Originally posted by: Nik
Originally posted by: MrChad
Originally posted by: Nik
Originally posted by: MrChad
I think ISPs should take greater responsibility and install firewall AND antivirus software as part of their software packages.
:laugh: No way. An ISP just provides the connection. When I sign up for an ISP, I want speed and reliability. I don't want fuggin MSN software, proprietary versions of IE and OE (rebadged), and all kinds of other stupid mods to my OS. Then again, I run linux. They can *try* to install, if they want. :laugh:
:roll:
Obviously experienced computer users (who don't install the software in the first place) are knowledgeable enough to protect their computers without using the ISP's software.
My point was that providers such as AOL, TimeWarner, Comcast, Verizon and EarthLink should offer firewall software as part of their standard software package. Less tech-savvy users DO install the ISP's software, and they should expect a reasonable level of protection from their service provider.
It's not the ISP's responsibility to make sure that your computer is safe from that crap! They provide an internet connection, and that should be it. I worked for cable ISP's for years doing their top level tech support, their last-line-of-defense, as it were. ISP's that offer software for their connection are just... meh. Stupid. They need to offer *nothing* but the connection and the support for that connection. Everything else is just opening up a huge can of worms. I don't know how many times I've told customers "sorry, but your install of Windows isn't stable. Windows is a MS product, not a COMPANY-X product. You'll need to contact them for support." where "Company-X" was @Home, Comcast, Cox, AT&T, and a whole crapload of others.
ISPs are NOT software support companies, and they shouldn't be.