Cut the crap we all know you are the handicap McDonalds kid and you stole all the BB Bucks of the chicken selects. Why would McDonalds give you BB Bucks for mailing them?
can u show me something that show's best buy is getting reimbursed by mcd for this or are u simply pulling that out of your butt? and so what if other people were treated differently. the manager was suspicious so he was well within his legal rights to get the authorities to verify. and once again cry more noob...you got something free, you did not pay the store anything for the goods your recieved. you should be happy not whining that they didn't wipe your butt for you also.
I seriously doubt best buy is getting anything from McDonalds out of the deal, besides free publicicty. The average consumer won't accumulate more than $20 of BBBs, and fewer still will remember to redeem them (I have around $10 worth in my wallet now, I've been there like 6 times in the past month). However people will likely show up with a few, and put them towards a bigger purchase. And while they're there getting that bigger item, they might deide they need some accessories for that item as well. So that's where BB benefits.
However the manager was in the wrong for calling the cops. It's cool the be suspicious with that many, however once they all scanned into the machine and came out as legit there should have been no hassle - the BBBs can only be used once; afterwards they become void in the system.
Some managers just don't like seeing people getting free stuff a lot. I have a promotional discount card from a nearby high school that gives me $2 off any regularly priced game, movie, or CD. After the first 20 or so times I used it there, the manager started giving me a hard time about it, saying I was "abusing" the card and threatening to take it away if I continue to use it. He tried to once, and i told him it was valid at other stores (a ton of fast food joints, and some other misc places), so he had no right to confiscate it. He still acted like a bitch though so right now the card is on a clipboard on my office door at work (I work in IT), with a sign encouraging people to use it, return it, and write down how much they saved. Since September that card has saved $438; not including purchases I made before that day. And it doesn't expire till 9/2006
However the manager was in the wrong for calling the cops. It's cool the be suspicious with that many, however once they all scanned into the machine and came out as legit there should have been no hassle - the BBBs can only be used once; afterwards they become void in the system.
Some managers just don't like seeing people getting free stuff a lot. I have a promotional discount card from a nearby high school that gives me $2 off any regularly priced game, movie, or CD. After the first 20 or so times I used it there, the manager started giving me a hard time about it, saying I was "abusing" the card and threatening to take it away if I continue to use it. He tried to once, and i told him it was valid at other stores (a ton of fast food joints, and some other misc places), so he had no right to confiscate it. He still acted like a bitch though so right now the card is on a clipboard on my office door at work (I work in IT), with a sign encouraging people to use it, return it, and write down how much they saved. Since September that card has saved $438; not including purchases I made before that day. And it doesn't expire till 9/2006
mugs
Lifer
- Apr 29, 2003
- 48,920
- 46
- 91
He did absolutely nothing wrong, and there's absolutely no reason to believe that a person did anything illegal simply because they have a lot of Best Buy bucks. What Best Buy did WAS wrong, there's no two ways about it. They wasted an hour of his time for no reason.
redgtxdi
Diamond Member
- Jun 23, 2004
- 5,464
- 8
- 81
kyzen,
Good for you!!! Yes, it is a sad state of affairs when these folks create incentive programs that blow up in their face on occasion, then blame the very target they were after in the first place.
A buddy of mine has a saying.............."Your order sh!t, you eat sh!t!!!!!!"
sloRunner,
His having 100 posts has nothing to do with whether he's a troll or not. (imho he was correct in calling you a troll in the first place). Judging by what I've read, it appears the manager not only illegally confiscated personal information from this guy, he also wasted a lot of people's time (his own company's included especially considering he came out on the losing end after all) and all for not. If the BBB's can only be redeemed once, then if there was foul play, they would not be able to be redeemed.
WorsBuy, (subliminal)
You idiots keep constantly trying to do things better. Circuit City has almost always recorded better earnings that you. Even when you first came to play, you came to wipe CC out & you went damn near bankrupt while CC kept enjoying great profitability in the process. Quit trying to reinvent the wheel.
Good for you!!! Yes, it is a sad state of affairs when these folks create incentive programs that blow up in their face on occasion, then blame the very target they were after in the first place.
A buddy of mine has a saying.............."Your order sh!t, you eat sh!t!!!!!!"
sloRunner,
His having 100 posts has nothing to do with whether he's a troll or not. (imho he was correct in calling you a troll in the first place). Judging by what I've read, it appears the manager not only illegally confiscated personal information from this guy, he also wasted a lot of people's time (his own company's included especially considering he came out on the losing end after all) and all for not. If the BBB's can only be redeemed once, then if there was foul play, they would not be able to be redeemed.
WorsBuy, (subliminal)
You idiots keep constantly trying to do things better. Circuit City has almost always recorded better earnings that you. Even when you first came to play, you came to wipe CC out & you went damn near bankrupt while CC kept enjoying great profitability in the process. Quit trying to reinvent the wheel.
Sphexi
Diamond Member
- Feb 22, 2005
- 7,280
- 0
- 0
Should they really care that you have (or your brother has) lots of orders? What, you're trying to steal from them by paying them for products they're selling? I'm not really sure what the manager was suspicious about, you were redeeming coupons/BBB that were obtained legit.
how was what best buy did morally, ethically or anything wrong. from a business stand point they were merely trying to make sure their were not getting cheated, how is that wrong. if it was my business i'd do the same. i'm not saying what he did was wrong at all either, he used the rules of the promotion to his advantage, good for him. i'm just saying that he's being a dumb whiner because he's complaining that when he shows up with $110 of little mc'd coupons they get alittle suspicious, well sh!t, i wonder why, cause it IS suspicious. who goes to mc'd 100+ times in a month or 2? not many ppl, that's why is suspicious. so quite being a whiner, you got your free stuff, move on with life, so what if you were inconvenienced, YOU DIDN"T PAY ANYTHING.
exactly, if you don't like they way they do business, do something about it. take your money else where, instead of whining
mugs
Lifer
- Apr 29, 2003
- 48,920
- 46
- 91
How exactly did anything Best Buy did prevent him from cheating them? Requiring ID? What's that going to do? Now they know his name, how does that prove he obtained the Best Buy Bucks illicitly? Calling the cops to verify that his ID is real? Again, that will tell them nothing about the validity of the Best Buy Bucks. If they wanted to prove the Best Buy Bucks were fake or something, they should have been focusing on the Best Buy Bucks, not his driver's license. Best Buy treated him like a criminal when he did NOTHING wrong. They had no reason to think he did anything wrong, they just assumed he did something wrong. He could have bought the Best Buy Bucks on ebay. He could have had his friends save them for him. There is nothing about using a large quantity of Best Buy Bucks that is inherently suspicious. If they looked fake, then they'd have something. They had nothing, they called the cops, they wasted not only the OP's time but also the cops' time, and they were wrong to do all of that.
It's sad that you can't see that. I usually defend Best Buy, but when they call the cops on you because you used too many Best Buy Bucks or $2 bills, that's indefensible.
SketchMaster
Diamond Member
- Feb 23, 2005
- 3,100
- 149
- 116
Yes, but he has been here longer than you. Maybe it's because he only posts when he has something to say?
Wise Man sit and listen; Foolish man sit and talk.
Do I have enough posts to comment shoRunner, or should I wait until I'm up to your status quo?
Your missing the whole complaint here. He had the cops called on him for trying to use coupons at a store! The manager should know the rules of the promotion by now, and not be surprised to see someone using so many. I seriously doubt that was the first person to use a large amount of coupons. And, how could they be getting cheated? If the coupon had already been used before it just wouldn't give a discount. If they didn't want you using large amounts of them then they should have put a limit on them, right?
Why call the cops? To what purpose? His coupons were legit yet the manager HARASSED him anyways. Making him wait longer in the store is one thing, but embarrassing him infront of shoppers and employees by calling the cops is crossing the line.
Your missing the whole complaint here. He had the cops called on him for trying to use coupons at a store! The manager should know the rules of the promotion by now, and not be surprised to see someone using so many. I seriously doubt that was the first person to use a large amount of coupons. And, how could they be getting cheated? If the coupon had already been used before it just wouldn't give a discount. If they didn't want you using large amounts of them then they should have put a limit on them, right?
Why call the cops? To what purpose? His coupons were legit yet the manager HARASSED him anyways. Making him wait longer in the store is one thing, but embarrassing him infront of shoppers and employees by calling the cops is crossing the line.
lol $2 bill are completely not even related. why would they take his ID? read the rules
also
so by checking his ID they can see whether or not he was a Best Buy employee (wouldn't take too long), or a McDonald's employee (probably would take longer to do), so they know he wasn't just taking them off items while he was workin at the local mc'd.
the management doesn't have to have hard evidence or a reason to think they he was doing wrong, they can just assume something. so what the manager was a moron and didn't know what a valid driver's license looks like and he calls the cops. it's not like the OP was arrested or put in handcuffs and thrown on the ground and beatin LA cop style. OMG he had to wait an hour to get his free item.
also
so by checking his ID they can see whether or not he was a Best Buy employee (wouldn't take too long), or a McDonald's employee (probably would take longer to do), so they know he wasn't just taking them off items while he was workin at the local mc'd.
the management doesn't have to have hard evidence or a reason to think they he was doing wrong, they can just assume something. so what the manager was a moron and didn't know what a valid driver's license looks like and he calls the cops. it's not like the OP was arrested or put in handcuffs and thrown on the ground and beatin LA cop style. OMG he had to wait an hour to get his free item.
This is what I have learned about complaining. Don't waste your time with online complaint forms. If you want to do something about your complaint, call their customer service line and repeatedly tell them that you want to file an," executive complaint." It's worked for me everytime that I have had a major problem that wasn't getting resolved by powerless CSR's.
lol, no you still have aways to go til your up to status quo....i really doubt the manager had seen that amount before, its not like a common thing.
yeah check out my insanely high ppd!!!! you can tell i'm a complete neffer!!!!
Squisher
Lifer
- Aug 17, 2000
- 21,204
- 66
- 91
What difference does it make what the guy paid? Should people be treated better that are paying full price than people that buy things on sale?
If they truly thought there was a case of identity theft then I see no big deal about calling the cops, but on what grounds did they have to suspect him? Because he had 10 orders outstanding? That certainly is a crime.
What they probably did is just hassle him for no reason, but that is beside the point. Maybe they truly thought it was identity theft. But afterward the managers attitude should have been nothing but apologetic, not accusatory.
This is bad service pure and simple. Or, are you saying people shouldn't complain about bad service?
Just like how cops can arrest someone without hard evidence just because they think they were doing something wrong. Assumptions are the greatest!
when i go to fatwallet and order some stuff from their free forums, i don't get pissed because it takes 8 weeks (or never)...why because its FREE!!
when best buy had the coupon for $90 off memory and install and they had a 512mb sodimm for $60 and install for $29 efficively making the memory free, heck yeah i went to every store in my area. but did i get pissed, because a few of the stores i went to wouldn't honor the coupon? no...BECAUSE ITS FREE!!! did i make myself a pain and talk to every manager in the store and with a CSR from the 888 number, heck ya, but i didn't really care that I didn't get it, because its f'in FREE!!!!
why are you so entitled to the best customer service when your losing a company money, be happy you got it and STFU. if you were actually buying it with cash and recieved the same treatment it would be a different story, why because your a paying customer. sorry i guess your part of the whole "i'm entitled to everything i see, and shine my shoes while your at it" movement.
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