I think EA whining about the poor sales of their mediocre game speaks for itself. There is a much larger trend of companies feeling entitled to the money in their customer's pockets that goes beyond just game companies. BoA is just one that comes to mind.
I'm not excusing piracy, I'm not saying it wasn't a factor here, but companies complaining about not making big money on a mediocre product get little sympathy from me. Not to mention there are other factors like the economy, customers waiting for inevitable price drops, and better products for customers to spend their money and time on being out there. Even in a perfect world decent products can get hit by these and other factors.
Are their any numbers on how much this game did make vs. what EA was projecting?
If by 'feeling entitled to the money in your pocket', you simply mean putting out poor quality products, OK, but I disagree that's an accurate phrase to describe it.
You are perfectly able to keep the money in your pocket and not buy them, they have no other access to your pocket.
I agree with you, the industry is training customers to wait for price drops, hurting revenue. As for figures, I haven't checked, the link says 'good but less than expected'.