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HP touchpad tablet $99

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busydude said:
Negative reviews for what?
Click to expand...

For the following :

Having a poorly implemented inventory > available to order connectivity (showing inventory that was already sold)

For holding people's funds for days with the only communication being 'Shipping Soon'

For taking days to tell people that their order was cancelled instead of a few hours like the other sites that oversold due to error/etc.

They really dropped the ball, and deserve to be slammed.
 
Arkaign said:
For the following :

Having a poorly implemented inventory > available to order connectivity (showing inventory that was already sold)

For holding people's funds for days with the only communication being 'Shipping Soon'

For taking days to tell people that their order was cancelled instead of a few hours like the other sites that oversold due to error/etc.

They really dropped the ball, and deserve to be slammed.
Click to expand...
Would you have voiced the same complaints if your order had successfully gone through? If so, why did you wait for the cancellation?
Just askin'.
 
I like that Barnes & Nobles cancelled my order a couple of days ago but only just now did the money appear back in my account. I realize the banking system has a lot to do with this...but how about you don't charge my card when you don't have product to sell?
 
Arkaign said:
For the following :

Having a poorly implemented inventory > available to order connectivity (showing inventory that was already sold)

For holding people's funds for days with the only communication being 'Shipping Soon'

For taking days to tell people that their order was cancelled instead of a few hours like the other sites that oversold due to error/etc.

They really dropped the ball, and deserve to be slammed.
Click to expand...

They did not rip you off. Yes, they have taken more time than others have, but they are a very small player. They must have been extremely short handed to process all these orders.. I don't blame them at all.
 
EvilYoda said:
I like that Barnes & Nobles cancelled my order a couple of days ago but only just now did the money appear back in my account. I realize the banking system has a lot to do with this...but how about you don't charge my card when you don't have product to sell?
Click to expand...

It's a pre-authorization charge, not a charge for the full amount of the product. Feel free to Google the subject.
 
IndyColtsFan said:
One thing I've noticed is that the orientation rotation is way too sensitive. I locked rotation for now but hopefully you can adjust sensitivity somewhere.
Click to expand...

Yeah, locking the orientation was the first thing I did. It's hyper-sensitive. Even with the orientation locked, it opens full-screen videos in landscape mode, but switches back to portrait when you rotate it after closing the video. It was definitely designed to be held in landscape mode, given that both speakers are on one side.
 
joshsquall said:
Yeah, locking the orientation was the first thing I did. It's hyper-sensitive. Even with the orientation locked, it opens full-screen videos in landscape mode, but switches back to portrait when you rotate it after closing the video. It was definitely designed to be held in landscape mode, given that both speakers are on one side.
Click to expand...

I was kind of surprised at how well YouTube video played on it to be honest. I did run through a bunch of performance enhancement articles though, so maybe that's why.
 
IndyColtsFan said:
I was kind of surprised at how well YouTube video played on it to be honest. I did run through a bunch of performance enhancement articles though, so maybe that's why.
Click to expand...

Have any links? I've been disappointed with some video skipping. I need to read up on the user generated patches and homebrew too. I really don't know why they didn't put a scrollbar in the browser. That's just annoying.
 
ghost recon88 said:
Anyone had their insight.com order ship yet? or for that matter had it officially canceled?
Click to expand...

Mine says:

Date Entered: August 23, 2011
Est. Date Of Arrival: August 30, 2011
PO #:
Order Status: Completed
Payment Type: Credit Card
Credit Status: Credit OK
Overall Delivery Status: Completed

Not sure what that means, but I have gotten no indication that it has shipped yet.
 
Got another one from Best Buy. LOL!

They have a sign on the front door that said "Sold Out" I ignored it went in and there it is was 40 touchpads by the Cx counter.

Like I posted earlier if you call they will say sold out. They want you to come to the store.

Bear in mind this store most likely have the emloyees bought or reserved their own units already. The ones on the counters are the left overs.
 
I just got my official "Order canceled" notification from Insight.

All that's left now is HP's Small-business outlet, and I can't login there. It keeps telling me "Login Failed," even after resetting the password and copy/pasting the new password into the password login box. Oh well.
My card's still only got a hold on it from HP, not a charge.
We'll see.

Durn it.
 
joshsquall said:
Have any links? I've been disappointed with some video skipping. I need to read up on the user generated patches and homebrew too. I really don't know why they didn't put a scrollbar in the browser. That's just annoying.
Click to expand...

The big one:

http://forums.precentral.net/hp-tou...all-webosquickinstaller-preware-touchpad.html

More of a general outline:

http://www.zdnet.com/blog/mobile-news/how-to-improve-the-performance-of-your-new-hp-touchpad/3866

I think they didn't put a scroll bar in the browser because you can drag it up and down with your finger.
 
Last edited:
busydude said:
They did not rip you off. Yes, they have taken more time than others have, but they are a very small player. They must have been extremely short handed to process all these orders.. I don't blame them at all.
Click to expand...

You're missing the point.

(1)- They have taken over three days to let people know that their order that says 'shipping soon' is in fact : cancelled. Unacceptably long. A day is too long, three days is insane. 2-4 hours : somewhat irritating but okay.

(2)- This is 2011, it's not asking too much to have their ordering system be up to date enough to not allow more orders than actual inventory.

(3)- According to the data gathered over at SD, they used almost a lottery-like system for picking who got to get actual units. Time wasn't it, as people showed orders that got accepted for multiple 16 or 32gb units half an hour after people's single orders that were cancelled. Priority shipping seemed to have some effect, but not conclusively. For the sake of fairness, it should have been ordered by priority of order time, and ideally 1 unit per customer.

(4)- Also gathered at SD, they are not some tiny rinky-dink outfit that was suddendly broadsided, they're associated with MacMall and some other serious player. The errors in management are evident by this poor performance.

(5)- Funds are still on 'hold/processing' according to my bank. Will eventually be released, but it's an annoyance to be sure.

So yeah, they dropped the ball, they deserve everything they get. They handled it terribly from beginning to now.
 
Anyone have any luck with Erwin computers? I called them 3 times today and the phone line was busy 🙁
 
Sephire said:
Got another one from Best Buy. LOL!

They have a sign on the front door that said "Sold Out" I ignored it went in and there it is was 40 touchpads by the Cx counter.

Like I posted earlier if you call they will say sold out. They want you to come to the store.

Bear in mind this store most likely have the emloyees bought or reserved their own units already. The ones on the counters are the left overs.
Click to expand...

🙁 I can't even find one.
 
ghost recon88 said:
Anyone had their insight.com order ship yet? or for that matter had it officially canceled?
Click to expand...

My Insight.com order cancelled email just came in a few mins ago. Oddly enough the credit card cleared last night, so I'm not sure why this morning everything seemed like it was going to happen then nada...
 
My Hp.com (Academy) item was shipped, I ordered the case and the touchpad and when I got home from work the case was already delevered (but no touchpad 🙁 )

My 3 onsale orders were canceled

My 1 CDW order was canceled

I am hoping my 1 order with CostCentral and 1 order with ErwinComp goes through.
 
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