Originally posted by: HostofFun
Originally posted by: bamacre
Originally posted by: HostofFun
Originally posted by: bamacre
Originally posted by: HostofFun
Originally posted by: bamacre
Originally posted by: HostofFun
ZipZoomFly is a HORRIBLE vendor, check their resellerratings.
Bahahahaha!
Kidding, right?
No, not at all. I have had HORRIBLE experiences with them, as have many others:
http://www.resellerratings.com/store/ZipZoomFly
They're down to a 6.65 score, and it's been continually dropping, as wlel as their lifetime one.
I have spent well over $300K with ZZF in past few years. There have been a couple of problems here and there, but that happens. I still use them as a vendor.
I had spent well over $20k with them as a vendor and they bit me BADLY multiple times. I stopped using them... looks like the odds are against you on average, too.
What problems did you have with them?
These couple of experiences stand out, but there were other issues such as rude salespeople and VERY rude customer service, as well as many late shipments/out-of-stock when they claimed in-stock/etc. problems.
Once I had a defective motherboard that was DOA... sent it in, they refunded it instead of giving a replacement, and charged me a 15% restock fee for their error, refusing to take it off. I eventually got them to remove the bogus charge.
Another time, I had a video card come in with a perfect-condition outer shiping box, but the box inside was smashed to all heck. The card didn't work, but when I sent it back they would not replace it, saying my only option was to re-order a new one and accept a 15% restock for the working item, or they would send it back. They would not back down off this. To prove that the card supposedly worked, they sent me a 3dmark link of a card of the same model and said it was that one (lol).
On a $500 video card for my personal rig, that was the last straw. I charged back the incorrect restock fee, had them refund me the rest, and never looked back. I have done over $50k with newegg for myself/business over the course of the last six years, alongside the same period I used ZipZoomFly, and never once have I had any issue whatsoever that was not resolved rapidly and to my satisfaction or better. I have never had a physically damaged item come from them. I have never had a rude CSR. They have *real-time* stock, whereas ZZF's is just hand-adjusted. I have never been unhappy with my service from them.