Heroic Cataclysm dungeons ARE NOT do-able at gear level 329 as stated in the LFD. You would need perfect timing, perfect skills, and perfect circumstances among 5 random people across umpteen # of servers to pull off completing heroics with an avg ilvl of 329. Ain't gonna happen, as a friend of mine once said. The short-term result is frustration and the long-term result is cancelled subscription.
Some are harder than others - True. But ignorance of game/fight dynamics on the part of the player is not Blizzard's fault. Prior to the release of Cataclysm, they said - and many times - that they wanted dungeons to be more challenging. That they wanted Crowd Control to be necessary. That they wanted Heroic Dungeons to 'Feel Heroic'. And that they wanted players to be rewarded for playing well.
Judging by your tone, I tend to doubt you'd be inclined to believe me.. But I'll reassert that the fights in Heroic dungeons are perfectly do~able
(please note I said "Do~able", rather than "Easy") at the gear level that Blizzard set; provided players do their part.
You don't need perfect timing and ventrilo. You do need to take a few minutes to learn the fights.
(i.e. CC the Purple Trogg, and get out of the way when the Boss turns to Charge you) You do need to play your class/character reasonbly well: Apply crowd control. Use your Interrupts. And pay attention to what is going on around you, rather than getting tunnel vision.
I do understand that there are a LOT of idiots out there. This is one of the reasons I try not to PuG
(the others being Guild rewards/Rep for staying in-Guild, and playing with friends). But I do PuG when I have to, and I have "won" more often than not.
I won't pretend I'm not a long time raider. And you would be correct if you made the presumption that I have trouble understanding why Hunters are incapable of distracting/trapping a target. Or a Mage can't cast Sheep. Or people who can't shoot the F(%$king Skull.
But know that those things are not difficult to do, and make a HUGE difference. Merely CCing one mob out of 5 means 20% less incoming damage. Not to mention the huge benefit of being able to decide a kill order from most dangerous to least.
I hate using my 'Old Timer's Hat', because it can be annoying and the game has changed a lot since then... But... In the original game, you *had* to be able to do these things. Now, players often don't even know the abilities exist, let alone how to use them effectively. I think that's wrong; and if it takes some weeks/months of adjustment to learn them, then so be it. In the end, you'll be more effective and better at the game for having done so.
What they are, I believe, are time sinks in their current form. You wait 30 - 45 minutes in queue...this isn't as much of a time sink as you can be questing/doing dailies/watching sun set over Darnassus (if that's your thing). The time sink sets in once you get moving in the dungeon. Multiple wipes, multiple trips from graveyard back to instance back to scene of the crime, multiple people bail, etc. all contribute to anywhere from 1 - 2+ hours wasted with no dungeon completion. Few, if any, bosses down = no real gear drop from your time spent and utter and complete frustration.
Well - I would opine that playing an MMO and complaining about "Time Sinks" is rather silly. MMOs are time sinks by definition. Farming materials. Daily quests. Crafting. Running Dungeons. Running Heroic Dungeons. Raiding, and Heroic Raiding... All time sinks.
I will say it again...if heroics aren't meant to be do-able and completed within the framework of the LFD dynamic then they should be revamped and approached with a re-thinking in mind. If heroics are meant to be the elitist, massively-geared top-guild undertakings they once were, then make them that and take them off LFD....
Actually, elitist, massively geared Top Guild undertakings are Heroic Raids. Not Heroic dungeons.
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There's some things I would support Blizzard bringing back and improving upon: One of them are the Class Quests. As a player, in order to complete them you had to know your class' abilities and how to use them. I pick on Hunters a lot, because they can represent some of the best and worst.. So: It used to be that if you saw a Hunter with the Epic bow
(Lok'Delar, was it??), you *knew* that individual could use his Stings, Trap and Kite effectively while laying down decent Damage
(Jump/spin/shoot, etc). The Priest questline Staff took similar knowledge/skill, etc.
Now - For the Epics those quests rewarded, there were some fairly steep requirements and RNG to beat. That's something that could/should be changed. But I would definitely like to see Class Trainers giving a series of reasonably difficult Dailys or Weeklys based around class abilities. Receive some Tokens or Valor or parts that could be assembled into something nice the player can use as reward.