally posted by: Queasy
Well, your options are to try and do something like the X-Clamp fix yourself. Submit it for repair via MS's website for $99 (cheaper than calling it in). Or, buy an Arcade to try to get a Jasper and slap your HDD on it and sell your launch 360.

You can probably get ~$80-ish for a dead 360 ... get an Arcade at Dell.com for ~$160. The end result is cheaper than spending $99 for MS to fix it.
 

ubercaffeinated

Platinum Member
Dec 1, 2002
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Originally posted by: chuckywang
Originally posted by: Queasy
Well, your options are to try and do something like the X-Clamp fix yourself. Submit it for repair via MS's website for $99 (cheaper than calling it in). Or, buy an Arcade to try to get a Jasper and slap your HDD on it and sell your launch 360.

You can probably get ~$80-ish for a dead 360 ... get an Arcade at Dell.com for ~$160. The end result is cheaper than spending $99 for MS to fix it.

you can try circuit city for a jasper arcade too for the same price. the one i got mine at had 10+ left. i don't think they're really selling due the economy.
 

Oyeve

Lifer
Oct 18, 1999
22,071
885
126
Originally posted by: ViviTheMage
Originally posted by: Oyeve
Coincidence that it died day after extended warranty? Wonder if MS NXE put in a timebomb on launch units to force you to buy a new one the day after expiration. :)

imo, electronics weren't built to last as long as they used too....so the business can get more money by buying new ones.

Yep, 3 years seems to be the max. At work we replace all equipment after 3 years. Its an annual thing. Its strange cuz the 3 year old laptops that are getting replaced this quarter are dying left and right. 3 year mark = death.
 

Drako

Lifer
Jun 9, 2007
10,697
161
106
Originally posted by: Phobic9
Mine still works but for how long is another question.

My launch 360 is still working as well - guess I'm another lucky one.

I've been debating on whether or not to buy a new Elite, once I'm sure that I will get a Jasper.

 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: Drako
Originally posted by: Phobic9
Mine still works but for how long is another question.

My launch 360 is still working as well - guess I'm another lucky one.

I've been debating on whether or not to buy a new Elite, once I'm sure that I will get a Jasper.

I would consider you unlucky, because yours didn't die while under warranty. If you play it, it eventually will die, and then you have to replace it yourself. :(

While I applaud MS for doing the right thing by extending the warranty to a rather generous 3 years, it bothers me that people are now having to pay to replace consoles that failed because of a clear design flaw.
 

Raduque

Lifer
Aug 22, 2004
13,140
138
106
Originally posted by: ghost recon88
Your launch one lasted until now :Q

My launch one is still going strong. Played Cod:W@W for 5 hours last nite.
 

BornStar

Diamond Member
Oct 30, 2001
4,052
1
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My launch 360 died a few weeks ago. When I called I made sure to confirm they were repairing it for free since I was outside the warranty. That's too bad they aren't covering launch 360s anymore, I'm just glad that mine died when it did.
 

Drako

Lifer
Jun 9, 2007
10,697
161
106
Originally posted by: mugs
Originally posted by: Drako
Originally posted by: Phobic9
Mine still works but for how long is another question.

My launch 360 is still working as well - guess I'm another lucky one.

I've been debating on whether or not to buy a new Elite, once I'm sure that I will get a Jasper.

I would consider you unlucky, because yours didn't die while under warranty. If you play it, it eventually will die, and then you have to replace it yourself. :(

While I applaud MS for doing the right thing by extending the warranty to a rather generous 3 years, it bothers me that people are now having to pay to replace consoles that failed because of a clear design flaw.

I consider myself lucky not having to go through the time of sending it back for repair/replacement.

At this point I think if gotten more than my money's worth out of it, since it's over 3 years old and have thousands of hours of play time on it.

 

MooMooCow

Senior member
Jan 11, 2007
283
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Call Microsoft. My friend's launch day 360 died a month after the warranty expired, MS had no problems with repairing it for free.
 

Jabbernyx

Senior member
Feb 2, 2009
350
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I'm still on a launch 360. Had to adjust the DVD laser pot last summer (only by 0.2kOhm) but otherwise it's still going strong. I guess it helps that I added a couple of low-speed 50mm fans in there running off an external DC brick. Added cardboard shrouds to the HSFs as well.
 
Aug 28, 2006
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Originally posted by: MooMooCow
Call Microsoft. My friend's launch day 360 died a month after the warranty expired, MS had no problems with repairing it for free.

I tried but after waiting for about 30 minutes, a recording came on saying to call back during normal business hours of something like 6:00am - 7:00pm (it was 11:30 EST).

There are a few articles out there saying the extended, extended warranty is officially over as of Monday Feb 2nd.
 

digiram

Diamond Member
Apr 17, 2004
3,991
172
106
I've got a launch one that's still mowing down locusts to this day...knock on wood.
 

Saga

Banned
Feb 18, 2005
2,718
1
0
My original launch 360 that currently spends anywhere from 3 to 8 hours of any given day streaming hulu still hasn't failed on me.

Wonder what I'm doing!
 

theAnimal

Diamond Member
Mar 18, 2003
3,828
23
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Originally posted by: TimBob
Originally posted by: MooMooCow
Call Microsoft. My friend's launch day 360 died a month after the warranty expired, MS had no problems with repairing it for free.

I tried but after waiting for about 30 minutes, a recording came on saying to call back during normal business hours of something like 6:00am - 7:00pm (it was 11:30 EST).

There are a few articles out there saying the extended, extended warranty is officially over as of Monday Feb 2nd.

Normal business hours are 9am to 1am Eastern.
 

BD2003

Lifer
Oct 9, 1999
16,815
1
81
Originally posted by: Drako
Originally posted by: mugs
Originally posted by: Drako
Originally posted by: Phobic9
Mine still works but for how long is another question.

My launch 360 is still working as well - guess I'm another lucky one.

I've been debating on whether or not to buy a new Elite, once I'm sure that I will get a Jasper.

I would consider you unlucky, because yours didn't die while under warranty. If you play it, it eventually will die, and then you have to replace it yourself. :(

While I applaud MS for doing the right thing by extending the warranty to a rather generous 3 years, it bothers me that people are now having to pay to replace consoles that failed because of a clear design flaw.

I consider myself lucky not having to go through the time of sending it back for repair/replacement.

At this point I think if gotten more than my money's worth out of it, since it's over 3 years old and have thousands of hours of play time on it.

We'll see how you feel about that when it finally does RROD. :p