Question AOC E16959F USB monitor not working

[ay15]

I bought this monitor for travel purposes and I haven't gotten it to work yet. It's well past the return date so I'm hoping to get it working. I am using it on a work computer so I'm limited to what I can do myself. I do want to be as prepared as I can be when I contact our IT department about it. The monitor will power on, but it doesn't show as connected to the laptop and it just shows a ready to be plugged in image. The laptop is running Windows 10. Any ideas? I have tried multiple cords.

 

[fralexandr]

Have you installed the Display Link driver/software for the monitor yet? The user manual indicates this should be done before connecting the monitor.

Manual

AOC E1659FWU 15.6 inch monitor | AOC Monitors

AOC E1659FWU 15.6 inch monitor. Ultra portable on-the-go viewing

eu.aoc.com

Display Link

DisplayLink | Synaptics

DisplayLink Graphics Our DisplayLink technology makes it simple to connect any display to any computer that supports USB or Wi-Fi and provides universal solutions for a range of corporate, home and embedded applications where easy connectivity of displays enhances productivity. With DisplayLink...

www.synaptics.com

Note: The drivers from the CD may be old and might not support windows 10.
https://answers.microsoft.com/en-us...-windows/cb326ae9-cf49-4c3e-ba6d-9bc25d593811