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Why is Win10 update 1803 so frickin slow? (Acer E5-553)

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Interesting. What APU/GPU is it? If you remove just the AMD graphics driver (custom uninstall), and let Windows take over auto-installation of the graphics with an Internet connection, do you get a different version and does that help?

Another line of inquiry would be to google for that GPU/APU and 1803 and see if there are lots of hits with people having similar problems. Perhaps there's a weird and wonderful registry entry that fixes a specific issue with that hardware and 1803.
 
I removed the graphics driver from the Device Manager, right clicked the VGA Controller that took its place, and clicked on Update Driver (Automatic). It downloaded something for maybe 5 minutes and installed the same driver version as the OE Acer AMD driver I posted earlier (22.19.163.1792). So I guess we now know that the OE driver is best, but it still does not solve the lag!!
 
So which graphics hardware is it? Have you googled for it with windows 10 in the search to see whether other people are having the same problem?

Did the laptop come with an older version of Windows? If so (and the search I just suggested doesn't yield useful info), I'd be planning a move back to that if I were you.
 
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It's an AMD A10-9600P APU without a dedicated GPU.
I Googled, some people have had driver issues but the solutions are mixed - some report issues with older versions of Windows that are corrected with the April (1709) update, one fellow had issues with APUs on Windows 7... I didn't find anything obviously conclusive. I haven't explicitly tried this tool named "DDU" to get rid of the display drivers, I'll give that a last go even though this obviously seems like an OS issue rather than with the drivers.
Looks like moving back may be the only solution.
 
DDU only clears out older drivers. You've done that already. Feel free to give it a try, but I'd put a bet down that it won't make any difference.
 
Then I'd prefer avoiding it - I'm tired of doing the same thing over and over. Anything else you'd like to suggest besides rolling back to the previous Windows version? I'm going to be doing a clean install from the older image anyway, I don't like the idea of rolling back an OS that is this buggy to start with.
Also, I'm sure I'll have to find out how to disable Windows Update, right? Given that 1803 will install pretty much automatically.
 
I don't see a lot of point in rolling back, it will just roll you forward again. A clean install might be my last ditch effort to get Win10 working (I'd never go without updates). If that doesn't work, I'd go with an older version of Windows.
 
Acer does not provide drivers for any other OS than Win10 x64. I also do not like the idea of paying for another OS when I specifically paid for Win10 with this laptop...
How is an older version of Windows that is not receiving updates, a better idea than Win10 without the latest updates?
 
ads295 said:
Acer does not provide drivers for any other OS than Win10 x64. I also do not like the idea of paying for another OS when I specifically paid for Win10 with this laptop...
How is an older version of Windows that is not receiving updates, a better idea than Win10 without the latest updates?
Click to expand...

Windows 7 and 8.1 are still receiving updates. Win7 until 2020, Win81 until 2023.

The fact that the laptop came with Win10 and only has Win10 drivers makes things a bit more complicated though. After a clean install of Win10 I'd throw the issue by Acer and see what they have to say.

How old is the laptop?
 
Oh, I thought 7 was EOL already and I didn't want to use 8.1.
I will get in touch with Acer, but how does the clean install factor in to this? I've already proven that the clean install from the older image solves the issue for sure.

The laptop was purchased on 4th November 2016.
 
7/8.1: Admittedly you've got a problem insofar as your Windows licence doesn't automatically confer the right to downgrade, so there's that.

The original installation of Windows 10: Did you do that yourself with a Windows setup DVD/memory stick, or is it an Acer installation?

Age: There goes the warranty argument. Oh well.
 
I did it myself with Flash drive. Nothing given with the laptop.

Warranty argument is valid because I purchased extended warranty that ends in November 2019.

Interestingly, Acer has listed on their website that my laptop is not suitable for Win10 update 1803 and that drivers have not been updated for my model. Check out this link: https://www.acer.com/ac/en/IN/content/windows10-april-2018-update
My laptop model number is E5-553-T4PT. It is not listed on this page. If, on the left, one were to click on the older Win10 versions such as the Creators Update and the Fall Creators update, "E5-553" is listed on both pages. Not so for ver. 1803.
 
Interesting, though it doesn't equate through to "we know this APU doesn't work properly on 1803", unless they really have that many models that have been scuppered by 1803. Even for Acer that would be pretty surprising. I'd still ring them. The warranty is definitely a point in your favour because they'd be on dangerous ground to try and say "not our problem".

So just confirming: The laptop did come with Windows 10 installed, but you wiped it and installed Windows 10 from an official source?
 
The list of models they think are okay with 1803 is certainly a lot shorter than the list for other Win10 versions.

I've written to them for now including the link I posted above, let's see what they say.

Yes, the laptop came pre-installed with Win10. I prepared the flash drive using the official Acer Care program that was supplied with it, which launches the Windows recovery program to prep a USB drive for a Windows Image.

i5t0sp.jpg
 
Ah, so what you're using isn't a clean install of Windows 10, it's an Acer installation. There could easily be some derpy unnecessary software of theirs causing a problem that only becomes apparent in 1803.

Admittedly I'm inclined to think that this is purely to do with graphics drivers and one that properly works with 1803 isn't yet available, but personally I haven't experienced that before (yet?). When I had a problem with a lagtastic Windows 10 installation it was with AMD graphics as well, but on that occasion there was a driver that I convinced Windows to use which worked until the next feature update, then I had to reinstate the same driver. I don't think I've seen that customer's laptop with 1803.

If you google 'windows 10 download' you should get a microsoft.com result that will allow you to download their Media Creation Tool. I'd post it here but it automatically redirects me to download an ISO file because I'm running Linux. You can either have the Media Creation Tool turn a memory stick into Win10 install media, or download an ISO to burn to DVD.

If you do go down the route of doing a clean install, then don't forget to back up your personal data first.
 
There are hundreds of Millions of people running Win 10.

I my self have about working computers doing their work with Win 10.

There are some annoying problems with Win 10 but not to the magnitude that you experience.

I have few Laptops and I ended up that my prime Laptop is a three years old 15" MacBook Pro that Runs Win10 in Booth Camp. I can not use the "childish" OSX for work, but none of the mainstream None Mac laptops can rival the MacBook Pro in hardware reliability and performance.

It might be that it s time to "Kiss the Acer Goodby" and get something more reliable.

At the moment, at the Windows side HP, seems to have decent hardware. I always totally wash the SSD from all of the "Junk" (especially the 3rd party security "traps") and load a clean install Win 10 with its original drivers.

BTW, I have a 6 years old 14" Acer with AMD chipset. Win 10 runs on it OK. It a little sluggish (even with a good SSD) but so was Win 7 too because the AMD chipset at the time was sluggish to begin with and it is nothing to do with the OS.


😎
 
If NostaSeronx's suggestion for removing that KB does the trick, MS has made a tool that allows the user to stop a specific update being installed again (though no, I don't think it works for a feature update).
 
NostaSeronx said:
Try uninstalling: KB4284835

E5-553 user as well. That cumulative upgrade kills any Bristol Ridge perf.

I haven't tried it yet, but late month stuff:
https://support.microsoft.com/en-us...date-for-windows-10-version-1803-june-26-2018
https://support.microsoft.com/en-us/help/4284848/windows-10-update-kb4284848

Not sure if those fix the issues, haven't tried them.
Click to expand...

It worked! Performance is legit back to normal now. I'm not installing anything from the two links you've provided since - if it ain't broken why fix it?

Thank you so much!!!
 
ads295 said:
Btw, @NostaSeronx how did you come by this fix?
Click to expand...
I installed the cumulative upgrade. Then, thought my system was dying. So, I started media creation tool and completely reinstalled Win10. The user license is tied to the Microsoft Account, so one can reinstall latest Windows anytime.

After the reinstall, it ran smooth. After the cumulative upgrade it dropped back to horrible performance. So, I uninstalled it and standard performance came back.

I recommend:
KB4338853

I do not however recommend KB4284848, has the same issues as KB4284835.

I'll have to check if the June 5th, 2018 cumulative upgrade has issues. Which is this one: https://support.microsoft.com/en-us/help/4338548
 
I am avoiding downloading updates from the MS website as it would seem that Windows Update is going to be installing these updates automatically. If I face issues I will take action. For now, if both KB4284848 and KB4338853 are automatically installed, I'm not seeing any problems with performance as such.

The June 5th Update downloaded and installed right when I read your answer, and it seems to be running fine post-install.

Gotta love AT forums man, did not expect this to be the solution.

Edit: KB4338819 also caused similar slow downs. "Hiding" it and preventing re-install is the cure. KB4284835 disappears after this one comes into play.
 
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