WTF should I have tiptoe around a poorly designed product to make sure it doesn't break?? When I buy video tapes, I can throw them in a pile, stuff them in a box, toss them to a friend, & not freak out about it being damaged.
I can't believe people actually make EXCUSES for this obvious design flaw. You don't need to be "careless" to damage a DVD, you don't need KIDS... just the SLIGHTEST touch is enough to scrape off a portion of the reflective layer.
TECHNOLOGY should be designed around WHAT PEOPLE WANT TO DO.... not vice versa!!