Windows 10 reset error

[tinpanalley]

Trying to reset Windows 10, by doing a full reset not keeping my files and I keep getting an error that "There was a problem resetting your PC". I'm reading around and seeing lots of people saying they've seen this but nowhere that offers any legitimate solution. If I take a Windows 10 ISO from Microsoft, how can I be sure my product key will be recognised?

 

[Billb2]

Install to an empty partition. If it works delete the partition and fix the boot loader with EasyBCD.

 

[tinpanalley]

Install to an empty partition. If it works delete the partition and fix the boot loader with EasyBCD.

The problem is the reset function is where I get the error. Just tried to create a bootable USB drive through the Media Creation tool and that didn't work either. I'm burning a disc now. Hope that works.

 

[Elixer]

Yeah, shouldn't have any issues by using a ISO and doing a clean install.
MS does a hardware ID check now, no more keys/serials.

 

[tinpanalley]

Yeah, shouldn't have any issues by using a ISO and doing a clean install.
MS does a hardware ID check now, no more keys/serials.

I don't know what was going on. Get the ISO burned, ran it and got nothing but a black screen. Installed again from scratch and the second time was fine. Really strange.