Banned for Bad Tipping

[Lotheron]

I agree...to a point.

"We Reserve the Right to Refuse Service to Anyone" is often posted in restaurants, and I support that right under most circumstances.

BUT, banning someone because they're a poor tipper is bad PR.

Tipping is optional in these United States of America. It's SUPPOSED to be based on the level of service you receive, NOT automatically levied on a bill.

Which is why I REFUSE to tip at any restaurant that charges me an automatic gratuity. I'm a decent tipper too (usually around 20%). They usually would receive much more from me if they didn't automatically include gratuity.

 

[yh125d]

Yeah if its added in I usually don't think to leave anything. if I do think of it or someone mentions it I'll leave a couple $$ for the guy, since the automatic are surely shared amongst wait staff

 

[Phoenix86]

I agree...to a point.

"We Reserve the Right to Refuse Service to Anyone" is often posted in restaurants, and I support that right under most circumstances.

BUT, banning someone because they're a poor tipper is bad PR.

Tipping is optional in these United States of America. It's SUPPOSED to be based on the level of service you receive, NOT automatically levied on a bill.

100% true, however...

Businesses don't/won't accept this, if they did, then the waiters would be on firm ground to demand an actual salary.

Easier to push it on to the customers. I'm waiting for the day when the menu says "20% gratuity will be added to all checks".

 

[coloumb]

Tipping is like an annual bonus - you do a good job, you'll get a good review, and get a raise/bonus. You do a crappy job - you'll get a crappy review and no raise/bonus.

The expectation that you should be tipped because you service people in the food industry is ridiculous - no matter how large or small the group is.

 

[BoomerD]

100% true, however...

Businesses don't/won't accept this, if they did, then the waiters would be on firm ground to demand an actual salary.

Easier to push it on to the customers. I'm waiting for the day when the menu says "20% gratuity will be added to all checks".

Blame it on the "gubmint" for allowing restaurants to pay their servers sub-minimum wage...then requiring them to make up the difference with their tips.

Many states require restaurants to pay tipped employees the FULL minimum wage, and tips, while taxable, aren't part of that minimum wage.

I've travelled a LOT in my life, and I don't think I've ever noticed much of a price difference between the states that permit the $2.13 minimum wage for servers and those that require the full minimum wage. When there is a noticable difference in price, it's usually also due to the location; bigger cities where real estate is more expensive/higher taxes, etc.

 

[Terabyte]

Tipping is like an annual bonus - you do a good job, you'll get a good review, and get a raise/bonus. You do a crappy job - you'll get a crappy review and no raise/bonus.

The expectation that you should be tipped because you service people in the food industry is ridiculous - no matter how large or small the group is.

:thumbsup:

If the service is bad, I'll leave very little if any tip.

 

[cheezy321]

Site puts 15% mandatory on menu, demands 18%? I side with her, not to mention she even PAID it anyways...greedy restaurants FTL

Ok. For all the tards that did not read the article.

1. The woman walks in the place
2. BEFORE SHE EVEN GETS SERVED, the restaurant tells her that she is required to tip 18% to be served there
3. At this point, the lady can either enter into the contract stated above, or she can walk out of the restaurant.
4. If she does not agree to the contract stated above (18% gratuity added to the meal), then the restaurant has every right to refuse her service.

This lady has been going to the restaurant for over a year. She has been leaving crappy tips for over a year. Now the restaurant is getting sick of it. They require her to enter into a stated contract before they will serve her. The restaurant has every right in the world to refuse service.

Just like you have a right to go in there and slight the restaurant time after time, the restaurant has the right to tell you the fuck off unless you tip a decent amount.

 

[Felisity]

My GF is a hair stylist. She has been doing it for about a year, and to this day only 1 black person has ever left a tip. Granted she doesn't get many black clients, but still thats pretty bad.

Black people are known for either not tipping, or god-awful tipping.

My Mom has been a hair stylist for 40 years. She has encountered the same thing during her entire career. I am inclined to think it has more to do with geographical location + race than simply race alone. This restaurant and my Mom both are located in the Southeast. However, if you're in the Chicago area..... that blows that theory away.

 

[Terabyte]

^ I understand that the restaurant has the right to not serve her because she doesn't tip well, but that's messed up. I wouldn't go to a restaurant that does that kind of shit.

 

[kevman]

Why am I not surprised that she's black?

Why am I not surprised its a Japanese restaurant?

 

[JDawg1536]

I agree...to a point.

"We Reserve the Right to Refuse Service to Anyone" is often posted in restaurants, and I support that right under most circumstances.

BUT, banning someone because they're a poor tipper is bad PR.

Tipping is optional in these United States of America. It's SUPPOSED to be based on the level of service you receive, NOT automatically levied on a bill.

No. Banning someone because they are a poor tipper is standing up for your employees. Good on the boss for doing so.

Tipping is optional. It's also optional to require tipping, and they chose that option.

 

[KeithTalent]

Pretty sure they can refuse service to whomever they please.

KT

 

[lurk3r]

There's no contract, she's a demanding fatass, servers basically said "your annoying ass has to pay us 18% or we're not dealing with your shit" I agree and would applaud them for doing it. Annoying bitches like her put the wait staff off and take my food longer to arrive, plus I might get the sneezer meant for her.

 

[Joepublic2]

Hey CNN don't steam extra A/V without user confirmation. Annoying site design.

I'm of two minds about this. Nobody deserves a tip just for being there (If you're busting your ass you deserve some extra cash thrown your way, but if you can't even refill my water and take 3 smoke breaks and call one of your girl/boy friends without checking up on me for over 30 minutes get fucked), but if she was told by the servers straight up that she would have a gratuity added to her bill and she didn't agree with it she should have walked right back out the door. I've done this plenty of times at restaurants with mandatory gratuity because it's pretty much BS. And yes, I do know that in many states wait staff earn a ridiculously low minimum wage ($2.xx hr in TX last I heard), and that the employer is supposed to make up the difference to $7.25 but oftentimes won't. But honestly, if your performance as a wait person is that poor you should find another job; all of the wait people I know make in excess of $400 on a busy night at a mid range chain restaurant and aren't shy of letting you know it, either.

 

[JDawg1536]

^ I understand that the restaurant has the right to not serve her because she doesn't tip well, but that's messed up. I wouldn't go to a restaurant that does that kind of shit.

Why not? The #1 goal of a business is to make money, not put up with bullshit of shitty customers.

 

[PieIsAwesome]

I thought I posted in this thread before, but anyways:

1. If the restaurant states upfront that there is an additional 18% charge on top of the cost of what you order, then agree to pay it or leave. Just pretend the costs on the menu are 18% higher.

2. Otherwise, I don't see the need for tips. Servers should at least be paid minimum wage. If they don't make enough in tips, the restaurant should pay them more until minimum wage is reached.

3. The server takes my order, brings the food and drinks (with a pitcher please, I can refill my drink myself) to the table, occasionally picks up what few dirty plates are on the end of the table, and brings the bill. That is all I ask, and I don't see how that service warrants extra money. When I go to Carls Jr. they take my order, bill me, bring my food to the table, and even sometimes pick up dirty or unused trays. I don't tip them. Servers cosntantly bugging me and pretending to be so nice to try to get a good tip are annoying.

 

[JDawg1536]

3. The server takes my order, brings the food and drinks (with a pitcher please, I can refill my drink myself) to the table, occasionally picks up what few dirty plates are on the end of the table, and brings the bill. That is all I ask, and I don't see how that service warrants extra money. When I go to Carls Jr. they take my order, bill me, bring my food to the table, and even sometimes pick up dirty or unused trays. I don't tip them. Servers cosntantly bugging me and pretending to be so nice to try to get a good tip are annoying.

With a response like that it's safe to assume you've never worked in a restaurant. If it only paid minimum wage, I can't think of a single person who would want to be a server. It's more work than you think.

 

[nick1985]

My Mom has been a hair stylist for 40 years. She has encountered the same thing during her entire career. I am inclined to think it has more to do with geographical location + race than simply race alone. This restaurant and my Mom both are located in the Southeast. However, if you're in the Chicago area..... that blows that theory away.

Yeah, we are in a suburb thats about 20-30 mins west of the city. Black people here dont tip, or tip like shit (5% tip).

 

[PieIsAwesome]

With a response like that it's safe to assume you've never worked in a restaurant. If it only paid minimum wage, I can't think of a single person who would want to be a server. It's more work than you think.

Which is why the restaurant should pay them a reasonable wage for their work. Any additional service asked by the customer may warrant a little extra money like a tip, but if not I don't see the need. I always ask little (basic services described above which should be the duties for which the server is paid a reasonable wage by the restaurant) from the server and pay the tip anyways, so win/win for them at the moment.

 

[JDawg1536]

Which is why the restaurant should pay them a reasonable wage for their work. Any additional service asked by the customer may warrant a little extra money like a tip, but if not I don't see the need. I always ask little (basic services described above which should be the duties for which the server is paid a reasonable wage by the restaurant) from the server and pay the tip anyways, so win/win for them at the moment.

And I'm the same way. So it's win/win when they serve normal people. Too bad most of the time they're waiting on whiny needy complaining pieces of trash who tip like shit.

Restaurant businesses are one of the toughest to run. I'm sure it would be difficult to pay servers much more than minimum wage at most places.

 

[theeedude]

They should put it on the menu that they charge automatic 18% tip, otherwise they are overcharging and should be investigated, and certainly not tipped.

 

[ChaoZ]

Tipping is bullshit anyway. Just pay the staff more and charge the customers more. How hard is that?

 

[Capt Caveman]

Tipping is bullshit anyway. Just pay the staff more and charge the customers more. How hard is that?

B/c you would cry that the price of food and drinks went up 18%.

 

[ChaoZ]

B/c you would cry that the price of food and drinks went up 18%.

The total price would end up the same anyway.

 

[torpid]

The total price would end up the same anyway.

Then why would you want that, as a customer? The staff would have a reduced incentive to offer good service.