any laws on the topic? I was sent the wrong item from a business via mail, do I have to ship it back?

[Evadman]

Originally posted by: Tooncesthedrivingcat
Don't steal. It's not cool.

But letting a cat drive is?

 

[LikeLinus]

Originally posted by: Evadman

Originally posted by: Tooncesthedrivingcat
Don't steal. It's not cool.

But letting a cat drive is?

Only if the cat is drunk.

 

[Amused]

BTW, I went through this back in June.

Just a few months before my mother died, I was visiting her in CA and her old early 90s Sony was bugging the crap out of me.

So I took her to CC to buy her the same Samsung I have in my bedroom. The 46" a550 LCD.

So we get all the sales finalized for the TV, BD player and stand. Then we are sent to the pick up area. The guy comes out with a 46" a750 box (about $1500 more) and asks us where our car is. Without hesitation I said he had the wrong TV and that I didn't think the store wanted to give me a TV that costs $1500 more than I paid. My mom looked at me with a kind of surprised pride (that I will miss now for the rest of my life). I asked her "why the funny look?" She said she was so proud of me and that even she would have hesitated and contemplated taking the more expensive TV. I told her she taught me too well. She said nothing and her eyes welled up. I had to walk away.

Fuck I miss my mom.

 

[Evadman]

:thumbsup: Amused.

 

[silverpig]

1. How much did you pay for the 32"?
2. How much is the 46"?
3. How much do you figure shipping is?
4. Don't be a douche.

 

[theblackbox]

Originally posted by: Amused
BTW, I went through this back in June.

Just a few months before my mother died, I was visiting her in CA and her old early 90s Sony was bugging the crap out of me.

So I took her to CC to buy her the same Samsung I have in my bedroom. The 46" a550 LCD.

So we get all the sales finalized for the TV, BD player and stand. Then we are sent to the pick up area. The guy comes out with a 46" a750 box (about $1500 more) and asks us where our car is. Without hesitation I said he had the wrong TV and that I didn't think the store wanted to give me a TV that costs $1500 more than I paid. My mom looked at me with a kind of surprised pride (that I will miss now for the rest of my life). I asked her "why the funny look?" She said she was so proud of me and that even she would have hesitated and contemplated taking the more expensive TV. I told her she taught me too well. She said nothing and her eyes welled up. I had to walk away.

Fuck I miss my mom.

thats the difference between you and the OP "without hesitation" there was no dilemma.

 

[meltdown75]

Originally posted by: rudeguy

Originally posted by: meltdown75
ROFL! i love it when nerds get all uppity

RETURN IT!!1!1!!!!!!!!!!!!!!111111111

Here is my problem:

The OP would be in a rush to send it back if they had sent him too small of a TV. But because he is on the positive end, he is making a big deal about sending it back. While the retailer did make a mistake, the OP should have some integrity and do the right thing. This is the kind of thing that drives prices up. The retailer loses money on this deal and will have to make up for it somewhere else.

I hope the OP does keep it. I hope that every time he looks at it, he is reminded that not only did he screw the retailer, he screwed every other customer that is going to buy there. It should be a big shining example of how miserable of a person he is.

:laugh:

 

[dbk]

They gave you your money back yet you still want to keep the TV??
So you have a product that has not been paid for - isn't that stealing?

 

[Amused]

Originally posted by: theblackbox

Originally posted by: Amused
BTW, I went through this back in June.

Just a few months before my mother died, I was visiting her in CA and her old early 90s Sony was bugging the crap out of me.

So I took her to CC to buy her the same Samsung I have in my bedroom. The 46" a550 LCD.

So we get all the sales finalized for the TV, BD player and stand. Then we are sent to the pick up area. The guy comes out with a 46" a750 box (about $1500 more) and asks us where our car is. Without hesitation I said he had the wrong TV and that I didn't think the store wanted to give me a TV that costs $1500 more than I paid. My mom looked at me with a kind of surprised pride (that I will miss now for the rest of my life). I asked her "why the funny look?" She said she was so proud of me and that even she would have hesitated and contemplated taking the more expensive TV. I told her she taught me too well. She said nothing and her eyes welled up. I had to walk away.

Fuck I miss my mom.

thats the difference between you and the OP "without hesitation" there was no dilemma.

You missed the part where my saint of a mother said even she would have hesitated. And to be honest, there have been times when I have hesitated as well.

Again, no one is perfect.

 

[rudeguy]

Originally posted by: dbk
They gave you your money back yet you still want to keep the TV??
So you have a product that has not been paid for - isn't that stealing?

They are playing it smart. He now has a product that he didn't pay for. He didn't get the product her ordered, so they refunded his money back to him. That takes care of their liability. He now has an item that he didn't pay for. He can either ship it back or pay for it. They no longer have to negotiate with his troll ass.

 

[RIGorous1]

Ok I talked to CSR and they were unwilling to negotiate to a reasonable price.

I pointed out that today on BF the same model TV goes for $900 online and offered them $810 (accounting for 10% of a opened box item). The CSR said that the TV normally goes for $1800 on their website and that the best they could do was drop it to $1200 which was the lowest price they've had on this item this year. Unwilling to accept this price I asked them about if they had any special arrangements with USPS to pickup the item that they mistakenly shipped to me, but the CSR said that they would only send me a prepaid shipping label. So I asked what about the box that I ripped open!? He said that I shouldn't have opened the box and that I should do my best to "restore it to its original condition" and use the prepaid shipping label.

This is truly BS. They are not making it any easier for me to return this thing and they won't negotiate...

 

[rudeguy]

Originally posted by: RIGorous1
Ok I talked to CSR and they were unwilling to negotiate to a reasonable price.

I pointed out that today on BF the same model TV goes for $900 online and offered them $810 (accounting for 10% of a opened box item). The CSR said that the TV normally goes for $1800 on their website and that the best they could do was drop it to $1200 which was the lowest price they've had on this item this year. Unwilling to accept this price I asked them about if they had any special arrangements with USPS to pickup the item that they mistakenly shipped to me, but the CSR said that they would only send me a prepaid shipping label. So I asked what about the box that I ripped open!? He said that I shouldn't have opened the box and that I should do my best to "restore it to its original condition" and use the prepaid shipping label.

This is truly BS. They are not making it any easier for me to return this thing and they won't negotiate...

Just like I said. They no longer have to negotiate with you. That's what you get for being a troll.

 

[Lifted]

Wow, you're not to quick. When they called, the conversation should have been as follows

Company> Hi, we shipped you the wrong TV and would like to ship out the correct model and have the delivery person pick-up the one you have.

You> Hi, I was wondering about that. I would have called you already except I was out of town when the TV came and my wife already paid our computer/AV technician to purchase and install a mount for it, and connect it to our home theater, computer, dvd, PS3, xbox, etc. I didn't call since I figured you wouldn't be interested in paying to have him come out here again, disconnect everything, dismount it, repackage it, purchase a new smaller mount, and reconnect the new one to everything. I checked the price of the unit on your website and realized the cost for his labor and supplies are more than double the difference between the two TV's.

Company> Merry Christmas. Enjoy your TV. <click>

 

[jlee]

If you had ordered a 46" and got a 32" and they said screw you, you'd be pissed. You're doing the same to them.

 

[Lifted]

Originally posted by: RIGorous1
Ok I talked to CSR and they were unwilling to negotiate to a reasonable price.

I pointed out that today on BF the same model TV goes for $900 online and offered them $810 (accounting for 10% of a opened box item). The CSR said that the TV normally goes for $1800 on their website and that the best they could do was drop it to $1200 which was the lowest price they've had on this item this year. Unwilling to accept this price I asked them about if they had any special arrangements with USPS to pickup the item that they mistakenly shipped to me, but the CSR said that they would only send me a prepaid shipping label. So I asked what about the box that I ripped open!? He said that I shouldn't have opened the box and that I should do my best to "restore it to its original condition" and use the prepaid shipping label.

This is truly BS. They are not making it any easier for me to return this thing and they won't negotiate...

Since they already refunded your money, put it back in the box with no packing materials and send it off. :evil:

 

[LikeLinus]

Originally posted by: RIGorous1
Ok I talked to CSR and they were unwilling to negotiate to a reasonable price.

I pointed out that today on BF the same model TV goes for $900 online and offered them $810 (accounting for 10% of a opened box item). The CSR said that the TV normally goes for $1800 on their website and that the best they could do was drop it to $1200 which was the lowest price they've had on this item this year. Unwilling to accept this price I asked them about if they had any special arrangements with USPS to pickup the item that they mistakenly shipped to me, but the CSR said that they would only send me a prepaid shipping label. So I asked what about the box that I ripped open!? He said that I shouldn't have opened the box and that I should do my best to "restore it to its original condition" and use the prepaid shipping label.

This is truly BS. They are not making it any easier for me to return this thing and they won't negotiate...

Next time they call and try to talk to you, don't hang up or be mean to them. That was your biggest problem. You pissed them off being unreasonable, now you want to play nice because they're getting ready to screw you back?

Chalk it up to a lessons learned. You have two options.

1. Send it back as to them on their dime.
2. Keep it and prepare to take a hit to your credit and time spent in small claims court. Not to mention you'll probably send 3X what the TV is worth to a lawyer.

 

[moshquerade]

Originally posted by: RIGorous1
Just curious,

Because I bought a 32" LCD TV online and to my surprise I received a 46". The company now demands that I ship the item back and is willing to pay for the shipping cost, but frankly I don't want to give it up unless I have to

do the right thing. it's not going to cost you anything but a little of your time.

 

[LikeLinus]

Originally posted by: Lifted

Since they already refunded your money, put it back in the box with no packing materials and send it off. :evil:

And don't listen to idiots like this. If you damage the product or send it back with the intent of it being damaged, you'll have to pay the full amount for the TV. Don't be a freaking child and do something stupid. At this point, it is not your property.

 

[RIGorous1]

Originally posted by: rudeguy

Originally posted by: RIGorous1
Ok I talked to CSR and they were unwilling to negotiate to a reasonable price.

I pointed out that today on BF the same model TV goes for $900 online and offered them $810 (accounting for 10% of a opened box item). The CSR said that the TV normally goes for $1800 on their website and that the best they could do was drop it to $1200 which was the lowest price they've had on this item this year. Unwilling to accept this price I asked them about if they had any special arrangements with USPS to pickup the item that they mistakenly shipped to me, but the CSR said that they would only send me a prepaid shipping label. So I asked what about the box that I ripped open!? He said that I shouldn't have opened the box and that I should do my best to "restore it to its original condition" and use the prepaid shipping label.

This is truly BS. They are not making it any easier for me to return this thing and they won't negotiate...

Just like I said. They no longer have to negotiate with you. That's what you get for being a troll.

You really don't let down with your reputation do you...

 

[rudeguy]

Originally posted by: RIGorous1



Just like I said. They no longer have to negotiate with you. That's what you get for being a troll.

You really don't let down with your reputation do you...[/quote]

Rigorous honesty is what I practice. Its not about being rude or flaming you. You are being a troll.

I will try to help you out a bit. They are positioning themselves for a legal battle right now. If you are prepared to have to spend hours waiting in court just to hear a judge call you an asshat rather than put the TV in a box and put a sticker on the box, then keep doing what you are doing.

This isn't going to end well for you.

 

[Slew Foot]

Haha. They have your address and CC info, they can totally screw your credit over. Heck, they can even charge you for grand theft at this point, have fun trying to get a job/loan with a felony and a shit credit score.

 

[moshquerade]

Originally posted by: Slew Foot
Haha. They have your address and CC info, they can totally screw your credit over. Heck, they can even charge you for grand theft at this point, have fun trying to get a job/loan with a felony and a shit credit score.

this is really a good point.

that's why you should stop trying to get something you weren't supposed to be getting in the first place.

this is a no brainer OP.

 

[tasmanian]

Originally posted by: Lifted
Wow, you're not to quick. When they called, the conversation should have been as follows

Company> Hi, we shipped you the wrong TV and would like to ship out the correct model and have the delivery person pick-up the one you have.

You> Hi, I was wondering about that. I would have called you already except I was out of town when the TV came and my wife already paid our computer/AV technician to purchase and install a mount for it, and connect it to our home theater, computer, dvd, PS3, xbox, etc. I didn't call since I figured you wouldn't be interested in paying to have him come out here again, disconnect everything, dismount it, repackage it, purchase a new smaller mount, and reconnect the new one to everything. I checked the price of the unit on your website and realized the cost for his labor and supplies are more than double the difference between the two TV's.

Company> Merry Christmas. Enjoy your TV. <click>

He still should be able to do this. Also say you have no tools to remove it so they have to send someone there.

 

[Lifted]

Originally posted by: Slew Foot
Haha. They have your address and CC info, they can totally screw your credit over. Heck, they can even charge you for grand theft at this point, have fun trying to get a job/loan with a felony and a shit credit score.

Felony? They sent him a TV then refunded his money. They should be charged with felony stupidity.

 

[LikeLinus]

Originally posted by: tasmanian

Originally posted by: Lifted
Wow, you're not to quick. When they called, the conversation should have been as follows

Company> Hi, we shipped you the wrong TV and would like to ship out the correct model and have the delivery person pick-up the one you have.

You> Hi, I was wondering about that. I would have called you already except I was out of town when the TV came and my wife already paid our computer/AV technician to purchase and install a mount for it, and connect it to our home theater, computer, dvd, PS3, xbox, etc. I didn't call since I figured you wouldn't be interested in paying to have him come out here again, disconnect everything, dismount it, repackage it, purchase a new smaller mount, and reconnect the new one to everything. I checked the price of the unit on your website and realized the cost for his labor and supplies are more than double the difference between the two TV's.

Company> Merry Christmas. Enjoy your TV. <click>

He still should be able to do this. Also say you have no tools to remove it so they have to send someone there.

Until they continue to sue him for not sending the TV back and he has to prove in court that he had all of the labor done and supplies purchased.