The win10 start menu is weird, all the useful stuff is in the right click menu (had no idea till someone else mentioned it), which is normally suppose to be used for contextual stuff like properties. Get the program Classic Shell, it makes it better, and it may even fix the issue at same time as a bonus.
no she uses chrome as a browser
i use powershell and this line to reinstall apps
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}