YA@#@~##!! sigh...EBAY thread

[Joseph F]

This. Although I will say a couple of instances I couldn't get what I wanted for a i7 920 and another time a PS3 combo on the fs/ft forum. I put both items on eBay and within a couple days both sold for a good bit more even after getting fleeced by eBay.

Yeah, there are certain things that will sell for a hell of a lot more money than they're really worth on eBay.
For example, high-end AGP graphics cards, Socket 939 dual-cores, Athlon 64 FX series CPUs, etc.

 

[Gillbot]

If you want maximum profit, ebay is always the way to go but at the cost of increased risk.

 

[OILFIELDTRASH]

If you want maximum profit, ebay is always the way to go but at the cost of increased risk.

Yep. Anything I sell on eBay has to be something I'm willing to take a total loss on.

 

[janas19]

Yep. Anything I sell on eBay has to be something I'm willing to take a total loss on.

Why is that?

 

[Gillbot]

Why is that?

Have you read any of this thread?

 

[janas19]

Have you read any of this thread?

I have, but if you sell an item on Ebay, and there is a dispute, then you will refund the money to the buyer, and they ship the item back.

I don't consider that a "total loss." You lose the original shipping cost, and the time to list, but it's not like it happens every transaction... Am I missing something?

*Meh. I reread the OP and caught my own stupidity. I guess this guy opened the sealed espresso box, and then wants a full refund. I admit that's pretty bad, but if he gets the item back, at least it won't be a total loss. *Shrug*

 

[slayer202]

I have, but if you sell an item on Ebay, and there is a dispute, then you will refund the money to the buyer, and they ship the item back.

I don't consider that a "total loss." You lose the original shipping cost, and the time to list, but it's not like it happens every transaction... Am I missing something?

I'm in the process of paying $200 + $20 shipping for something I don't want, in used and unknown working/broken condition.

 

[MotF Bane]

I have, but if you sell an item on Ebay, and there is a dispute, then you will refund the money to the buyer, and they ship the item back.

I don't consider that a "total loss." You lose the original shipping cost, and the time to list, but it's not like it happens every transaction... Am I missing something?

You sell working item. Buyer breaks item in first week. eBay forces refund. You now have broken item.

 

[WelshBloke]

I'm in the process of paying $200 + $20 shipping for something I don't want, in used and unknown working/broken condition.

Why should the buyer have to pay £200 + 20 for something that doesn't work?

 

[dud]

You sell working item. Buyer breaks item in first week. eBay forces refund. You now have broken item.

This is the Wal-Mart/Sams/Costco business model. They have VERY generous return policies but make it up in sales volume. Most ebay sellers cannot just "suck it up" when a buyer decides that they made a "mistake" and no longer want the item. Luckily, I've only run into a few of these flakes ...

 

[janas19]

You sell working item. Buyer breaks item in first week. eBay forces refund. You now have broken item.

Yeah, I see the prob now. Edited my post. I guess my point is this: test the item and make sure it is working. Then include this in your description: tested working. No refunds.

Isn't that enough?

 

[MotF Bane]

Yeah, I see the prob now. Edited my post. I guess my point is this: test the item and make sure it is working. Then include this in your description: tested working. No refunds.

Isn't that enough?

Again, read this thread, note Gillbot's tale:

I've sold stuff on there clearly marked as non-working and the buyers filed a claim for goods not working and won.

 

[dud]

Why should the buyer have to pay £200 + 20 for something that doesn't work?

Please re-read the OP's first post. He sold a NEW/SEALED unit. The OP is referring to the fact that he is waiting for the buyer to return the NEW/SEALED item that he sold him ... in unknown condition.

 

[WelshBloke]

Please re-read the OP's first post. He sold a NEW?SEALED unit. The OP is referring to the fact that he is waiting for the buyer to return the NEW/SEALED item that he sold him ... in unknown condition.

So? His auction also stated undamaged.

 

[dud]

So? His auction also stated undamaged.

And THAT is the point of the whole thread! the OP's position was that it was NEW?SEALED (i.e. fully functional). The OP will undoubtedly put the unit through a full test to find out if it actually is broken. If not ... he'll report back.

I'm outta here ...

 

[slayer202]

And THAT is the point of the whole thread! the OP's position was that it was NEW?SEALED (i.e. fully functional). The OP will undoubtedly put the unit through a full test to find out if it actually is broken. If not ... he'll report back.

I'm outta here ...

even if there is something about the machine non-functional, it's a matter for the manufacturer. This is what a warranty is for.

Ebay policy doesn't support the buyer's claim at all. Unfortunately, it seems like Ebay doesn't actually read the claim information

 

[janas19]

Again, read this thread, note Gillbot's tale:

I'm sorry. I just started selling on Ebay.

<--- Noob

Thank you guys for explaining.

 

[WelshBloke]

even if there is something about the machine non-functional, it's a matter for the manufacturer. This is what a warranty is for.

Ebay policy doesn't support the buyer's claim at all. Unfortunately, it seems like Ebay doesn't actually read the claim information

No its not, you sold it as working and undamaged. If it's not in that condition then the buyer should have every right to return it to you.

 

[WelshBloke]

And THAT is the point of the whole thread! the OP's position was that it was NEW?SEALED (i.e. fully functional). The OP will undoubtedly put the unit through a full test to find out if it actually is broken. If not ... he'll report back.

I'm outta here ...

Yeah, obviously if the buyer is lying its not on. I'm just saying you can't sell something as working, put no returns in your auction and expect eBay to side with you.

 

[slayer202]

How did I sell it in working condition? It was undamaged, unopened. Sometimes things don't work. That is the fault of the manufacturer. But clearly you don't see this so I'll save my breath now

 

[WelshBloke]

How did I sell it in working condition? It was undamaged, unopened. Sometimes things don't work. That is the fault of the manufacturer. But clearly you don't see this so I'll save my breath now

Item description : New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.


Buyer is claiming its damaged.

 

[Joseph F]

How did I sell it in working condition? It was undamaged, unopened. Sometimes things don't work. That is the fault of the manufacturer. But clearly you don't see this so I'll save my breath now

While it is the manufacturer's fault that it is damaged. (if it is) It's still your responsibility to make sure that the item is in working condition when you sell it.
The buyer is a douche for not going to the manufacturer first and getting a replacement from them if it is broken, but he's not breaking any rules by returning the broken item to you.
From now on, get insured shipping and blame it on the postman. That way it'll be out of your hands.

 

[WelshBloke]

While it is the manufacturer's fault that it is damaged. (if it is) It's still your responsibility to make sure that the item is in working condition when you sell it.
The buyer is a douche for not going to the manufacturer first and getting a replacement from them if it is broken, but he's not breaking any rules by returning the broken item to you.
From now on, get insured shipping and blame it on the postman. That way it'll be out of your hands.

The buyer is in no way a douche for going to him first. When you buy things that don't work when you get them do you go to the shop or the manufacturer?
Most manufacturers will tell you to go to the end seller as a first resort, particularly if you've only just bought it.

 

[janas19]

I know the problem: this thread is about an espresso machine.

An esspresso machine should only be operated by a trained barista. The typical layman is just too stupid to figure out it's intricacies, claims it's "broken."

Lesson to seller: never sell an espresso machine on Ebay, ESPECIALLY TO PEOPLE WHO CAN'T SPEAK ENGLISH. Sorry bro, you had to learn this one the hard way, and I feel for you.

/thread

 

[dave_the_nerd]

The buyer is in no way a douche for going to him first. When you buy things that don't work when you get them do you go to the shop or the manufacturer?
Most manufacturers will tell you to go to the end seller as a first resort, particularly if you've only just bought it.

Nope. Most of the electronics stuff I've bought recently (that I can think of for sure off the top of my head, a video card, a tv antennae, and a paper shredder) had a little note in it from the manufacturer saying, "Hey, if you have a question, call us, don't just return the item!"

And everywhere else but eBay, returns policies vary from seller/retailer to seller/retailer. Some retailers don't accept returns at all. Buyers are just being whiny bitches.