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TitanDiddly

Guest
Dec 8, 2003
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Same exact thing happened to me. I know I could have been 10x better than any of their current employees, but they're worried about people who can push cell phones, not build circuits.
 

QuitBanningMe

Banned
Mar 2, 2005
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Originally posted by: archcommus
I figured the job was right up my alley. That's why I wish I could figure out what failed me on the test. Since I answered truthfully, I'm now doubting the effectiveness of doing that, but I can't blatantly lie either, so what do I do the next time I encounter one?

I should ask my manager at Sears if they have my test on file, maybe I could check out what my answers were back then.

I doubt the sears test would help alot as they likely have different criteria. I can't really say what failed you other than you do not match what they want in an employee. Consider it a blessing because the test are usually accurate at least with companies that put time into researching what type of employee works out best for them.
 

Ticks

Golden Member
Jun 9, 2003
1,111
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dood, you always B.S. them, just say whatever you think they want to hear. They just go off of a raw score anyways
 

QuitBanningMe

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Tell my supervisor I found the item.

Assume the driver who stacked the materials knows what he/she is doing.

Tell the customer that I will put an earlier date on the order to give it a higher priority.


Take the call and tell the customer to try again later. Then serve the customers in the Department.

Ask the customer to come back later when there will be someone else available to help.

Call my supervisor and report the customer.

Not say anything to the coworker or the supervisor.

 

QuitBanningMe

Banned
Mar 2, 2005
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Originally posted by: archcommus
Damn, of course I answered them differently.

I said:

Leave the item where I found it so it can be restocked in the morning.

Assume the driver who stacked the materials knows what he/she is doing.

Assure the customer that orders usually take less than three weeks, because my goal is to make the sale.

Take the call and answer the customer's questions.

Ask the customer to come back later when there will be someone else available to help.

Not say anything to the coworker or the supervisor.

Who says mine are right. I may not be cut out for a job at the Depot.
I'll give my reasons though.
 

NightCrawler

Diamond Member
Oct 15, 2003
3,179
0
0
Originally posted by: archcommus
Originally posted by: PhasmatisNox
Same exact thing happened to me. I know I could have been 10x better than any of their current employees, but they're worried about people who can push cell phones, not build circuits.
And you're not a dummy! Makes me feel better.

Okay, I just applied at Home Depot online. Here are a bunch of questions. Hardcore, tell me what you would say to them (I'm already done with it, but now I want to see what you say is right):

You are cleaning your department at closing time and notice an undamaged item in the aisle. The item belongs to another department. What would you be least likely to do?
Ask a coworker to restock the item.
Re-stock the item myself immediately.
Take the item back to receiving. I will have more time to stock it properly tomorrow.
Tell my supervisor I found the item.
Leave the item where I found it so it can be restocked in the morning.


You notice that a worker driving a forklift has stacked one pallet of materials on top of another. The stack looks unstable. What would you be least likely to do?
Figure out how the materials need to be restacked to fix the problem.
Bring it to a supervisor's attention immediately
Find a coworker to restack the materials.
Find out who stacked the materials and get the driver to restack the materials.
Assume the driver who stacked the materials knows what he/she is doing.


You take a call from a customer who wants a product that is on back-order for three weeks. The customer hesitates to place the order because of the three-week wait. What would you be least likely to do?
Convince the customer that the product is worth the wait.
Tell the customer that I will put an earlier date on the order to give it a higher priority.
Place the order and tell the customer I will call as soon as it's available.
Assure the customer that orders usually take less than three weeks, because my goal is to make the sale.
Offer the customer a similar product.


You are asked to take a phone call in your Department. You know the caller is likely a customer calling from home with lengthy questions about a project. There are several customers in your department waiting for service. What would you be least likely to do?
Serve the customers in the department instead of taking the call.
Take the call, get the customer's phone number, and arrange to call him back when I am less busy.
Take the call and tell the customer to try again later. Then serve the customers in the Department.
Take the call and answer the customer's questions.
Ask my supervisor to take the customer's phone call.


You are assisting a customer who does not speak very clearly and is hard to understand. What would you be least likely to do?
Ask the customer to wait while I find someone else who can understand her.
Ask the customer to come back later when there will be someone else available to help.
Listen carefully to the customer and make my best guess at what was said.
Apologize for not understanding, then ask the customer to speak more slowly and clearly.
Ask a supervisor to handle the customer.


You see a customer in your Department who is believed to be a shoplifter. What would you be most likely to do?
Call my supervisor and report the customer.
Continue with what I am doing and report the customer later.
Ask the customer if he needs help, and tell him I will be nearby.
Pretend not to notice the customer and attempt to catch him stealing.
Ask the customer to leave the store immediately.


A coworker tells you that he has been taking home a few supplies because he feels his pay is too low. What would you be least likely to do?
Not say anything to the coworker or the supervisor.
Try to explain to the coworker why he shouldn't steal from the company.
Tell the supervisor if you are asked.
Tell the supervisor immediately.
Tell the coworker that if he doesn't stop stealing, he might get caught and lose his job.

I hate all that least likely stuff.

 

QuitBanningMe

Banned
Mar 2, 2005
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Originally posted by: archcommus
I would trust your answers over mine, since you did so good on that beast test.
That was for a totally different line of work. Something the average HD employee would not be good at and likely the opposite.

I will say with the home depot questions you will probably get credit as long as the "correct" answer is not the "least likely" thing you would do and the "most likely" thing is at all reasonable.
 

QuitBanningMe

Banned
Mar 2, 2005
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Here is why I answered the questions the way I did:

"Tell my supervisor I found the item."

It isn't an issue that would needsupervisor attention.

"Assume the driver who stacked the materials knows what he/she is doing. "

I've worked in a wharehouse and can recognize unsafe stacking. Unfortunately they are probably not cross referencing the application. However I would always voice safety concerns unless someone more qualified/ supervisor said my fears were unfounded.

"Tell the customer that I will put an earlier date on the order to give it a higher priority".

I won't lie to the customer or possibly delay the shipments of others.


"Take the call and tell the customer to try again later. Then serve the customers in the Department."

I would not answer a phone to simply tell a person to call back. Especially when another answer is to get the name/ number.

"Ask the customer to come back later when there will be someone else available to help."

Old sales habit. Never let them leave until they have been helped/ bought something.

"Call my supervisor and report the customer."

Hard choice here because my other favorite choice is so vague (ask if he needs help and tell him I'm nearby". Am I still watching?

"Not say anything to the coworker or the supervisor."

I'm dedicated to the company and understand that stealing hurts everyone. I am least likely to do nothing about it.
 

Frodolives

Platinum Member
Nov 28, 2001
2,190
0
0
I despise those tests. If you set out to scientifically quantify character and integrity, you wind up with a workforce that is "theoretically" honest and upright, and in my opinion it supplants the incentive to prove true character.

Reminds me of starting off a job application process once by taking a lie detector test. It kind of presumes an absence of trust that denies one a chance to gain mutual respect for the organization. So you start out with a lack of trust and respect for them. And for that matter, that's exactly the weak kind of regard our corporations are earning. WHAT THE HELL?!! GM now pulling the plug on retiree benefits like the other low lifes...

ok, you got me going there a bit, end of rant for now :)
 

QuitBanningMe

Banned
Mar 2, 2005
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Originally posted by: archcommus
I will say with the home depot questions you will probably get credit as long as the "correct" answer is not the "least likely" thing you would do and the "most likely" thing is at all reasonable.
Say that again?

There are somewhat obvious wrong answers to the questions. Just don't pick those.

 

Joemonkey

Diamond Member
Mar 3, 2001
8,859
4
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just FYI, 100 miles a week on your car back and forth to work is NOTHING

My commute is 70 miles a day, 50 minutes to and 60 minutes from... and that seems below average
 

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
167
111
www.slatebrookfarm.com
Tests like that irritate the heck out of me. I'd simply state: "You can look at my references. You can look at my work history. If you think that somehow you can use my answers to these 100 questions to actually determine something about my character, then you are insulting my intelligence and wasting my time - if that's the case, I'm not your man for the job."
 

Freaknificent

Member
Dec 2, 2003
180
0
0
I thought that those tests just try to see if you contradict yourself. Alot of teh questions are very similar if not the same. Dunno, but i know i can't stand 'em.
 

Doboji

Diamond Member
May 18, 2001
7,912
0
76
typically when you get rejected from a job on grounds that incredibly stupid, that means you didnt want the job in the first place. You would have had to deal with that level of stupidity on a regular basis. Bad enough you should get it from dumbass customers... adding dumbass employees to the mix is just outright terrorism.

-Max
 

Thoreau

Golden Member
Jan 11, 2003
1,441
0
76
Originally posted by: archcommus
10 miles from my home: Home Depot, another Staples, bunch of restaurants. Restaurants = no, Home Depot I could try, Staples I could try, but 10 miles one way and a 25-minute trip = :thumbsdown:

If 10 miles is a long commute to you, just be glad you didn't do what I did last week which was commute from Phoenix to Tucson every day for three days on a Honeywell contract. 130 miles each way and 2.5 hours or so of time. =)

Might also wanna keep in mind that the average mileage put on a car in a year is supposedly around 15,000. Anything less than that and you have a nice cakewalk commute.
 

Noid

Platinum Member
Sep 20, 2000
2,390
193
106
Originally posted by: Thoreau
Originally posted by: archcommus
10 miles from my home: Home Depot, another Staples, bunch of restaurants. Restaurants = no, Home Depot I could try, Staples I could try, but 10 miles one way and a 25-minute trip = :thumbsdown:

If 10 miles is a long commute to you, just be glad you didn't do what I did last week which was commute from Phoenix to Tucson every day for three days on a Honeywell contract. 130 miles each way and 2.5 hours or so of time. =)

Might also wanna keep in mind that the average mileage put on a car in a year is supposedly around 15,000. Anything less than that and you have a nice cakewalk commute.

When I was consulting, I'd spend 7 to 8 hours a day, driving. In Chicago, gid lock is bad.
If it was snowing, I'd spend 6 to 8 hours just to get home. (about a 65 mile avg. round trip day, and I was 'reverse communiting' which is better)

As far as those questionairs ... they are designed to 'profile' potential employees.
If you could'nt tell what the questions were 'implying', you won't get the job.
(IE: Serve your own interests, If you intend to get a job, give them the answers they want to see. They can always cut your hours, or fire you later, if you 'don't work out'.)