Originally posted by: theGlove
why didnt the girl sit with one of the parents while the other parent sit in the solo seat?
AirTran wouldn't let them - they asked if they could sit the girl on the lap.
Originally posted by: theGlove
why didnt the girl sit with one of the parents while the other parent sit in the solo seat?
Originally posted by: KarenMarie
Text
ORLANDO, Fla. (AP) -- Flight attendants often deal with obnoxious passengers who won't listen to instructions by kicking them off the plane. But a Massachusetts couple think AirTran Airways went overboard by treating their crying 3-year-old daughter in much the same way.
Julie and Gerry Kulesza and daughter Elly were removed from the flight when the girl refused to take her seat before takeoff, airline officials said Tuesday. But her parents said they just needed a little more time to calm her down.
The Kuleszas planned to fly home to Boston on Jan. 14 from Fort Myers after a four-day visit with the girl's paternal grandparents. She was removed because "she was climbing under the seat and hitting the parents and wouldn't get in her seat" during boarding, AirTran spokeswoman Judy Graham-Weaver said.
AirTran officials say they were only following Federal Aviation Administration rules that children age 2 and above must have their own seat and be wearing a seatbelt upon takeoff.
"The flight was already delayed 15 minutes and in fairness to the other 112 passengers on the plane, the crew made an operational decision to remove the family," Graham-Weaver said.
But Julie Kulesza said: "We weren't giving an opportunity to hold her, console her or anything."
"Elly was sitting in front of our seat crying," she said in a phone interview. "The attendant motioned to a seat and asked if we purchased it for her."
They had paid for the seat. Gerry Kulesza said another attendant then approached the family and told him: "You need to get her in control and in her seat."
The couple told the attendants they were trying. Julie Kulesza said she asked the attendants if Elly could sit on her lap, but they said no.
The family flew home the next day.
The Orlando-based carrier reimbursed the family $595.80, the cost of the three tickets, and offered them three roundtrip tickets anywhere the airline flies, Graham-Weaver said.
But that's too little, too late for the Kuleszas. The father said they would never fly AirTran again.
This makes me SO mad!
Just because they could not control their kid, should not mean that everyone else on the flight should suffer, especially the staff who need to follow rules and regs.
I am pissed off that they refunded these ppl. They say they will never use this company again.... GOOD! I would not ever want them on a flight I was on!
Originally posted by: paulney
Originally posted by: theGlove
why didnt the girl sit with one of the parents while the other parent sit in the solo seat?
AirTran wouldn't let them - they asked if they could sit the girl on the lap.
Originally posted by: paulney
Originally posted by: theGlove
why didnt the girl sit with one of the parents while the other parent sit in the solo seat?
AirTran wouldn't let them - they asked if they could sit the girl on the lap.
Originally posted by: SVT Cobra
Unless you have kids you cannot comment, hence why I am not giving my opinion. It IS totally different.
Originally posted by: SarcasticDwarf
Originally posted by: Mill
I'm a frequent flyer and I HATE whining kids. The company would have been in the right, but they screwed up in the end. They should not have denied them boarding for 24 hours. That is absurd to think it would take 24 to calm the child down. They should have told them they couldn't take this flight, and that they need the child to be calm before the next one OR they would be denied boarding for 24 hours.
Um, they did not DENY boarding as far as I can tell.
Originally posted by: Mill
Originally posted by: SarcasticDwarf
Originally posted by: Mill
I'm a frequent flyer and I HATE whining kids. The company would have been in the right, but they screwed up in the end. They should not have denied them boarding for 24 hours. That is absurd to think it would take 24 to calm the child down. They should have told them they couldn't take this flight, and that they need the child to be calm before the next one OR they would be denied boarding for 24 hours.
Um, they did not DENY boarding as far as I can tell.
Why sure they did, it is just I read a different article earlier in the day and the article posted here doesn't mention it.
Everyone who keeps saying they should have taken the next flight doesn't know the entire story. They were NOT allowed to. AirTran should have kept them off a flight as long as the toddler was pitching a fit. Once the toddler was calmed down they should have been allowed on the flight. They never should have been denied boarding for 24 hours.
Originally posted by: MikeyIs4Dcats
In their defense, in this day and age, it has become much more difficult for parents to instill discipline in unruly children. 15 years ago, that child would have gotten a light spanking and the situation avoided. These days, kids run wild and parents are pretty much helpless.
Originally posted by: Balt
Good. Nothing worse on an airplane than a screaming brat (now that they've banned smoking).
It sucks that the airline caved and compensated them, though.
Originally posted by: yowolabi
Originally posted by: MikeyIs4Dcats
In their defense, in this day and age, it has become much more difficult for parents to instill discipline in unruly children. 15 years ago, that child would have gotten a light spanking and the situation avoided. These days, kids run wild and parents are pretty much helpless.
That's why you spank them in the privacy of your home. Then you only need to threaten it when you're out in public.
I'm not sure that even the best parent can prevent a 3 year old from ever throwing a tantrum though.
Originally posted by: MikeyIs4Dcats
In their defense, in this day and age, it has become much more difficult for parents to instill discipline in unruly children. 15 years ago, that child would have gotten a light spanking and the situation avoided. These days, kids run wild and parents are pretty much helpless.
Originally posted by: animalia
Originally posted by: Balt
Good. Nothing worse on an airplane than a screaming brat (now that they've banned smoking).
It sucks that the airline caved and compensated them, though.
oh noes, the smoke hurtses my lungses
Originally posted by: Balt
Originally posted by: animalia
Originally posted by: Balt
Good. Nothing worse on an airplane than a screaming brat (now that they've banned smoking).
It sucks that the airline caved and compensated them, though.
oh noes, the smoke hurtses my lungses
Ever take an international flight in a cabin full of smoke?
Boo hoo, a minority of people have to go without nicotine for a few hours so the rest of us don't have to breathe in poison and smell like an ashtray.
Originally posted by: Looney
I'm with you on that. Sounds like the parents has absolutely no control over their kid. Wait until that kid is 14.