Hi guys,
Posting this under networking because I think that's likely the underlying issue but I have a very odd error that I can't resolve.
Starting yesterday I am getting 0X800CCC1A errors on outgoing email - your server does not support the connection encryption type you have specified. Setup is Outlook 2016 on Windows 10 connecting through wi-fi and my ISP to my own corporate domain with mail server hosted by Hostpapa. Setup hasn't changed for months and no previous issues have been experienced.
I have confirmed encryption details are correct on email setup - SSL through 465 for outgoing with all the rest of the stuff set up per Hostpapa and if I use my cell phone as a wireless hot spot or tethered connection I can send mail. That seems to rule out issues with my own setup and with Hostpapa. Incoming mail remains unaffected.
I have performed numerous reboots on the router and a factory reset without success. ISP has static IP and settings are correct - I should mention I am in Honduras so we aren't talking about a major player. I can't believe the ISP is blocking port 465 but when I telnet to it there is no response - I just get the command prompt after about a minute.
I'm starting to think I am going to have to get the ISP to try and investigate which is going to be an interesting challenge to say the least, but any ideas from the community as to what might be going on?
Thanks in advance for the help!
Posting this under networking because I think that's likely the underlying issue but I have a very odd error that I can't resolve.
Starting yesterday I am getting 0X800CCC1A errors on outgoing email - your server does not support the connection encryption type you have specified. Setup is Outlook 2016 on Windows 10 connecting through wi-fi and my ISP to my own corporate domain with mail server hosted by Hostpapa. Setup hasn't changed for months and no previous issues have been experienced.
I have confirmed encryption details are correct on email setup - SSL through 465 for outgoing with all the rest of the stuff set up per Hostpapa and if I use my cell phone as a wireless hot spot or tethered connection I can send mail. That seems to rule out issues with my own setup and with Hostpapa. Incoming mail remains unaffected.
I have performed numerous reboots on the router and a factory reset without success. ISP has static IP and settings are correct - I should mention I am in Honduras so we aren't talking about a major player. I can't believe the ISP is blocking port 465 but when I telnet to it there is no response - I just get the command prompt after about a minute.
I'm starting to think I am going to have to get the ISP to try and investigate which is going to be an interesting challenge to say the least, but any ideas from the community as to what might be going on?
Thanks in advance for the help!
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