Hey,
My father in law is having some issues with his laptop, and I'm at a loss as to how to troubleshoot this. Basically, the computer boots fine.. it brings you to the login screen.. you type in the password and then it just sits at the logging in window with the cursor in it's busy mode.
Here's a couple key points:
1) Only one user account has been created.
2) Tried to boot into safe mode and that causes the same issue
Any ideas? Does it need a reinstall, or is there some way to salvage this?
Thanks!
My father in law is having some issues with his laptop, and I'm at a loss as to how to troubleshoot this. Basically, the computer boots fine.. it brings you to the login screen.. you type in the password and then it just sits at the logging in window with the cursor in it's busy mode.
Here's a couple key points:
1) Only one user account has been created.
2) Tried to boot into safe mode and that causes the same issue
Any ideas? Does it need a reinstall, or is there some way to salvage this?
Thanks!