Geek Squad, Firedog Scam Consumer On Hidden Camera

[jpeyton]

Not that anyone here actually uses big box PC repair services, but if you know a non-techie person who does, here's an eye-opener:

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[Tiamat]

lol at the followup from BB and CC. Yeah-fucking-right. You guys know you steal peoples money. Props to Microcenter, but man thats expensive!

 

[Saga]

Christ I hate links that resize your window. Thumbs down.

 

[isekii]

I would've fix it for about $40 bucks or Pizza and some beer

 

[Kelemvor]

Originally posted by: Izusaga
Christ I hate links that resize your window. Thumbs down.

Just use FIrefox and turn off the Javascript option to Resize windows...

 

[ballmode]

If I had no knowledge of computers I'd be going to Microcenter

 

[NFS4]

Not surprising at all. Same thing happens at quickie lube places

 

[Pepsi90919]

Big box stores make money on stupid people. This comes at no surprise.

 

[Duddy]

"Your hard drive is essentially fried."

LULZ!!! Makes me feel smarter

 

[TruePaige]

sad but true

 

[olds]

Originally posted by: NFS4
Not surprising at all. Same thing happens at quickie lube places

True. Last time I was at Quick Lube they wanted to install a new hdd and the OS for my truck.

 

[TruePaige]

Originally posted by: oldsmoboat

Originally posted by: NFS4
Not surprising at all. Same thing happens at quickie lube places

True. Last time I was at Quick Lube they wanted to install a new hdd and the OS for my truck.

I lolcated.

 

[Rubycon]

Originally posted by: Izusaga
Christ I hate links that resize your window. Thumbs down.

Text

 

[Cuda1447]

As a former CC employee I can say that I'm not surprised at all. Actually, yes I am. I'm surprised it wasn't fucked up even worse. They give those guys NO TRAINING. Some of them are smart teenage/early 20's computer hobbyists who figure things out, sometimes. Others are wannabe computer techs who no SHIT about computers but talk a big game. Its very rare you get your moneys worth at CC. Most of the time you're lucky to get the problem fixed and nothing else going wrong.

 

[sirplayalot]

As a current GeekSquad employee im laughing at this video, because of how true it is! Not because I think geeksquad sucks, i actually think they are a great service for people who dont know what they are doing and they do have the big best buy brand to back their services, but I do see a lot that sometimes even the people I work with dont spend enough time with their customers. It does get pretty frustrating with new PCs/Old or broken PCs/ and customers and the phone all needing attention at the same time but some things are an easy fixed thats not looked into very well. I just setup a system of how I check people in, I ask what they were doing right before it crashed, I check the bios, see if I can boot safe mode, if what I am doing will take longer than 30 min I check them in, at no charge untill I figure it out!

 

[CptCrunch]

This just in, CC and BB are ripping you off!

 

[bigal40]

"There's multiple ways to accidentally get into the BIOS and accidentally change somthing"

 

[TruePaige]

Originally posted by: sirplayalot
As a current GeekSquad employee im laughing at this video, because of how true it is! Not because I think geeksquad sucks, i actually think they are a great service for people who dont know what they are doing and they do have the big best buy brand to back their services, but I do see a lot that sometimes even the people I work with dont spend enough time with their customers. It does get pretty frustrating with new PCs/Old or broken PCs/ and customers and the phone all needing attention at the same time but some things are an easy fixed thats not looked into very well. I just setup a system of how I check people in, I ask what they were doing right before it crashed, I check the bios, see if I can boot safe mode, if what I am doing will take longer than 30 min I check them in, at no charge untill I figure it out!

Really? Most Geeksquad precincts yell at you if the check-in takes longer than 5 minutes...

 

[OdiN]

Originally posted by: sirplayalot
As a current GeekSquad employee im laughing at this video, because of how true it is! Not because I think geeksquad sucks, i actually think they are a great service for people who dont know what they are doing and they do have the big best buy brand to back their services, but I do see a lot that sometimes even the people I work with dont spend enough time with their customers. It does get pretty frustrating with new PCs/Old or broken PCs/ and customers and the phone all needing attention at the same time but some things are an easy fixed thats not looked into very well. I just setup a system of how I check people in, I ask what they were doing right before it crashed, I check the bios, see if I can boot safe mode, if what I am doing will take longer than 30 min I check them in, at no charge untill I figure it out!

:laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh:

 

[TechBoyJK]

Originally posted by: bigal40
"There's multiple ways to accidentally get into the BIOS and accidentally change somthing"

like accidently hitting F2, changing some stuff, and hitting f10 to save and exit

 

[Gothgar]

Originally posted by: OdiN

Originally posted by: sirplayalot
As a current GeekSquad employee im laughing at this video, because of how true it is! Not because I think geeksquad sucks, i actually think they are a great service for people who dont know what they are doing and they do have the big best buy brand to back their services, but I do see a lot that sometimes even the people I work with dont spend enough time with their customers. It does get pretty frustrating with new PCs/Old or broken PCs/ and customers and the phone all needing attention at the same time but some things are an easy fixed thats not looked into very well. I just setup a system of how I check people in, I ask what they were doing right before it crashed, I check the bios, see if I can boot safe mode, if what I am doing will take longer than 30 min I check them in, at no charge untill I figure it out!

:laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh:

quoted for the lulz

 

[OdiN]

Originally posted by: TechBoyJK

Originally posted by: bigal40
"There's multiple ways to accidentally get into the BIOS and accidentally change somthing"

like accidently hitting F2, changing some stuff, and hitting f10 to save and exit

Yeah that was a stupid comment.

 

[ultimatebob]

Originally posted by: TechBoyJK

Originally posted by: bigal40
"There's multiple ways to accidentally get into the BIOS and accidentally change somthing"

like accidentally hitting F2, changing some stuff, and hitting f10 to save and exit

Yeah. That "test" was kinda lame. Clueless users don't "accidentally" change the boot order in their BIOS... most of them don't even know what a BIOS is!

If I would have seen the "OS not found" error, I would have assumed that it was a dead hard drive as well. I certainly would have checked it anyway before replacing the drive, though.

 

[lyssword]

Originally posted by: OdiN

Originally posted by: TechBoyJK

Originally posted by: bigal40
"There's multiple ways to accidentally get into the BIOS and accidentally change somthing"

like accidently hitting F2, changing some stuff, and hitting f10 to save and exit

Yeah that was a stupid comment.

hit del, select advanced orstandard chipset features, change primary AND secondary hard drives to "none", press f10, type in y (default n) and you are done!

Oh and you have to press del within 2 seconds of booting up otherwise this won't work.

 

[Kirby64]

Originally posted by: lyssword

Originally posted by: OdiN

Originally posted by: TechBoyJK

Originally posted by: bigal40
"There's multiple ways to accidentally get into the BIOS and accidentally change somthing"

like accidently hitting F2, changing some stuff, and hitting f10 to save and exit

Yeah that was a stupid comment.

hit del, select advanced chipset features, change primary and secondary hard drives to "none", press f10, type in y (default n) and you are done!

My cat just jumped on my keyboard as my computer was starting up.. I swear!