ImageQuest L90D+ 19" LCD Monitor 8ms DVI $379

[spwango]

How crappy does this monitor run at 1024x768? My current trinitron is dying fast, but I don't think my PC can handle the higher resolution.

 

[k1114]

Originally posted by: Abem3
Got mine from CompUSA and I absolutely love it. I have been playing plenty of HL2, CS:S, and Painkiller on it.. I definately do NOT miss my old 20" Trinitron.. I love this Hyundai.. I endorse it completely.

Dad bought one too and he is also thrilled with it, no QC issues with either of our 2 displays.

Thanks Only thing im worried about now is dead pixels I'm so anal when it comes to hardware perfection - I don't think I could live with even one.

 

[rise]

i was praying for no dead pixels too and, thankfully, my prayers were answered.

the monitor is gorgeous, games are beautiful and everyday use is great. i would not hesitate to buy another if i needed it. i do think that now that the original hype/price gouging of the last month or so is over, $350 will be a "good deal" and you'll be able to find it at its pre-hype level of ~$370 pretty regularly.

it is a great monitor and a greater value i think, especially with the 3 year warranty. sounds like muse got a bad panel because mine was nearly perfect out of the box.

 

[athithi]

Wow! This is so cool The default settings are excellent for color, though a little bright. Couldn't find a single dead pixel. I am using the DVI connection and the difference is drastic compared to my old 17" Envision. Might just be my imagination, but things stand out so clearly that they almost look three dimensional Checked out my digital photo collection and the colors are perfect.

 

[rivethead]

I was surprised. I have been forced to play MOHAA at 1024x780 and although it's not the Hyundai's native resolution, the image quality is better than my old CRT.

The reason I've been forced to play at 1024x780 is my ancient 32KB NVIDIA RIVA TNT2 video card - it's simply not powerful enough to run MOHAA at 1280x1024 without the game looking like a slide show.

I'm upgrading the entire system soon!

 

[rivethead]

I thought I was that way too. I have one stuck pixel (green on dark backgrounds) and I'd rather have a dead pixel than stuck pixel.

But to be totally honest, I have to actually look for it when I'm sitting a normal distance away from the LCD. Maybe it's just my eyes. But the damn thing is smack in the center of the screen, so you'd think it would bother me more.

 

[Muse]

Maybe I'm spoiled because I've been using a Planar PX191 19" LCD display for a year and a half, but something's bothering me about this L90D+. If I'm looking dead-on, the top of the display is quite a bit darker than the rest. In order to get the whole display to have anywhere near the same brightness I have to have my eyes on the perpendicular that intersects the screen about 2 inches down from where the top of the visible display area begins. Are you other users experiencing this?

|
|--------------------------------------- [eyes] about 24" from screen
|
|
|
|
|
|

 

[Muse]

Linked is a JPG taken without flash of the display using Dead Pixel Buddy set at a custom color which was just one I picked out to approximate the color of the default Windows 2000 desktop background color, which clearly shows aberrations. The aberrations aren't nearly as apparent in many other colors. Photo

Another photo, different color: Photo 2

The aberrations are in the top portion of the display, most particularly one about 2 inches down from the top and 4 inches in from the right side (your right as you look at the display). Another major area is larger, about 3 inches down from the top and extending from the left edge almost 3 inches to the right. It's shaped sorta like a "flying saucer."

These photos were taken approximately pointing straight at the screen, and they also show what I just pointed out - that the top of the screen looks darker than the bottom when so viewed.

 

[MJGunn]

I haven't used an L90D, but I would have to assume thats not right, otherwise one of the reviews would have mentioned it. Actually, one of the reviews specifically mentioned how uniform the backlight is.

 

[Muse]

Originally posted by: MJGunn
I haven't used an L90D, but I would have to assume thats not right, otherwise one of the reviews would have mentioned it. Actually, one of the reviews specifically mentioned how uniform the backlight is.

Yes, I haven't seen anybody else complain about a backlight issue. I saw many posts where people said they had no backlight issues but I don't know what "backlight" issues are. I posted a time or two asking, but nobody responded. I just called Hyndai support number on the warranty card and they are going to email me with instructions. The warranty card would seem to indicate that they will replace mine with a new unit and that they will pick up the shipping both ways. This falls under their "DOA" unit definition (within 60 days of shipping to the distributor/dealer or 30 days to the customer).

 

[k1114]

Jumped in, ordered from ZZF. Paid a few bucks extra to go through them due to past history and 2 day shipping included.

Can't wait for it to get here, although i'm really fearful of dead pixles and other issues

 

[Muse]

Originally posted by: k1114
Jumped in, ordered from ZZF. Paid a few bucks extra to go through them due to past history and 2 day shipping included.

Can't wait for it to get here, although i'm really fearful of dead pixles and other issues

I don't seem to have any bad pixels, although I haven't bothered to look carefully. the second that Windows 2000 finished booting and the desktop appeared I went, "oh, no." I could see the obvious blotchiness of the backlighting.

The guy at Hyundai RMA support asked me what it looked like. I said that the only way I could think to describe it was that it looked as though someone had crinkled metal foil, and he said that's essentially what happened. I guess inside there's something like a foil, a planar surface that can get deformed with rough treatment. He said he thought it was damaged in shipping, and that's my idea too. The box has a pronounced dent right on a corner that could only have happened when somebody, probably a UPS guy, threw the box against something, either another box, a wall, the back of a truck, something. It absolutely infuriates me to think of that. I've had a lot of things shipped to me but nothing makes me anywhere near as nervous as shipping a monitor. They should put "FRAGILE" all over monitor boxes, but for some reason they don't.

You know, I'm protected by the warranty but only if I can prove I bought it from an authorized dealer. My box from ebuyer didn't contain any kind of invoice. I printed out something like an invoice at their website also my email. Does anybody know for sure whether ebuyer.com is an authorized HIQA (I guess that stands for Hyundai Imagequest America) dealer? How would I find that out?

 

[dfinder]

Thankx

 

[smcinsjc]

I am 99% ready to buy one of these monitors, but I do not like the threat of receiving one with one or more bad or stuck pixels.

What is a person to do?

1 is not acceptable to me. I stare at my screen 12+ hours a day, and the last thing I want to be doing is staring at a bad pixel.

Any ideas on how to avoid this potential problem?

 

[Muse]

Originally posted by: smcinsjc
I am 99% ready to buy one of these monitors, but I do not like the threat of receiving one with one or more bad or stuck pixels.

What is a person to do?

1 is not acceptable to me. I stare at my screen 12+ hours a day, and the last thing I want to be doing is staring at a bad pixel.

Any ideas on how to avoid this potential problem?

It seems to be something of a gamble. I haven't kept stats but most buyers seem to say they have no DP's or stuck P's. The vast majority. The ones with stuck P's usually say they have to look for the defect to have any awareness of it. IOW, it wouldn't seem to be much of a problem. I saw a few posts from people who said they had a glaring pixel problem. In that event, you have to hope that Hyundai will help you out (i.e. replace your display). One person said he was successful in that. You can try talking to Andy Chia, who appears to be in charge of their RMA. I talked to him twice Friday. He answers the phone at 630-595-0123, in Illinois.

 

[Audacious Underdog]

marked.

 

[Muse]

Originally posted by: Audacious Underdog
marked.

What's that supposed to mean?

Unless the backlighting of my replacement is much better than the one I just boxed up, I have to give the L90D+ thumbs down after comparing it with my Planar PX191, a 1.5 year old 25 ms 19" LCD monitor. The L90D+ may be better for gaming, but for other stuff, there's no comparison. The backlighting, the ergonomics portrait and landscape and relatively superb with the Planar. The best place for your eyes with the Planar is looking straight at it, not from the top like the L90D+, duh.

 

[shurato]

Tempted to pull the trigger on this... Would really like a 20-21 incher though for my first LCD.

 

[BrokenVisage]

Originally posted by: Audacious Underdog
marked.

WTFHI?

 

[Muse]

Originally posted by: shurato
Tempted to pull the trigger on this... Would really like a 20-21 incher though for my first LCD.

In case you don't know, the size of an LCD is more important than for a CRT in the sense that you will want to run your LCD at it's native resolution for virtually everything you do with it. That may not always be the case when you're gaming, but for general computing, you absolutely want to run at the native resolution. Myself, I decided I would prefer to run at 1280 x 1024 (the native res of a 19" LCD) rather than the 1600 x 1200 native res of a larger LCD. That's what I based my decision on, not the cost. I don't want a bigger one. However, there are people with bigger ones who say they definitely prefer the 1600 x 1200 res. I've never tried it, to be honest. But I think a lot of print would just appear to small for my taste.

 

[shurato]

Originally posted by: Muse

Originally posted by: shurato
Tempted to pull the trigger on this... Would really like a 20-21 incher though for my first LCD.

In case you don't know, the size of an LCD is more important than for a CRT in the sense that you will want to run your LCD at it's native resolution for virtually everything you do with it. That may not always be the case when you're gaming, but for general computing, you absolutely want to run at the native resolution. Myself, I decided I would prefer to run at 1280 x 1024 (the native res of a 19" LCD) rather than the 1600 x 1200 native res of a larger LCD. That's what I based my decision on, not the cost. I don't want a bigger one. However, there are people with bigger ones who say they definitely prefer the 1600 x 1200 res. I've never tried it, to be honest. But I think a lot of print would just appear to small for my taste.

Great info, much appreciated. I think I'll order this monitor. Currently $349.99 + $10 s/h at chiefvalue.com. My first LCD screen...can't wait. I generally run my 19 inch CRT at a default res of 1028x768 so 1280x1024 is definitly doable since i will be able to view the full 19inches on the LCD.

 

[rise]

muse, i really think you just got unlucky with a bad panel. i haven't kept up entirely thru the thread, but i believe you only got 1? not that it makes it better or anything, RMA's suk either way, but i'll be interested to hear your impressions when you get a proper unit.

gl

 

[Muse]

Originally posted by: rise4310
muse, i really think you just got unlucky with a bad panel. i haven't kept up entirely thru the thread, but i believe you only got 1? not that it makes it better or anything, RMA's suk either way, but i'll be interested to hear your impressions when you get a proper unit.

gl

HIQA tells me that they don't have any right now, so can't cross-ship. They expect to receive panels from Korea on 3/16, so I won't have mine until after that. When I get it, I'll post here. Thanks.

One thing I wonder is if I should deal with ebuyer.com at all about the problem. I didn't even consider contacting them, I just went right to Hyundai with my complaint. Looking at ebuyer's website I see they'd require me to pay shipping one way, but Hyundai pays both ways and will replace with a new unit because it's a "DOA" unit that was bad withing the first 30 days, so it only makes sense to deal with them. I just figured I should tell ebuyer that the unit came defective, however it's really hard to get into to them. They don't seem to give out a phone number or email address. They just have their complex enotes system, and I figure it's not worth the trouble to try to inform them.

 

[rivethead]

Well guys and gals I have to say that I'm very impressed with Hyundai right now. If you read back through this thread, I reported that I got a panel with one stuck pixel (bright green on a black background). And this ONE pixel was in the almost exact center of the screen which made it noticeable.

I've had the unit 25 days and honestly I've tried to get used to it, but couldn't completely.

So I decided to plead my case to TigerDirect. They simply referred me to Hyundai.

Well Hyundai just called me at work today (I sent them an email this morning) and APOLOGIZED for the inconvenience of having one stuck pixel in the center of the screen. They're gonna have UPS pick it up and send me a new one.

I believe I talked with the Andy Chia (mentioned in an earlier post), but he said his name so fast I didn't catch it. Anyway, same deal as posted above, they're currently out of stock, but they'll get more on the 16th. No big deal for me as I've dealt with the one stuck pixel so far and a little longer won't hurt. I'm just glad I didn't pitch the CRT yet.

Anyway, five stars to Hyundai customer service for: 1) a phone call to apologize for the inconvenience, 2) thoroughly explaining the return process to me, and 3) most of all being flexible with their bad pixel policy. Remember, I have only ONE stuck pixel.

Props to Hyundai ImageQuest

 

[Muse]

Originally posted by: rivethead


Well guys and gals I have to say that I'm very impressed with Hyundai right now. If you read back through this thread, I reported that I got a panel with one stuck pixel (bright green on a black background). And this ONE pixel was in the almost exact center of the screen which made it noticeable.

I've had the unit 25 days and honestly I've tried to get used to it, but couldn't completely.

So I decided to plead my case to TigerDirect. They simply referred me to Hyundai.

Well Hyundai just called me at work today (I sent them an email this morning) and APOLOGIZED for the inconvenience of having one stuck pixel in the center of the screen. They're gonna have UPS pick it up and send me a new one.

I believe I talked with the Andy Chia (mentioned in an earlier post), but he said his name so fast I didn't catch it. Anyway, same deal as posted above, they're currently out of stock, but they'll get more on the 16th. No big deal for me as I've dealt with the one stuck pixel so far and a little longer won't hurt. I'm just glad I didn't pitch the CRT yet.

Anyway, five stars to Hyundai customer service for: 1) a phone call to apologize for the inconvenience, 2) thoroughly explaining the return process to me, and 3) most of all being flexible with their bad pixel policy. Remember, I have only ONE stuck pixel.

Props to Hyundai ImageQuest

Yes, I read at least one other post from a guy who had less than the 8 dead pixels presumably obliging HIQA to replace the L90D+ and got them to RMA. He had a very obtrusive pixel (at least one). I wasn't contacted by Andy today with my RMA number, so I'll call him tomorrow morning. I think they should have the number by now.

BTW, rivethead, if you have trouble removing the base, I suggest calling Andy.