ImageQuest L90D+ 19" LCD Monitor 8ms DVI $379

[k1114]

I've got one dead pixel about 3/4 of the way down from the top and maybe 1/3 of the way from the left, not a big deal because its rather light. Hard to see on anyting but white. I've also got a partially stuck pixel, displays bright blue on dark backgrounds but it's perfectly fin on lighter ones.

Overall nothing I think I would RMA for because it would suck to get one back with lighting problems or more obtrusive problems. Maybe if Hyundai did an advance RMA, but I don't want to be without a monitor for weeks.

 

[k1114]

Just found another, going to contact Hyundai...

edit: sent an email, hopefully this turns out well

 

[BrokenVisage]

Yup, my Hyundai came in today too with a nice little bright green stuck pixel about where you said yours is but 3/4 from the bottom. Since I have an alright CRT I can use in the meantime I think this baby is getting RMA'd, I'll call the RA guy tomorrow and try get the number from him directly. I hate this because now whose to say the next won't be worse, other then the stuck pixel the screen is immaculate, perfectly level backlighting with no blemishes.. oh well, hope we both can get lucky with the next one if we get auth'd.

 

[k1114]

Yeah, I could have dealt with the one dead pixel, but two stuck (one stuck dead, one stuck blue on white and dead on red) is too much for the $374 I spent. I expect perfection for that kind of price.

 

[smcinsjc]

I went ahead and ordered one today from chiefvalue.com for $359 shipped.

Man, I sure I as heck hope it has no bad or dead pixels like some of you guys have.

 

[k1114]

The only thing I would truly worry about (as far as pixels are concerned) are dead pixels directly in the center or stuck pixels with a really high brightness. The bright blue one in the bottom left is horribly noticable on dark backgrounds, but the light blue one in the middle top takes work to find, even on a white background. I suppose some defects are acceptable, it's just a personal preference whether or not its worth fighting for something better.

 

[Muse]

Originally posted by: k1114
Just found another, going to contact Hyundai...

edit: sent an email, hopefully this turns out well

K1114, keep us posted.

What causes pixel problems? Why do so many panels seem to have none and others have several?

 

[CVSiN]

Originally posted by: Scalptrash
Battlefield Vietnam primarily. I guess I was generalizing, sorry! BFV has higher resolutions, but not 1280x1024. It has 1280x960 and that is very distorted. Friends that have 17" LCD's play in 1024x768 and 17" LCD's have the same native resolution as 19"s. I don't know anyone with a 19" LCD, so I am curious what playing games (BFV) in 1024 looks like on one. Hopefully BF2 will have 1280x1024, even though it will take a state of the art video card to run it decent at that resolution.

I play BFV at 1600x1280....

thats the only thing keeping me from buying a flat panel...
most flats wont do this high of res...

 

[rivethead]

That's a good question, but I wonder if perception doesn't play a part.

For example, if your read through this thread, you'll see a lot of posts about bad pixels (hell, I contributed at least 4 posts to that end). But who's more likely to make a post: someone who has a bad pixel, or someone who's perfectly happy?

My point is, people are more likely to post about problems than if they're satisfied. And that trait effects our perceptions of a general level of pixel problems.

 

[imported_burningrave101]

Originally posted by: rivethead
That's a good question, but I wonder if perception doesn't play a part.

For example, if your read through this thread, you'll see a lot of posts about bad pixels (hell, I contributed at least 4 posts to that end). But who's more likely to make a post: someone who has a bad pixel, or someone who's perfectly happy?

My point is, people are more likely to post about problems than if they're satisfied. And that trait effects our perceptions of a general level of pixel problems.

Well the people that are complaining about dead pixels are making a half a dozen or more posts so i dont think the number is that great. If you'll check all the reviews on Newegg the Hyundai L90D+ has a perfect score and i really didn't see anyone much mentioning dead pixels. Alot of users at HardForum and OCForums have gotten this panel and had zero dead pixels. Mine has zero dead pixels after testing for them.

Most of the people that have complaints about this LCD need to learn how to configure the monitor correctly. Usually its just an issue of them adjusting the brightness, contrast, gamma, ect. And sometimes it has nothing to do with the LCD at all such as the case with the poor DVI output on nVidia 6800GT's. There are alot of posts about different issues with the DVI output on 6800GT's. Check the major nVidia forums like nvnews.net.

Sometimes it just has to do with the fact this is the persons first LCD and they had no idea what to expect coming from a CRT.

 

[Muse]

Originally posted by: burningrave101

Originally posted by: rivethead
That's a good question, but I wonder if perception doesn't play a part.

For example, if your read through this thread, you'll see a lot of posts about bad pixels (hell, I contributed at least 4 posts to that end). But who's more likely to make a post: someone who has a bad pixel, or someone who's perfectly happy?

My point is, people are more likely to post about problems than if they're satisfied. And that trait effects our perceptions of a general level of pixel problems.

Well the people that are complaining about dead pixels are making a half a dozen or more posts so i dont think the number is that great. If you'll check all the reviews on Newegg the Hyundai L90D+ has a perfect score and i really didn't see anyone much mentioning dead pixels. Alot of users at HardForum and OCForums have gotten this panel and had zero dead pixels. Mine has zero dead pixels after testing for them.

Most of the people that have complaints about this LCD need to learn how to configure the monitor correctly. Usually its just an issue of them adjusting the brightness, contrast, gamma, ect. And sometimes it has nothing to do with the LCD at all such as the case with the poor DVI output on nVidia 6800GT's. There are alot of posts about different issues with the DVI output on 6800GT's. Check the major nVidia forums like nvnews.net.

Sometimes it just has to do with the fact this is the persons first LCD and they had no idea what to expect coming from a CRT.

Ok, but mine is very clearly screwed up. To quote a post I made a few days ago earlier in the thread:

Linked is a JPG taken without flash of the display using Dead Pixel Buddy set at a custom color which was just one I picked out to approximate the color of the default Windows 2000 desktop background color, which clearly shows aberrations. The aberrations aren't nearly as apparent in many other colors. Photo

Another photo, different color: Photo 2

The aberrations are in the top portion of the display, most particularly one about 2 inches down from the top and 4 inches in from the right side (your right as you look at the display). Another major area is larger, about 3 inches down from the top and extending from the left edge almost 3 inches to the right. It's shaped sorta like a "flying saucer."

These photos were taken approximately pointing straight at the screen, and they also show what I just pointed out - that the top of the screen looks darker than the bottom when so viewed.

 

[k1114]

Got an email back from Hyundai, although it didn't really explain anything. They attached a couple copies of the return policy available on the website and asked me to reclarify what was wrong. Will report back when I hear anything final, I did request that an advance RMA be offered, I can't see being without a monitor for weeks due to poor manufacturing.

 

[Muse]

Originally posted by: k1114
Got an email back from Hyundai, although it didn't really explain anything. They attached a couple copies of the return policy available on the website and asked me to reclarify what was wrong. Will report back when I hear anything final, I did request that an advance RMA be offered, I can't see being without a monitor for weeks due to poor manufacturing.

Trouble is they don't have any right now. The expect a shipment on March 16. YMMV, but I'm not completely happy with the way they're treating me. Today, a UPS guy comes to pick up my LCD. They never told me he was coming, and I happened to be out. I don't even have my RMA number yet. The LCD is in the box, but I didn't tape it up. No biggie, I suppose, and the UPS guy could have slapped a sticker on it and it would be gone, but I'd like to have the RMA number and put it on the form that doubles as a packing slip, like the instructions say. I don't believe in taking chances. However, HIQA are not returning my calls or my emails. Dealing with them can be sorta creepy. I guess I'll call them again tomorrow morning. Andy usually answers the phone, has been my experience generally, but not today.

 

[bdubya]

The good:
Ordered from cheifvalue.com for $359 shipped on Monday afternoon, They shipped the same day, and I received it today (Wednesday). Very bright, very clear, no noticable dither, no ghosting. Much clearer than my 21" CRT and pictures, videos and games all looked great.

The bad:
Only one stuck pixel, red. But it's the far lower right corner in the clock area on XP. I could live with that.

What I can't live with is the strange backlighting pattern (see the link below). There are postage stamp sized areas with halos. There are six areas with a dark square surrounded by brighter light. The picture is of the entire screen with a solid blue background in a dark room.

Anyone else notice anything like this?

Link to picture: http://www.gtghosting.com/misc/imagequest.jpg

 

[BrokenVisage]

Muse, can you give me Andys number? It doesn't seem to be on my card and the person I did call about getting my RMA was less then accepting with my situation.

 

[Muse]

Originally posted by: BrokenVisage
Muse, can you give me Andys number? It doesn't seem to be on my card and the person I did call about getting my RMA was less then accepting with my situation.

The number I called was the non-800 number, 630-595-0123.

 

[Muse]

Originally posted by: bdubya
The good:
Ordered from cheifvalue.com for $359 shipped on Monday afternoon, They shipped the same day, and I received it today (Wednesday). Very bright, very clear, no noticable dither, no ghosting. Much clearer than my 21" CRT and pictures, videos and games all looked great.

The bad:
Only one stuck pixel, red. But it's the far lower right corner in the clock area on XP. I could live with that.

What I can't live with is the strange backlighting pattern (see the link below). There are postage stamp sized areas with halos. There are six areas with a dark square surrounded by brighter light. The picture is of the entire screen with a solid blue background in a dark room.

Anyone else notice anything like this?

Link to picture: http://www.gtghosting.com/misc/imagequest.jpg

Bingo! See my post one or two above this with links to two photos. Hate to say it but I'm a bit glad I'm not the only guy who's seen this problem. Gotta say, yours looks worse than mine, but mine is plenty awful. Try viewing a solid grey and I bet it's even more pronounced! I'm definitely getting an RMA. Andy at AVC Tech (who seem to be in charge of HIQA RMA's) says he thinks it was caused by rough shipping, and I'm inclined to think he's probably right.

See the links in the below quoted for 2 photos very similar to the one you posted:

Linked is a JPG taken without flash of the display using Dead Pixel Buddy set at a custom color which was just one I picked out to approximate the color of the default Windows 2000 desktop background color, which clearly shows aberrations. The aberrations aren't nearly as apparent in many other colors. Photo

Another photo, different color: Photo 2

The aberrations are in the top portion of the display, most particularly one about 2 inches down from the top and 4 inches in from the right side (your right as you look at the display). Another major area is larger, about 3 inches down from the top and extending from the left edge almost 3 inches to the right. It's shaped sorta like a "flying saucer."

These photos were taken approximately pointing straight at the screen, and they also show what I just pointed out - that the top of the screen looks darker than the bottom when so viewed.

 

[bdubya]

Hi Muse,

I looked at quite a few "official" L90D+ threads on the Internet and didn't notice anyone else with this problem. I also looked through the three major threads here (which convinced me to buy it). I can't believe I missed your post just a couple above mine!

Looks like I'll be calling Andy for an RMA. Too bad, I'll really miss it.

P.S. Pivoting to portrait mode works great for viewing forums.

 

[Muse]

Originally posted by: bdubya
Hi Muse,

I looked at quite a few "official" L90D+ threads on the Internet and didn't notice anyone else with this problem. I also looked through the three major threads here (which convinced me to buy it). I can't believe I missed your post just a couple above mine!

Looks like I'll be calling Andy for an RMA. Too bad, I'll really miss it.

P.S. Pivoting to portrait mode works great for viewing forums.

Yeah, I just pivoted my Planar PX191, which came with Pivot Pro software. Hey, how can you pivot your L90D+ without pivoting software? AFAIK, there's nothing built into Windows 2000, is there something in XP? AFAIK, nothing is provided with the L90D+ or did I miss something?

I'm lucky in that I won't miss my L90D+ as much as most folks, already having a 19" LCD. However, my plans to go dual monitor will have to wait, probably for at least a week.

 

[k1114]

Originally posted by: Muse

Originally posted by: k1114
Got an email back from Hyundai, although it didn't really explain anything. They attached a couple copies of the return policy available on the website and asked me to reclarify what was wrong. Will report back when I hear anything final, I did request that an advance RMA be offered, I can't see being without a monitor for weeks due to poor manufacturing.

Trouble is they don't have any right now. The expect a shipment on March 16. YMMV, but I'm not completely happy with the way they're treating me. Today, a UPS guy comes to pick up my LCD. They never told me he was coming, and I happened to be out. I don't even have my RMA number yet. The LCD is in the box, but I didn't tape it up. No biggie, I suppose, and the UPS guy could have slapped a sticker on it and it would be gone, but I'd like to have the RMA number and put it on the form that doubles as a packing slip, like the instructions say. I don't believe in taking chances. However, HIQA are not returning my calls or my emails. Dealing with them can be sorta creepy. I guess I'll call them again tomorrow morning. Andy usually answers the phone, has been my experience generally, but not today.

No reason why I can't wait until a few days after the 16th on an advance RMA. The wait isn't a problem, the wait without a monitor is

Honestly im starting to wonder if its worth the hassle, although ill probably regret it later if I don't deal with this now.

 

[bdubya]

Dark grey does really make 'em pop:

http://www.gtghosting.com/misc/imagequest_2.jpg

I have an ATI 9800 Pro, so I use ATI control panel to rotate the screen.

 

[imported_burningrave101]

Originally posted by: bdubya
What I can't live with is the strange backlighting pattern (see the link below). There are postage stamp sized areas with halos. There are six areas with a dark square surrounded by brighter light. The picture is of the entire screen with a solid blue background in a dark room.

Anyone else notice anything like this?

Link to picture: http://www.gtghosting.com/misc/imagequest.jpg

Thats definitely most likely shipping damage. I just tested my screen with a blue background the same color as yours and i saw nothing.

 

[rivethead]

Muse:

I'm very surprised that the UPS guy came unannounced. When I spoke to Andy, he specifically requested that I call him on Monday (3/14) to schedule the UPS pick-up. He even stated that he didn't want me to be without a screen over the weekend and there was no need to rush UPS pick up as they wouldn't be recieving the next shipment of replacement monitors until 3/16 anyway.

BTW, I kinda got the impression from him that he would be out of the office until Monday. Something in the way he said "call me Monday morning".

FWIW.

I sent off my warranty request form and a copy of my invoice tonight, so hopefully I've at least got the wheels in motion.

Best of luck.

 

[rivethead]

Does anyone know of an affordable alternative to Pivot Pro? I'd love to use the pivot feature of my L90D+, but I'm not shelling out that kinda cash for a feature that basic.

I'll be getting a new video card here in the next few weeks. Most likey a 6600 or a 6600GT. Anyone know if these cards have a pivot function on them?

Thanks!

 

[bdubya]

The new control panels from ATI and nVidia both have options to rotate the screen.