60 minutes eviscerates Lumber Liquidators

Blanky

Platinum Member
Oct 18, 2014
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http://www.cbs.com/shows/60_minutes...ators-linked-to-health-and-safety-violations/

This is why last week LL warned investors that the upcoming 60 minutes piece would be bad for the company and right now the stock is getting crushed, down 20% today as of this writing.

LL HQ was raided by the Federal government in September 2013 and there is a class action against it. Two main issues are sourcing wood from places it shouldn't, but of greater concern is formaldehyde in its laminates. Apparently, despite the class action about that, as recently as this 60 minutes piece, using investigators presumably in the past few months, LL is still selling laminates that don't comply with law.

60 minutes quoted one guy who said that Home Depot and Lowes laminates all met regulations, as did LL USA-manufacturered product, but that all of its Chinese did not. Of some purchases they made 1 of 30 different laminate purchases met spec.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
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This is the price you pay for cheap laminate flooring. Get a real job and go with hardwood. It looks better anyway.
 

dainthomas

Lifer
Dec 7, 2004
14,941
3,922
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I have some friends with expensive hardwood floors and they freak every time their kid drops something on it and are running for a towel every time something is spilled.

When I got a new dishwasher, I dragged it across my laminate floor and it didn't live a mark.
 

Moonbeam

Elite Member
Nov 24, 1999
74,803
6,775
126
How interesting. I am about to buy a pile of hardwood from them and marveled at the competitive cost. Flooring has a 100 year guarantee and the salesman said when questioned how good that would be, that the company was strong and growing. This was yesterday. I have some of their hardwood in my trunk right now.
 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
I have some friends with expensive hardwood floors and they freak every time their kid drops something on it and are running for a towel every time something is spilled.

When I got a new dishwasher, I dragged it across my laminate floor and it didn't live a mark.

Heh I agree wood is nice but not nearly as durable. I grew up in a house with cherry wood hardwood floors and cabinets. Cabinets are fine but the floor needs refinishing. In that house I would still put in real wood. In my 2000 sq foot cookie cutter? I'd go with laminate.
 
Jan 25, 2011
17,104
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How interesting. I am about to buy a pile of hardwood from them and marveled at the competitive cost. Flooring has a 100 year guarantee and the salesman said when questioned how good that would be, that the company was strong and growing. This was yesterday. I have some of their hardwood in my trunk right now.

Sounds like they put a little more hardwood in your trunk than you bargained for in this case.
 

KB

Diamond Member
Nov 8, 1999
5,406
389
126
The piece definately puts LL in a very bad light. Their CEO comes off as gruff and uncaring.
My only concern about the piece is that the people breaking the story happen to be supported by short-sellers of the stock, hardly what I would call independent parties.

If the piece turns out to be 100% true, it is scary and the company likely should be put out of business. The formaldehyde levels where astronomical - three mile island is likely a safer place to be than a LL warehouse.
 

Orignal Earl

Diamond Member
Oct 27, 2005
8,059
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86
Shop Canadian for quality wood n wood products

latest
 

Moonbeam

Elite Member
Nov 24, 1999
74,803
6,775
126
Sounds like they put a little more hardwood in your trunk than you bargained for in this case.

I only got three planks as a sample, but I'm now concerned that the wood itself may have been cut illegally. I even wondered if that might not be the case since their hardwood prices are in my opinion, outstanding. 3.99 a sq foot for solid 3/4 in x 3 maple on sale and 5.?? for 3/4 x 5 in with aluminum oxide in the finish. Installation is 4 bucks a foot and 1 dollar for premium padding, which I will also now wonder about what it contains.
 

theeedude

Lifer
Feb 5, 2006
35,787
6,197
126
If shopping for a house, how do I know if laminate is from Formaldehyde Liquidators?
 

Jaepheth

Platinum Member
Apr 29, 2006
2,572
25
91
I only got three planks as a sample, but I'm now concerned that the wood itself may have been cut illegally. I even wondered if that might not be the case since their hardwood prices are in my opinion, outstanding. 3.99 a sq foot for solid 3/4 in x 3 maple on sale and 5.?? for 3/4 x 5 in with aluminum oxide in the finish. Installation is 4 bucks a foot and 1 dollar for premium padding, which I will also now wonder about what it contains.

So... you took just a little bit of their hardwood into your trunk to see if you liked it?
 
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Tsavo

Platinum Member
Sep 29, 2009
2,645
37
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This is the price you pay for cheap laminate flooring. Get a real job and go with hardwood. It looks better anyway.

I redid my kitchen in laminate, opting for durability. I'm now on a second install of all new stuff very begrudgingly paid for by the company I bought it from. This isn't "cheap" stuff, either. The edges were curling on about half the boards.

The house I am designing now will have 100% hardwood, since even the very best laminate looks and feels pretty low rent like it belongs in a trailer park or something similar.
 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
I redid my kitchen in laminate, opting for durability. I'm now on a second install of all new stuff very begrudgingly paid for by the company I bought it from. This isn't "cheap" stuff, either. The edges were curling on about half the boards.

The house I am designing now will have 100% hardwood, since even the very best laminate looks and feels pretty low rent like it belongs in a trailer park or something similar.

That must have been some cheap garbage or really poorly installed if it curled at the edges.
 

Jaepheth

Platinum Member
Apr 29, 2006
2,572
25
91
That must have been some cheap garbage or really poorly installed if it curled at the edges.

A friend of mine is at the tail end of a multi-year shitstorm because a certified flooring contractor used a sealant/glue combination where the two products cancel each other out so that it neither seals nor glues.

Since the products say not to use with each other their insurance wouldn't pay so the contractor was on the hook 100% and didn't want to do what it would take to make things right... so it went to court.

I jokingly ask my friend what he's going to do with his new flooring company.
 

highland145

Lifer
Oct 12, 2009
43,973
6,338
136
If shopping for a house, how do I know if laminate is from Formaldehyde Liquidators?
You won't unless you have it tested. The Chinese companies were mis labeling it on purpose. They were estimating 10 of thousands in Cali alone.


I grew up in a house with cherry wood hardwood floors and cabinets.
Cherry is too soft for flooring, imo.

Current house, 1937, quarter sawn white oak. Had most of them refinished over the last 3 years. That was the 1st time since the house was built.
 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
A friend of mine is at the tail end of a multi-year shitstorm because a certified flooring contractor used a sealant/glue combination where the two products cancel each other out so that it neither seals nor glues.

Since the products say not to use with each other their insurance wouldn't pay so the contractor was on the hook 100% and didn't want to do what it would take to make things right... so it went to court.

I jokingly ask my friend what he's going to do with his new flooring company.

It is amazing to me how many contractors are out there that are terrible at their jobs. I suspect it is because the consumer just doesnt know any better. It isnt like going to a retail outlet with branding. These are a lot of times small organizations or a crew that goes from house to house. But one would think for them to continue to get new business. It would often times be passed word of mouth. Which in like the case you are talking about end their ability to find new work pretty quick.
 

BurnItDwn

Lifer
Oct 10, 1999
26,353
1,862
126
12mm laminate works great for fiancees craft room. resilient vinyl flooring is awesome in my living room.

The problem is, most laminite sold on the market is that 6-8mm crap. Good vinyl is quieter than wood, proects subfloor from moisture, and is fully waterproof. living room has front door / mud area, and I didnt want to put a threshold and have 2 differnt floor surfaces in the room, so I just put vinyl for the whole room.

Im saying, wood lasts and looks nice, but its not always the best option.
 

irishScott

Lifer
Oct 10, 2006
21,562
3
0
I have some friends with expensive hardwood floors and they freak every time their kid drops something on it and are running for a towel every time something is spilled.

When I got a new dishwasher, I dragged it across my laminate floor and it didn't live a mark.

Your friends need to invest in some rugs. :p
 

Kadarin

Lifer
Nov 23, 2001
44,296
16
81
I redid my kitchen in laminate, opting for durability. I'm now on a second install of all new stuff very begrudgingly paid for by the company I bought it from. This isn't "cheap" stuff, either. The edges were curling on about half the boards.

I'm not an expert, but I do watch Flipping Vegas occasionally... On that show they say you need to let the laminate sit in the house for a while before you install it, so that it "acclimates" to the local humidity, etc. This prevents warping, according to the show.