Yet Another Staples Question, please help

[sygyzy]

I have been reading alot about pricematching with Staples. But I still have some questions that have gone unanswered.

1) If Staples charges you a mandatory next day shipping fee, is it the next day shipping of Staples or of the competitor? Like if you pricematch with Buy.com and their next day is $35 and Staples' next day is $25, do you pay Buy's? or Staples?

2) If they charge you next day shipping does that mean that Staples will ship your product next day? I would hope so but I think I've read situations where they are shipping ground?

3) What if it's quicker for you to receive a product via ground than air? I used to order from www.upgradesource.com and they had a wherehouse like 45 minutes from where I lived. I would get things next day and pay only ground. I made the mistake of paying for next day and when I complained they explained that it was alot faster shipping ground. It was, in my situation.

4) Is pricematching considered a "deal" which cannot be combined with other offers?

5) Where is their call center located? I want to call at odd hours so they don't give me too much trouble

Thanks for anyone who can help!

 

[sygyzy]

Bump, I need an answer!

 

[BiggieN]

1. You pay buy's next day shipping charges.
2. no, you do not get next day shipping with your order. if it's over $50 then you get free standard shipping from staples. if it's under you still have to pay the staple's shipping charges.
3.Does not apply. get shipping whichever way you see fit because you are paying for it.
4. you can use coupons with your pricematch, BUT it depends on your CSR that you get.
5. no idea. they are always cranky and unhelpful. soemtimes you get someone that is nice, but then someday you might win the lottery too.