Woman returns dead Christmas tree to Costco

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bfun_x1

Senior member
May 29, 2015
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A friend once confessed that his father had returned a tree after Christmas. He said his father was legitimately pissed that the tree was "dead" in January.
 

[DHT]Osiris

Lifer
Dec 15, 2015
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When I worked at Walmart several years back, there were tons of stories out of customer service as to what people would return and genuinely get money back for. One guy brought back a half dozen empty bags of sand because 'it was the wrong consistency'. Just empty bags, got money back. Tons of con 'artists' as well, like folks that would just snag stuff off the shelves and take it up front to 'return' for in-store credit... Wasn't uncommon to see stuff on the shelves with stickers from other stores on them, as well.
 

Paladin3

Diamond Member
Mar 5, 2004
4,933
878
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When I worked at Walmart several years back, there were tons of stories out of customer service as to what people would return and genuinely get money back for. One guy brought back a half dozen empty bags of sand because 'it was the wrong consistency'. Just empty bags, got money back. Tons of con 'artists' as well, like folks that would just snag stuff off the shelves and take it up front to 'return' for in-store credit... Wasn't uncommon to see stuff on the shelves with stickers from other stores on them, as well.
Maybe we should start a bad retail customers thread, lol.

I worked at a Kmart in college and a woman tried to return an almost empty bottle of perfume because the spray nozzle had clogged. The item was from a gift pack we hadn't carried in almost three years. She was pissed when we told her no. I don't think you can do that today because the chance of the dirtbags getting on social media and rally the support of other dirtbags is makes it not worth the hassle for the retailer.

My daughter works at a supermarket that sells Christmas trees. They used to take tree returns because it was easier than upsetting the few nutty customers who returned them. Word got out and a bunch of dirgbags started returning trees two years ago, so they had to introduce a no trees returned after December 22nd policy.

I went to buy a knife sharpener at Walmart and the last one they had was an open box product and marked down. I opened it up and nothing was wrong with it, but I could tell it had been used to sharpen at least one knife. Some dick bought it, sharpened his knife and then carefully packaged it back together so it wasn't obviously it had been used.

It's like folks who order a shirt in three sizes then return the two that don't fit. They have no concept that a business will either pass costs like that on to the customer or go out of business. This is indeed one of the many reasons we cant have nice things.

EDIT: I born in Santa Clarita, CA and lived their until I was in my mid-30's. It's a mostly upper-middle class suburb in North Los Angeles County.
 
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Humpy

Diamond Member
Mar 3, 2011
4,464
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It's like folks who order a shirt in three sizes then return the two that don't fit. They have no concept that a business will either pass costs like that on to the customer or go out of business. This is indeed one of the many reasons we cant have nice things.

Most on-line clothing sellers encourage the behavior. They have to compete with brick and mortar having the obvious advantage of being able to try something on. Even better though is that they now have sold three shirts, instead of one, that the customer might or might not return.

I've always felt this topic was a little weird. It doesn't hurt to ask for a return. It's up to the business to accept or reject and to prevent fraud. The accountants come up with the best balance pretty easily as a routine part of running the business.
 

ponyo

Lifer
Feb 14, 2002
19,688
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Most on-line clothing sellers encourage the behavior. They have to compete with brick and mortar having the obvious advantage of being able to try something on. Even better though is that they now have sold three shirts, instead of one, that the customer might or might not return.

I've always felt this topic was a little weird. It doesn't hurt to ask for a return. It's up to the business to accept or reject and to prevent fraud. The accountants come up with the best balance pretty easily as a routine part of running the business.
My wife does this all the time with clothes and shoes. She will order like dozen clothes and shoes of various sizes and return most of them and keep like one or two.
 

Mike64

Platinum Member
Apr 22, 2011
2,108
101
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It's like folks who order a shirt in three sizes then return the two that don't fit. They have no concept that a business will either pass costs like that on to the customer or go out of business.
Clothes aren't food. I mean, you do realize they don't throw away returned clothes as unsaleable, right? Why is this any worse than trying on half the clothes in a brick & mortar store before buying a 3-pack of undershirts and calling it a day?
 

zerocool84

Lifer
Nov 11, 2004
36,041
472
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Returns are built in to their business model, they make huge profit off the memberships.
Yup its basically the only way they make money. Sell memberships because they know only a small percentage will actually use it enough to make it worth it.
 

highland145

Lifer
Oct 12, 2009
43,973
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My wife does this all the time with clothes and shoes. She will order like dozen clothes and shoes of various sizes and return most of them and keep like one or two.
Same for me. If Dockers quality was consistent I wouldn't. I order 3 pair of pants, keep the one that fits and return the other 2. Not my fault Bangladeshians have different size hands.
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,234
2,554
126
www.theshoppinqueen.com
Places like Amazon are smart, clothing that is returned must have all tags intact on the clothing, you also have to return it with its outer packaging.

I read reviews & the size comments, I had one shirt that was too small. I gave it to my daughter rather than hassle with a return.
 
Feb 25, 2011
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Places like Amazon are smart, clothing that is returned must have all tags intact on the clothing, you also have to return it with its outer packaging.

I read reviews & the size comments, I had one shirt that was too small. I gave it to my daughter rather than hassle with a return.

My housemate tried to return an $8 t-shirt she'd bought on Amazon. The response was "I'll give you $3 refund and you can keep the shirt, or you can pay to ship it back to China. Your choice."
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,234
2,554
126
www.theshoppinqueen.com
My housemate tried to return an $8 t-shirt she'd bought on Amazon. The response was "I'll give you $3 refund and you can keep the shirt, or you can pay to ship it back to China. Your choice."


I try really hard to save complaints on Amazon for really big errors, I know money doesn’t grow on trees but I would have just donated it to our local hospital, they are always in need of decent clothing.
 
Feb 25, 2011
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I try really hard to save complaints on Amazon for really big errors, I know money doesn’t grow on trees but I would have just donated it to our local hospital, they are always in need of decent clothing.

Yeah, it found its way to Goodwill.

She wasn't freaking out about it and didn't lodge a formal complain, was just trying the normal returns process you do with clothes that don't fit quite right. :)

Me, I buy 'em big and have them adjusted/fit if I need to. It's cheaper than return shipping.