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I hate Best Buy

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Originally posted by: n7
You guys are idiots.

Extended warranty is something i think is worth it on a notebook; i have one on mine.

Last time i checked, Consumer Reports agrees with me.

And your wife's friend obviously isn't too bright, or she would have gotten what you recommended, not another notebook.

And while i wouldn't say Norton is ideal, it's better than nothing for the average dumb consumer too.
Click to expand...

Actually there was a study done saying which products it was worth getting the extended warranty on, if I recall correctly washers and dryers were one of the few that was worth it. Laptops aren't.

If you want additional warranty, go to the manufacturer, the middle man will always try to save coin and deny your warranty requests.

 
Originally posted by: RyanSengara
Actually there was a study done saying which products it was worth getting the extended warranty on, if I recall correctly washers and dryers were one of the few that was worth it. Laptops aren't.

If you want additional warranty, go to the manufacturer, the middle man will always try to save coin and deny your warranty requests.
Click to expand...

Back that up then :roll:

Although this isn't the article i had in mind, it shows what i was talking about:
http://www.consumerreports.org/cro/pers...ex=1&resultIndex=1&searchTerm=warranty
 
Repair rates for 3- to 4-year-old products
Product Repair rate
Laptop computer 43%
Refrigerator: side-by-side, with icemaker and dispenser 37
Rider mower 32
Lawn tractor 31
Desktop computer 31
Washing machine (front-loading) 29
Self-propelled mower 28
Vacuum cleaner (canister) 23
Washing machine (top-loading) 22
Dishwasher 21
Refrigerator: top- and bottom-freezer, w/ icemaker 20
Gas range 20
Wall oven (electric) 19
Push mower (gas) 18
Cooktop (gas) 17
Microwave oven (over-the-range) 17
Clothes dryer 15
Camcorder (digital) 13
Vacuum cleaner (upright) 13
Refrigerator: top- and bottom-freezer, no icemaker 12
Range (electric) 11
Cooktop (electric) 11
Digital camera 10
TV: 30- to 36-inch direct view 8
TV: 25- to 27-inch direct view 6
Source: Consumer Reports National Research Center, 2006 P
 
Having worked in retail sales and seeing how often problems crop up, extended warranties on laptops are not always a bad thing. I think $179 is fairly reasonable, if they include a battery replacement and issues with the LCD. We used to charge $300+ for that at CC.
 
so often I give recommendations of what to buy and by the time they come home they let the salesdrones steer them into overpriced junk. Many times too complicated for them.

Then they try to blame me when things don't work well.
 
Originally posted by: n7
Repair rates for 3- to 4-year-old products
Product Repair rate
Laptop computer 43%
Refrigerator: side-by-side, with icemaker and dispenser 37
Rider mower 32
Lawn tractor 31
Desktop computer 31
Washing machine (front-loading) 29
Self-propelled mower 28
Vacuum cleaner (canister) 23
Washing machine (top-loading) 22
Dishwasher 21
<snip>
Click to expand...
fridge, lawnmower, washer and dryer, are all things i would expect to last for 10 years. a disposable $500 notebook is not something i expect to keep for more than 2 years, if even that.
 
for some reason the OP seems to think its best buys fault his freind bought a more expensive laptop with unnecesarry crap. all i have to say is. no one put a gun to her head.
 
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