WHEA error on new build[solved]

[phasseshifter]

the 3 pin connector from the pump..should go on the headder in one way only may well you had it on reverse..it is possable..as far as the compound it will remate once some heat is applied by the cpu..run it for a min then check the tension of the screws..like i said i dont like the fastening metod on some gear ..any way i think the pump connector you had on the wrong way...this is my thought..it would explain the high tempretures

 

[Ketchup]

i just did a custom test with intel burn test(custom- 512 mb) and the temps shot to 61-64 with in a second and WHEA error. i think the cpu cooler is not installed properly. let me take it off and post a PIC of the cpu block. may be there is a protective film on. oh god i feel so dumb!!

Your temps look fine. NEVER reinstall a heatsink with old compound. I don't think temperature was the problem. These chips get up around 100 before throttling. The way your had your pump working in the first place appears to be fine.

 

[phasseshifter]

with that in mind and the core temp program running you should expect a idle temp around 10 degrese..jumping to 20 under a little load or 25 ..with burn in running you can expect around 40 it drives all cores flat out..but once the test stops or u stop it it will decrease dr5amaticlly.in seconds..that is how it should be...

 

[Ketchup]

with that in mind and the core temp program running you should expect a idle temp around 10 degrese..jumping to 20 under a little load or 25 ..with burn in running you can expect around 40 it drives all cores flat out..but once the test stops or u stop it it will decrease dr5amaticlly.in seconds..that is how it should be...

Is the room temperature 10 degrees? If not, I don't know why you are expecting sam_816 to have temperatures lower than that.

 

[sam_816]

@phasseshifter you are right about the pump header. It has a notch that only allows one way of mounting. It was mounted correctly but I have exchanged its position with the fan header as fan was working properly so (assuming pump is working) it should work fine.

@ketchup79 I see your point too. Temperature here is mid 30C so yes! Expecting 15-20C idle temperature is not right. But what raised my doubt was this one instance.

As soon as I installed coretemp I set 'overheat protection' settings to inform me if temp reaches 60C.

And when I clicked on download driver button on Intel's site the temp shot to 60 and coretemp blared a warning.

Even though the temp went back to mid 40s after that it surely raised my doubt.

Also I cant understand why it cant stand even a second or 2 of intelburn test. It hangs as soon as the process starts and freezes.

I am not booting the pc till I re apply the paste. I will buy new HDD or ssd tomorrow and try reinstalling windows on it

Btw can someone suggest the location to get latest win8.1 iso? I have a valid activation key .

 

[phasseshifter]

True enough given that your ambient temp is 30@ and the fact that your running the cooler-master fan ...and yes you can get higher speed fans and h2o pressure and you don’t have an extraction fan fitted pick fans with caution...temp`s will be higher than normal..ok for instance amd fx 4170 all cores at 100% load maxed out @ 42 deg... the temp i should expect it to never hit 60@...it just should not happen with liquid cooling...other than that we both raise different points and even though we don’t see eye to eye on everything..i believe in being as thorough as possible .. it`s all the little things we do that add up to gain ..what you intend to gain in the long run...as for windows copy...i thought that the key had to match the disk ...that it was made for ...i may be wrong......and if you have a working copy of win..download clonezilla 64 bit it`s free last i looked.. make an image of the present install on usb stick youl need 64 gig min.or use a usb drive make shure u use sata3 and usb3..otherwise it will take some time..also if you clone the image of say your 320 gig drive and you put it on say a 512 ssd it will partition it to 320 gig ..dont panic go to computer management and enable the rest of the drive as a partition..you can go up in the drive size..but much more complex to go down in size..

 

[sam_816]

I am also amazed to see idle temp of 30+ when processor is not having any load in fact its in bios( almost no windows processes are on) and that too with a liquid cooler. I should be close to room temperature and should stay there during initial boot but it spiked 10 degrees with in 5 minutes of loading windows and then touched 60. May be the pump is not working . Is there a way to check it?

Reg. Windows..

What i normally do is that I buy the license of the product I want then download the demo/trial or (if need be) pirated copy from the pitatebay and activate with valid key n then install updates. But with pirate bay down I just cant trust any other torrent site.

For win 8.1 I am making bootable usb flash drive with an iso file provided by some blog site. I think this iso I am using is old and since I cant install updates I have a doubt that the drivers and windows files are having some sort of clash.



Right now I think my problem is related to one or combination of these three.

Bad storage device

Bad drivers & system files

Cpu overeating

I will buy new hdd/ssd n new thermal paste tomorrow and try to eliminate these 3 before moving to next suspects. I just cant find iso files on windows official site. They just put me in a loop of webpages.

 

[phasseshifter]

pls dont mention that bay on here pls.. ..um i all honestly if you can afford it get a copy of win 7 pro...besides that i dont have alot of faith in win 8 8.1 i wont use it..unless your into linux go for linux mint Rebecca...but linux is limited..while windows is the multimedia machine and the gamers platform....i think that sorting out the heat issue...will help first...but to check the pump hmmmm....do you have a multimeter...if so put the black lead on the case touching bare metal..look for a spare 3pin headder..if there is one...touch the red lead to each pin one at a time...check if there is power there it should read 12 volts on one of the pins...failing that you can get an adaptor that will go on the power supply loom to fit the molex plugs (old style hdd power plug)..it should be giving some thought if you cannot find the 12 volts on the mobo...

 

[phasseshifter]

ok failing that the other choice is put the stock supplied cooler on it ad rerun core temp and burn in...

 

[sam_816]

pls dont mention that bay on here pls.. ..um i all honestly if you can afford it get a copy of win 7 pro...besides that i dont have alot of faith in win 8 8.1 i wont use it..unless your into linux go for linux mint Rebecca...but linux is limited..while windows is the multimedia machine and the gamers platform....i think that sorting out the heat issue...will help first...but to check the pump hmmmm....do you have a multimeter...if so put the black lead on the case touching bare metal..look for a spare 3pin headder..if there is one...touch the red lead to each pin one at a time...check if there is power there it should read 12 volts on one of the pins...failing that you can get an adaptor that will go on the power supply loom to fit the molex plugs (old style hdd power plug)..it should be giving some thought if you cannot find the 12 volts on the mobo...

I found this link http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

I can make a bootable flash from this site itself. Lets hope its the latest version with most of the updates on.

I will consider buying win 7 pro if things don't work out.

As far as checking the pump with multimeter goes, I don't think I can get hold of the equipment.

I have the stock cooler to test if overheating is the problem or not.
If the stock heatsink works better then I will buy some nice air cooler instead.
Will post here again tomorrow or whenever I manage to get all the stuff.

 

[phasseshifter]

cool um try the air cooler and check the core temp results..with the air cooler when you unbox it check the mateing area..often there is a protective peel of plastic film..like a sticker..and use compound but dont over do it with the compound if in doubut get a buisseness card and use it like a spatchula..to give an even film across the chip..thought i might ad this...

 

[Ketchup]

I am also amazed to see idle temp of 30+ when processor is not having any load in fact its in bios( almost no windows processes are on) and that too with a liquid cooler. I should be close to room temperature and should stay there during initial boot but it spiked 10 degrees with in 5 minutes of loading windows and then touched 60. ...

OK, that does indicate a problem. Possibly THE problem. If you can't find a problem with the liquid cooler, as suggested you may want to try the air cooler that came with it.

 

[sam_816]

OK, that does indicate a problem. Possibly THE problem. If you can't find a problem with the liquid cooler, as suggested you may want to try the air cooler that came with it.

That's my next step. Will buy thermal paste and a new HDD.

1st I will replace the thermal paste and install stock cooler to see if that performs better.

Problem is that in order to install any other cooler I'll have to remove the back bracket which is stuck with double sided glue pads

Putting this h90 back will be pain.

I will rather buy cooler master 212 evo.

Wtf! So much extra cost.:/

 

[Ketchup]

That's my next step. Will buy thermal paste and a new HDD.

1st I will replace the thermal paste and install stock cooler to see if that performs better.

Problem is that in order to install any other cooler I'll have to remove the back bracket which is stuck with double sided glue pads

Putting this h90 back will be pain.

I will rather buy cooler master 212 evo.

Wtf! So much extra cost.:/

I suppose when the you get some new thermal paste you can try your cooler once more. Go to stock if that still isn't working correctly.

 

[sam_816]

I suppose when the you get some new thermal paste you can try your cooler once more. Go to stock if that still isn't working correctly.

is there any way to check if the fckng pump is working or not? like by touching it?? other coolers usually have an LED or something on cpu block. this thing has nothing.
btw finally got a decent thermal paste(coolermaster X1 extreme fusion) almost all shops are closed due to holidays.
lets see how it goes. *fingers crossed*:'(

 

[Ketchup]

I did some looking and it seems that Linus does a decent job of going through the process:

https://www.youtube.com/watch?v=sc3-VgkPJCY

The good stuff starts around the 2-minute mark.

 

[phasseshifter]

there is a way it requires you get a star screwdriver..this point may work as i have used it on motor engines and alike it works like a record player needle ..ok diss connect the fan on the radiator electrically ..and any case fans you have running..dont panic..ok the screw driver needs to be six inches long ..approx..put the pointy tip of the screw driver on the top middle of the pump and rest your ear into the butt end of the screw driver..with the unit running...what can you hear......if any body has a better way to tell...pls let me know.....only do this for a minute tops without the radiator fan connected

 

[sam_816]

I did some looking and it seems that Linus does a decent job of going through the process:

https://www.youtube.com/watch?v=sc3-VgkPJCY

The good stuff starts around the 2-minute mark.

i folowed this vid first time i installed the cooler. i've managed to remove it-reapply the paste and firmly put it in place...
so, 1st the good news.
it RAN through intel burn at custom(512mb) (one time) without hiccup. but after few seconds the system turned off with power LED blinking

i firmly pressed all connections and rebooted. in BIOS i reset everything to default.
these things changed.

now, i ran teh test again with standard settings (1024mb) but 10 times.
the test ran 2 cycles and then again the display went off and pc shut down slowly with blinking power LED my PSU is faulty now??

there is a way it requires you get a star screwdriver..this point may work as i have used it on motor engines and alike it works like a record player needle ..ok diss connect the fan on the radiator electrically ..and any case fans you have running..dont panic..ok the screw driver needs to be six inches long ..approx..put the pointy tip of the screw driver on the top middle of the pump and rest your ear into the butt end of the screw driver..with the unit running...what can you hear......if any body has a better way to tell...pls let me know.....only do this for a minute tops without the radiator fan connected

i think i'd borrow a stethoscope from a doctor friend instead .
but the cooler is working fine i think.

 

[Ketchup]

... now, i ran teh test again with standard settings (1024mb) but 10 times.
the test ran 2 cycles and then again the display went off and pc shut down slowly with blinking power LED my PSU is faulty now??

Shuts down slowly? Like going through the entire shutdown process, but at a slower rate? I know it'd be hard to tell with the screen out. Usually a failing power supply will make the system just power off, and a possible blue screen.

Let me ask you this - when the power LED is blinking - what do you have to do to get it to power back on?

 

[sam_816]

Shuts down slowly? Like going through the entire shutdown process, but at a slower rate? I know it'd be hard to tell with the screen out. Usually a failing power supply will make the system just power off, and a possible blue screen.

Let me ask you this - when the power LED is blinking - what do you have to do to get it to power back on?

press the power botton and the screen comes right up with no boot sequence. exactly where(will all apps open) it went off from. is it part of the test??

EDIT!! OH DEAR LORD!!! i think i found what caused that slow shutdown. i have set burn prevention in coretemp to 'put pc on stand by' when the cpu temp goes beyond specified(60degrees) limit.

 

[phasseshifter]

that would do it ...but which cooler are u using soz i had not been around...sleep time ya know..u do seem to be making progress this is good um check your cmos battery

 

[phasseshifter]

ok i just downloaded your mobo manual..i am having a read...soz i cannot read it it`s not readable...

 

[Ketchup]

press the power botton and the screen comes right up with no boot sequence. exactly where(will all apps open) it went off from. is it part of the test??

EDIT!! OH DEAR LORD!!! i think i found what caused that slow shutdown. i have set burn prevention in coretemp to 'put pc on stand by' when the cpu temp goes beyond specified(60degrees) limit.

Ah, ok. It sounded like it was waking. If I can suggest, someone directed me to OCCT a few years ago, and I really like it. While it is stress testing, it will give you stats on voltage, temperature, and speeds at the same time:
http://www.ocbase.com/index.php/download

 

[sam_816]

that would do it ...but which cooler are u using soz i had not been around...sleep time ya know..u do seem to be making progress this is good um check your cmos battery

i am using the H90 only. didn't feel like going through all the pain of removing back plate and testing stock cooler.
i think i didn't install it properly 1st time around. i didnt clean the cpu surface before installing the cooler may be it was not clean.
anywho its working much better now. after 2 hour burn-in i will do cpu test by OCCT . i am attaching the intel burn result screen at the bottom of the post. pls give ur analysis.

ok i just downloaded your mobo manual..i am having a read...soz i cannot read it it`s not readable...

lol i know. and complementing my ongoing luck that's the only manual available online.

Ah, ok. It sounded like it was waking. If I can suggest, someone directed me to OCCT a few years ago, and I really like it. While it is stress testing, it will give you stats on voltage, temperature, and speeds at the same time:
http://www.ocbase.com/index.php/download

I am downloading it right now but will try it in the morning. i will loose my sleep again if it gives an BSOD
right now i am trying to find drivers along with installing updates one by one.

BTW this is the intelburn results' screen. what do you think?

 

[Ketchup]

Looks good. Would be interesting to know what the temps get up to. Mine tops out around 80 at full load.