Will UberEats (Or Doordash, etc..) survive long term?

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Avalon

Diamond Member
Jul 16, 2001
7,571
178
106
Yeah, I'm only using DoorDash because my Chase Sapphire Reserve gave me two free years of DashPass, which for qualifying restaurants (about 75% of them in my area of Orlando) eliminates the service fee plus delivery fee, so literally all I'm paying for is a tip, which is usually between $3-$6 depending on distance and total order amount. My understanding is that the subscription costs of DashPass are intended to cover the service fee + delivery fee, of which the latter goes entirely to the driver, at least, so they're still getting their cut from that for DashPass orders on top of the tip.

There's a couple times I've ordered from restaurants not part of the DashPass program. One formerly was but left it (presuming it costs extra restaurant fees to be enrolled in this) and I decided to order anyway because it's one of my favorite places. It's about a 10 minute car drive away, max. Service fee was $2 and delivery fee $3, so $5 more expensive than when it was a DashPass place. I alternate between going to pick up there and continuing to use DashPass, depending on what I've got going on. Another place is about 15 minutes away, and I get charged a $4 service fee and $6 delivery fee, so I absolutely do not use the app for them; I'll just go pick it up myself. Asking for $10 in fees is pretty steep.

Two years from now when my free pass expires, I'll probably cut my usage down by 90%. May still use it sparingly here and there. The service itself is generally good, and I've only had one minor issue with the food received missing a small side item, out of the 30-40 times I've used it. Another time the driver dropped my food off at our next door neighbor, but we just walked over and grabbed it.
 

quikah

Diamond Member
Apr 7, 2003
4,196
741
126
I don't see how it is sustainable, but Pink Dot seemed to have figured it out in Los Angeles almost 30 years ago, though I wonder how they are doing now. They don't really do restaurant delivery though, more like convenience store delivery.