How long did they take to get those new numbers out? Damn.
The idea was a good one, but as we know there is the Law of Unintended Consequences.
Is a lot of fraud around by some providers and patients. The plan was to reissue all numbers and require everyone to have a photo ID on their card and not give out numbers on the phone. That's a good thing because it would help.
Unfortunately the intent and the regs almost never dovetail. It went into effect by a drop dead date, but the cards were only half issued. Worse, the county case workers were denied the information as well. The ONLY way to get the information was to wait the 5 more weeks it took to get the new card. It was illegal for anyone who had access to the number to give it out.
So this guy had full blown AIDs and an IQ of about 70 on a good day. He was completely helpless and being off his meds that long meant he was going to die. Like I said, I found out today that he had.
Now there is a mechanism where people can get temp cards so it's not happening anymore, but rules are rules no matter the cost.
That's the problem, but anyone who has dealings with regulatory agencies would know how common it is.