HOT: Charter upgrades *SOME* cable Internet subscribers to 2.0Mbps for free!

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QuicknDirty

Senior member
Dec 26, 2002
306
0
0
Originally posted by: pray4mojo
Originally posted by: QuicknDirty
Just an FYI-

I emailed Charter the other day complaining about the upload speed, and inquiring about what would happen if I changed my "grandfathered" 384 gold package to the cheaper bronze package to get the $29.99 price for the same speed I'm currently paying $60+ for.

I was told in no uncertain terms that if I changed my package to get the cheaper price, that I would LOSE my grandfathered status. The only way to have a glimmer of hope of getting back my 384 upload speed is to CONTINUE PAYING the $60 a month (they're supposedly working on a new script for the grandfathered customers).

So any grandfathered gold customers that have changed their plans to get the cheaper rate...sounds like you got hosed!

QnD

What does "grandfather" status mean?

EDIT:
Postcount = :evil:


The original "Gold Package" was 384/1500. About a year or so ago, they changed it to 128/1500. "Grandfathered status" means that since I was on the original Gold Package, I was still receiving 384/1500, while newer gold accounts were only getting 128 up.

What Charter is telling me now is that if I change my package to get the cheaper price, I will lose my status of "being able" to get my 384 up, if and when they ever decide to to that. Essentially, they're resulting to extortion tactics if I want to keep my current status, IMO...IF I want to MAYBE be able to get 384 up again, WHENEVER they MIGHT get around to giving it back to me. In the meantime, I have to continue to pay $30 more per month than everyone else who isn't a "grandfathered" gold account.

QnD

 

JuryDuty

Senior member
May 10, 2001
497
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I just got my letter--in the D/FW area. Pretty nice considering I just dropped down to the lowest tier last month to save $$. Now I'm paying $20/month for the service. Sweet!
 

JuryDuty

Senior member
May 10, 2001
497
0
0
I just got my letter--in the D/FW area. Pretty nice considering I just dropped down to the lowest tier last month to save $$. Now I'm paying $20/month for the service. Sweet!
 

TwiceOver

Lifer
Dec 20, 2002
13,544
44
91
Just got my letter in southern Minnesota. 2Mbps.

Well now I can't complain as much as I have been about not getting squat from them.

Wonder when this goes into effect.
 

M0NEYSH0T

Senior member
Jun 11, 2003
557
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I just got mine upgraded the other day. It just happened! I only pay for the 768 KBPS, and now I am at 2.7 MBPS...

It ROCKS!

About time though, at least in my area, Charter is TERRIBLE in terms of reliabilty of service.

I used to have Comcast with ZERO problems of a span of two years. We moved, and now I am stuck with Charter, but for this bandwidth, I am gonna stay!
 

orion7144

Diamond Member
Oct 8, 2002
4,425
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Anyone in the DFW area notice if there "activity" light is on constantly or not recently. Mine has been steady for the last couple of weeks but I am still getting the 2MB speeds.
 

TwiceOver

Lifer
Dec 20, 2002
13,544
44
91
Originally posted by: orion7144
Anyone in the DFW area notice if there "activity" light is on constantly or not recently. Mine has been steady for the last couple of weeks but I am still getting the 2MB speeds.

Not in the DFW Area but in southernMN my Received light is showing always active but no send activity and no activity on my router or any of the PCs.

No idea what it is. This has been going on for me for the past couple months.
 

drquest

Golden Member
Apr 18, 2001
1,148
7
81
Originally posted by: TwiceOver
Originally posted by: orion7144
Anyone in the DFW area notice if there "activity" light is on constantly or not recently. Mine has been steady for the last couple of weeks but I am still getting the 2MB speeds.

Not in the DFW Area but in southernMN my Received light is showing always active but no send activity and no activity on my router or any of the PCs.

No idea what it is. This has been going on for me for the past couple months.

You're probably seeing worm traffic or just standard broadcasts from the other cable modems users on your node.

mrpeabody

 

tyler811

Diamond Member
Jan 27, 2002
5,385
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We got it here in Detroit Mi. Before I bi*** too much , Yes I would at 256 upload or more, Yes thier packages/ prices are nuttier then a monkey on crack. But you know what the local telco here had my speeds on dial up limited too - 28,800. It was only 24-26 kbps actual. You sure the he** could not game on that. So I went out bought another modem, another phone line, another isp account and had to use dual modem JUST to achieve what 90% of dial up users got. I was happier then a dung beetle in a elephant pasture when we got cable. Remember the days of dial up my friends ughh what a nightmare it was. I love my cable lol :)
 

tm37

Lifer
Jan 24, 2001
12,436
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OK two questions.

1 - does charter block port 80?
2- does charter block the use of other outgoing mail servers?
 

tm37

Lifer
Jan 24, 2001
12,436
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I sent an email to charter and hopefully they will answer my questions.

I really like idea of saving 20 bucks a month
 

DT4K

Diamond Member
Jan 21, 2002
6,944
3
81
As far as I know, they do NOT allow you to run any servers.
Whether they actually enforce that by blocking ports, I don't know.
 

M0NEYSH0T

Senior member
Jun 11, 2003
557
0
0
What kind of server do you think you could run? You would only get a MAX of 256 UP, and that's hardly adequate in terms of hosting a server...
 

Mysterie

Senior member
Jan 7, 2000
881
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0
Originally posted by: tm37
OK two questions.

1 - does charter block port 80?
2- does charter block the use of other outgoing mail servers?
I don't know about port 80 but they used to not block port 25 (email). Recently they started blocking it causing me a hell lot of email headaches. I guess too much spam was coming out of their servers. My next project, how to stop people from using my domain to spam others. I get tons of undeliverable mail in my backup box and I'm worried my email has become a blocked address, which could be a problem when I communicate :|
 

tm37

Lifer
Jan 24, 2001
12,436
1
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Originally posted by: M0NEYSH0T
What kind of server do you think you could run? You would only get a MAX of 256 UP, and that's hardly adequate in terms of hosting a server...

Actually it is pretty decent for serving up pics of the kids for the family.

Sure if all ten people I send the email try to get it at the same time there might be a huge backlash. I use it to serve up relitively small files to hardly any people.

The current server.

As you can see there just isn't much there AND I haven't cleaned it off
 

chuckyH

Senior member
Oct 24, 2001
317
0
71
Comcast in Nashville has started to upgrade their system to 3.0 Mbps from 1.5. They have removed the caps on mine it was only 1.5 but has gone to the 1.8 that the connections were really at. It is supposed to happen gradually over next few months they won't advertise it until the service is 100% ready.
 

tm37

Lifer
Jan 24, 2001
12,436
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Just got off the phone with charter tech support.
Here is a list of blocked ports.

80
23
119
110
21
10080
135
139
593
445
25
143
8080


He thinks that they block outgoing mail to pop3 servers other than their server (which sucks)


My current provider gives me pretty much an open pipe so I think I am gonna stay put for now.
 

Chrishuff1

Platinum Member
Jul 25, 2000
2,780
1
71
Same here. We pay for 256k and all of a sudden it went to 2mbps and we never got a letter in the mail.
 

Soybomb

Diamond Member
Jun 30, 2000
9,506
2
81
Originally posted by: BillGates
Originally posted by: insite
Originally posted by: rectifire
Any change in the upload speed?

None to my knowledge... mine still showed at 256K.

Yeah, that was my first question too, but mine hasn't really changed much. I think it's supposed to be 128 but it actually seems to be provisioned for 176kbps as I can upload at 22KBps solid all day. I wish it were AT LEAST double that.

You'll also notice that your actual d/l cap is probably 2.5Mb/s....charter (at least here) is nice about increasing the cap to compensate for overhead.

Wow what a great representive of Charter.......?
I actually think its cool when someone takes their own personal time to try and help out people they don't otherwise have to because they might have a little "inside" knowledge. What do you want from the guy?