QuicknDirty
Senior member
- Dec 26, 2002
- 306
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Originally posted by: pray4mojo
Originally posted by: QuicknDirty
Just an FYI-
I emailed Charter the other day complaining about the upload speed, and inquiring about what would happen if I changed my "grandfathered" 384 gold package to the cheaper bronze package to get the $29.99 price for the same speed I'm currently paying $60+ for.
I was told in no uncertain terms that if I changed my package to get the cheaper price, that I would LOSE my grandfathered status. The only way to have a glimmer of hope of getting back my 384 upload speed is to CONTINUE PAYING the $60 a month (they're supposedly working on a new script for the grandfathered customers).
So any grandfathered gold customers that have changed their plans to get the cheaper rate...sounds like you got hosed!
QnD
What does "grandfather" status mean?
EDIT:
Postcount = :evil:
The original "Gold Package" was 384/1500. About a year or so ago, they changed it to 128/1500. "Grandfathered status" means that since I was on the original Gold Package, I was still receiving 384/1500, while newer gold accounts were only getting 128 up.
What Charter is telling me now is that if I change my package to get the cheaper price, I will lose my status of "being able" to get my 384 up, if and when they ever decide to to that. Essentially, they're resulting to extortion tactics if I want to keep my current status, IMO...IF I want to MAYBE be able to get 384 up again, WHENEVER they MIGHT get around to giving it back to me. In the meantime, I have to continue to pay $30 more per month than everyone else who isn't a "grandfathered" gold account.
QnD
