I don't need to interact with the associate until I am ready to pay. I rarely have problems. Then again, I don't expect anyone but ME to make ME happy. Store associate would not have called me a lair, your approach was wrong. In the store associate's eyes, you are a liar...why should he/she believe you?
Yeah trolling, the whole looking to be made happy thing is some fucked up tangent you are on. No one is going shopping to leave unhappy...your point is moot.
How was my approach wrong? You simply know nothing.
I approached the original sales associate with my reciept less than a week old and the shirt. I explained I know they have no exchanges, but this seems to be a fluke. I explained it appeared I was sold a shirt that was not just wrinkled, but used as well and was damaged. I explained how the damage had a random sticker just placed over it. I am not sure if it was a marker for damage or not, however; it concealed the small hole in the shirt. I asked him if it was possible to simply get the same shirt again and that I would be buying other items that night.
They were happy to help and told me it should be no problem, but the manager would have to decide.
The manager was called. She took her sweet time of course getting to me...pausing along the way.
I greeted her as she approached. No response. When she got to me I said Hi again, no response but, what do you need?
I walked through the same original story, when I handed her my receipt she just looked at it shaking her head and tossed it back at me on the counter. She then looked at the shirt shaking her head more and replied "You washed this shirt and damaged it", "We would NEVER sell something like this here", etc.
That was the issue. A simple "I am sorry, we cannot take any items back." was all that would have been needed. I didn't wash the shirt nor put the hole in it, however; she insisted that I was made responsible for those issues.
This is where you and the others are trying far too hard to turn this into anything, but piss poor customer service that NO ONE would accept especially someone that just spent a significantly much higher than average amount at a store. She not only didn't help, but insulted me, claimed me to be a liar and a potential crook.
So since you are ok with that, you have to be trolling as a person that passive wouldn't keep bringing this bullshit up that I was feeling too 'entitled' and looking for some 'mad props' from a store clerk.
