Pacfanweb,
Just because you work at a Ford dealership, that doesn't make you an expert.
Are you the janitor? A secretary?
See what I mean.
Just because you work at a Ford dealership, that doesn't make you an expert.
Are you the janitor? A secretary?
See what I mean.
Doh! I was wrong. Ford is up to the 5th emergency stop sale on the Escape.
Here's a good article I found on blueovalnews.com:
By Mark Truby / The Detroit News
DETROIT -- Ford dealer Chuck Snipes recently had to explain to a potential buyer why a pickup truck on his lot was labeled F-350 on one side and F-550 on the other.
"A customer looks at that kind of thing, a little quality issue, and he wonders what's wrong with the rest of the truck," said Snipes of Goldsboro, N.C.
On a much larger scale, the automotive industry is facing the same credibility questions in the wake of the Ford Motor Co.-Firestone tire debacle and a recent flurry of vehicle recalls.
Customers and dealers are questioning whether the mounting problems are symptomatic of deeper quality issues dogging the world's automakers.
"The number of recalls is embarrassing," said Don McSpadden, a Ford and Lincoln-Mercury dealer in Globe, Ariz.
"I really think quality is on the decline right now."
Not everybody agrees. In fact, it's generally accepted that today's cars and trucks are built better than ever.
But there are reasons to question this conventional wisdom.
Last year, more vehicles were recalled -- a record 19.9 million -- than were sold -- 16.9 million, according to statistics compiled by the National Highway Traffic Safety Administration.
For more anecdotal evidence, consider the past few weeks Ford has had. The recall of 6.5 million Firestone tires has sparked a debate over whether the design of the Explorer sport-utility vehicle is partially at fault for tire tread separations linked to 101 deaths in the United States.
Wrestling with quality issues
Meanwhile, Ford had scarcely started selling its new Escape SUV in August when the company began issuing a series of recalls for problems related to the vehicle's steering column, rear wheels and cruise control.
And earlier this month, Ford had to idle its most profitable plant, Michigan Truck in Wayne, for more than a week because of faulty transmissions plaguing its high-profit Expedition and Lincoln Navigator full-size SUVs. Thousands of SUVs and pickup trucks are still parked in Ford lots awaiting new transmissions.
----------------------
But don't get me wrong, a lot of carmakers are having quality problems lately. It's not just Ford. It's getting scary.
Here's a good article I found on blueovalnews.com:
By Mark Truby / The Detroit News
DETROIT -- Ford dealer Chuck Snipes recently had to explain to a potential buyer why a pickup truck on his lot was labeled F-350 on one side and F-550 on the other.
"A customer looks at that kind of thing, a little quality issue, and he wonders what's wrong with the rest of the truck," said Snipes of Goldsboro, N.C.
On a much larger scale, the automotive industry is facing the same credibility questions in the wake of the Ford Motor Co.-Firestone tire debacle and a recent flurry of vehicle recalls.
Customers and dealers are questioning whether the mounting problems are symptomatic of deeper quality issues dogging the world's automakers.
"The number of recalls is embarrassing," said Don McSpadden, a Ford and Lincoln-Mercury dealer in Globe, Ariz.
"I really think quality is on the decline right now."
Not everybody agrees. In fact, it's generally accepted that today's cars and trucks are built better than ever.
But there are reasons to question this conventional wisdom.
Last year, more vehicles were recalled -- a record 19.9 million -- than were sold -- 16.9 million, according to statistics compiled by the National Highway Traffic Safety Administration.
For more anecdotal evidence, consider the past few weeks Ford has had. The recall of 6.5 million Firestone tires has sparked a debate over whether the design of the Explorer sport-utility vehicle is partially at fault for tire tread separations linked to 101 deaths in the United States.
Wrestling with quality issues
Meanwhile, Ford had scarcely started selling its new Escape SUV in August when the company began issuing a series of recalls for problems related to the vehicle's steering column, rear wheels and cruise control.
And earlier this month, Ford had to idle its most profitable plant, Michigan Truck in Wayne, for more than a week because of faulty transmissions plaguing its high-profit Expedition and Lincoln Navigator full-size SUVs. Thousands of SUVs and pickup trucks are still parked in Ford lots awaiting new transmissions.
----------------------
But don't get me wrong, a lot of carmakers are having quality problems lately. It's not just Ford. It's getting scary.
I have an SVT Contour, and my wife has a 2000 Taurus. Both cars have been an absolute joy to own. The only problem to speak of is the dent in the back of the Taurus where she backed in to my mom's Volvo S80...*sigh*
Other than that, my SVT has been one of most enjoyable cars I have ever driven...slightly beaten by an original Miata. ^_^
Other than that, my SVT has been one of most enjoyable cars I have ever driven...slightly beaten by an original Miata. ^_^
<<Pacfanweb,
Just because you work at a Ford dealership, that doesn't make you an expert.
Are you the janitor? A secretary?
See what I mean. >>
No, I don't. I've been there 12 years, started off as a tech, now I'm a service manager, so if there is such a thing as an "expert" on Ford quality, I think I more than qualify.
Even though I don't turn wrenches anymore, I still hold full Ford certification, and even went and got the totally useless ASE certifications.
Believe me, every single mechanic at our dealership and others all think Fords are declining in quality.
Check out www.flatratetech.com to see what Ford techs around the country think of the cars they fix.
Just because you work at a Ford dealership, that doesn't make you an expert.
Are you the janitor? A secretary?
See what I mean. >>
No, I don't. I've been there 12 years, started off as a tech, now I'm a service manager, so if there is such a thing as an "expert" on Ford quality, I think I more than qualify.
Even though I don't turn wrenches anymore, I still hold full Ford certification, and even went and got the totally useless ASE certifications.
Believe me, every single mechanic at our dealership and others all think Fords are declining in quality.
Check out www.flatratetech.com to see what Ford techs around the country think of the cars they fix.
Well, if they had really good quality you may be out of a job so at least there are some positives to this.
Actually, it isn't a positive. Ford has started to cheat the mechanics.
Ford mechanics blast labor-rate changes
By Earle Eldridge
USA Today
Ford Motor mechanics are threatening to revolt in the wake of a substantial pay cut for warranty repairs. Some angry Ford technicians are considering a nationwide work stoppage, forming a union or filing a lawsuit. They claim consumers could face hastily done repairs that could jeopardize safety. Ford insists the changes are fair and more efficient but says it will listen to specific complaints. Like most manufacturers, Ford determines how much time is needed to perform a specific repair that falls under warranty. For example, replacing a transmission in a Windstar minivan takes 3.2 hours, Ford says. It pays the dealership, which pays the technician for 3.2 hours of work. If it takes less time, the dealership makes money. If the job takes more time, the dealership and the mechanic lose money. The dealership gets about $60.00 an hour for warranty work. The dealer pays the technician $20.00 an hour. But technicians pay up to $20,000.00 for their own tools. In the case of the Windstar, technicians grumble that it actually takes about 5 hours to do a transmission job. Before the revisions, Ford allotted 6.7 hours.
"They have unrealistic times." says Joe Young, a 25-year technician at a Lincoln-Mercury dealership in Huntington Beach, Calif. Young says his annual salary dropped to $39,000.00 last year from $67,000.00 in 1990. Two months ago, Young created a web page, one of several started by technicians, called flatratetech.com. Frank Ligon, director of technical support operations, says Ford undertook a lengthy review of warranty repair times. He says the old repair times date to the 1950's, when mechanics didn't use power tools.
Ford mechanics blast labor-rate changes
By Earle Eldridge
USA Today
Ford Motor mechanics are threatening to revolt in the wake of a substantial pay cut for warranty repairs. Some angry Ford technicians are considering a nationwide work stoppage, forming a union or filing a lawsuit. They claim consumers could face hastily done repairs that could jeopardize safety. Ford insists the changes are fair and more efficient but says it will listen to specific complaints. Like most manufacturers, Ford determines how much time is needed to perform a specific repair that falls under warranty. For example, replacing a transmission in a Windstar minivan takes 3.2 hours, Ford says. It pays the dealership, which pays the technician for 3.2 hours of work. If it takes less time, the dealership makes money. If the job takes more time, the dealership and the mechanic lose money. The dealership gets about $60.00 an hour for warranty work. The dealer pays the technician $20.00 an hour. But technicians pay up to $20,000.00 for their own tools. In the case of the Windstar, technicians grumble that it actually takes about 5 hours to do a transmission job. Before the revisions, Ford allotted 6.7 hours.
"They have unrealistic times." says Joe Young, a 25-year technician at a Lincoln-Mercury dealership in Huntington Beach, Calif. Young says his annual salary dropped to $39,000.00 last year from $67,000.00 in 1990. Two months ago, Young created a web page, one of several started by technicians, called flatratetech.com. Frank Ligon, director of technical support operations, says Ford undertook a lengthy review of warranty repair times. He says the old repair times date to the 1950's, when mechanics didn't use power tools.
<< No it isn't. I work at one of the top 3 Ford dealers in the country and I can assure you the cars are crap. Not only that, the trucks are too. Not so much the F-series, but the smaller ones, Exploders, Rangers, Escapes.
I'd hate to see if any other manufacturer has more recalls than Ford. >>
I haven't had any problems out of mine... must be just good luck? Quality at Ford may not be job #1 but price and looks are to me.
<<I haven't had any problems out of mine... must be just good luck? Quality at Ford may not be job #1 but price and looks are to me.
-------------------------
2000 Mustang GT>>
Guess again....you have a recall on the parking brake on your car, but no parts are available until mid-December.
-------------------------
2000 Mustang GT>>
Guess again....you have a recall on the parking brake on your car, but no parts are available until mid-December.
Pacfanweb, any recalls here?
1997 Ranger 4x4 XLT Supercab
4.0 V6
5R55E transmission
BW 13-54 electric-shift transfer case
automatic hubs (since replaced with Warn manuals)
1997 Ranger 4x4 XLT Supercab
4.0 V6
5R55E transmission
BW 13-54 electric-shift transfer case
automatic hubs (since replaced with Warn manuals)
Guess again. I do not have a recall!!! I have an auto and the recall is for manuals. You are a service manager? You will never touch my car.
DETROIT (AP), November 6, 2000 -- Ford Motor Company will recall about 430,00 Ford Mustangs dating to 1994 because of a parking brake problem, the automaker said Monday. The recall will affect model year 1994 to 2001 Mutangs with manual transmissions. Ford spokesman Mike Vaughn said the parking brake could sometimes slip, causing the car to move.
Vaughn said the company isn't aware of any accidents or injuries connected to the brake. Ford said that earlier this fall, the National Highway Traffic Safety Administration reported 300 cases of brake failure to the company; Vaughn said it wasn't clear if any of those cases involved Mustangs.
Vaughn said Ford will send letters to Mustang owners notifying them of the recall and what procedure to follow to get the car repaired in late November. Until then, owners should engage the brake and put the car in first gear when parking it.
Vaughn said the company isn't aware of any accidents or injuries connected to the brake. Ford said that earlier this fall, the National Highway Traffic Safety Administration reported 300 cases of brake failure to the company; Vaughn said it wasn't clear if any of those cases involved Mustangs.
Vaughn said Ford will send letters to Mustang owners notifying them of the recall and what procedure to follow to get the car repaired in late November. Until then, owners should engage the brake and put the car in first gear when parking it.
Millenium, not all of us know about cars, therefor we have no choice whether or not to take them to the shop...
I understand that. This guy said he was a service manager at one of the biggest Ford dealerships in the U.S. He was trying to tell me that my car has problems and it does not.
Why are you trying to pick a fight?
Where do you say which transmission you have? Did I miss it?
Where do you say which transmission you have? Did I miss it?
<< Why are you trying to pick a fight?
Where do you say which transmission you have? Did I miss it? >>
No but you assumed that I had a manual. You also think that just because you work for a Ford Dealership you can make judgements about the car I own. Stop pulling stuff out of your ass.
Sorry, but you are fighting the wrong guy. I'm not the guy who works at the dealership or the guy who said that there was a recall on your car. I just am trying to point out that you didn't state what tranny you had.
Also, I understand that TSB's MIGHT apply to your car, but they also might not. From what I understand these are problems that show up so frequently that the carmakers write up a fix for it. It helps the mechanics fix things quicker. All cars as far as I know have TSB's and I was just trying to prove that your car could have some potential problems. If it's OK now, then that's great, but you might learn something about a nagging little problem from those TSB's. Or when you do have a problem it might just be on the TSB list.
Also, I understand that TSB's MIGHT apply to your car, but they also might not. From what I understand these are problems that show up so frequently that the carmakers write up a fix for it. It helps the mechanics fix things quicker. All cars as far as I know have TSB's and I was just trying to prove that your car could have some potential problems. If it's OK now, then that's great, but you might learn something about a nagging little problem from those TSB's. Or when you do have a problem it might just be on the TSB list.
Whoops I thought you were him... didn't mean to bite your head off. I see your point. I hope you see mine as well.
Mill
Mill
<<Pacfanweb, any recalls here?
1997 Ranger 4x4 XLT Supercab
4.0 V6
5R55E transmission
BW 13-54 electric-shift transfer case
automatic hubs (since replaced with Warn manuals)>>
Email me the VIN# and I'll run it for you. None come to mind right now. Poss. on the multifunction switch, but I think that is for later models.
<<Guess again. I do not have a recall!!! I have an auto and the recall is for manuals. You are a service manager? You will never touch my car. >>
I won't touch your car based on what? That I assumed you had a stick shift as most GT Stangs do?
Big deal, my mistake. If that's all it takes for you to fly off the handle, then I'm sure no dealer will want your business. Congrats on having one of the very few Fords with no recalls.
I stand by my earlier statement about Ford's quality in general. Anyone wanting recall info I'll be happy to run your VIN# on Ford's Oasis computer. Just email the VIN. Oasis also shows branded titles (vehicles that have been totalled and fixed), extended svc plan info, and 180 day warranty history.
One further Mustang note:
<<Vaughn said the company isn't aware of any accidents or injuries connected to the brake>>
What a load of crap. I personally have 3 customers whom Ford is paying to fix damage to their Mustangs caused by the cars rolling into trees, mailboxes, and other cars because the e-brake didn't hold.
I still don't understand why people with sticks don't leave the trans in 1st gear when parked.
1997 Ranger 4x4 XLT Supercab
4.0 V6
5R55E transmission
BW 13-54 electric-shift transfer case
automatic hubs (since replaced with Warn manuals)>>
Email me the VIN# and I'll run it for you. None come to mind right now. Poss. on the multifunction switch, but I think that is for later models.
<<Guess again. I do not have a recall!!! I have an auto and the recall is for manuals. You are a service manager? You will never touch my car. >>
I won't touch your car based on what? That I assumed you had a stick shift as most GT Stangs do?
Big deal, my mistake. If that's all it takes for you to fly off the handle, then I'm sure no dealer will want your business. Congrats on having one of the very few Fords with no recalls.
I stand by my earlier statement about Ford's quality in general. Anyone wanting recall info I'll be happy to run your VIN# on Ford's Oasis computer. Just email the VIN. Oasis also shows branded titles (vehicles that have been totalled and fixed), extended svc plan info, and 180 day warranty history.
One further Mustang note:
<<Vaughn said the company isn't aware of any accidents or injuries connected to the brake>>
What a load of crap. I personally have 3 customers whom Ford is paying to fix damage to their Mustangs caused by the cars rolling into trees, mailboxes, and other cars because the e-brake didn't hold.
I still don't understand why people with sticks don't leave the trans in 1st gear when parked.
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