I bought something earlier this month on ebay for ~$25, plus $9 to ship. I moved a while ago, and forgot to change my shipping address on paypal, so when I paid for the item, the e-mail from paypal listed my old address. I immediately e-mailed the seller directly, telling her to disregard the address listed on my paypal account, and asking her to ship to my new address. This all took place on 11/9.
I heard nothing from her, but several days later, got an e-mail saying my item had shipped on 11/12, to my old address. On 11/15, she responded to my 'correction' e-mail to her, saying she'd already shipped to my paypal address (the old and wrong address). The item was subsequently returned to her on 11/17 by the USPS. After that, she doesn't contact me at all about reshipping, so I send her another e-mail on 11/22 asking about my item. She doesn't respond, so I sent another e-mail today (11/26), saying I will seek a paypal charge-back and leave negative feedback if I don't get a response. She then responds today demanding I pay for shipping again, or she'll refund my money minus all fees. I feel she should pay to reship the item, because I immediately corrected my bad address on the paypal account, and she ignored the e-mail until after she shipped the item three days later. Thoughts? Who should pay for the re-shipping?
I heard nothing from her, but several days later, got an e-mail saying my item had shipped on 11/12, to my old address. On 11/15, she responded to my 'correction' e-mail to her, saying she'd already shipped to my paypal address (the old and wrong address). The item was subsequently returned to her on 11/17 by the USPS. After that, she doesn't contact me at all about reshipping, so I send her another e-mail on 11/22 asking about my item. She doesn't respond, so I sent another e-mail today (11/26), saying I will seek a paypal charge-back and leave negative feedback if I don't get a response. She then responds today demanding I pay for shipping again, or she'll refund my money minus all fees. I feel she should pay to reship the item, because I immediately corrected my bad address on the paypal account, and she ignored the e-mail until after she shipped the item three days later. Thoughts? Who should pay for the re-shipping?
