Originally posted by: Zap
Originally posted by: bloodthirster
Just finished fixing a computer tonight and the lady told me $20/hour was crazy.
I usually charge $25 for In home. Am I asking too much?
Did you tell her before hand how much? You always need to give a price before you do any work.
I'm chiming in with others... most "real" computer repair businesses will charge anywhere from $60-100 per hour for on-site work, and usually a bit less for in-shop ($30-60). Some also have tiered pricing for more "difficult" work such as networking. Also, some charge an extra "per trip" fee or more for the first hour.
By "real" I mean the company has a business license, charge and pay taxes and an office in a commercial location.
Pricing for people working on their own w/o a "real" business is all over the board. I've seen cheap flat rates, $20/hour on-site... all the way to $100+/hour on-site.
Note that "real company" does not mean "better service." Some give great service and have techs that know what they're doing. Others just hire whoever will work cheaper.
Same thing with people working out of their homes. I know one local to me who is the most awesome tech. I've also known others to be not so great, and then some who have no business fixing computers.
My take on it is that I won't undersell myself. Sure I'll give "competitive" pricing, but I'm competing with "good" techs in my mind. At $20/hour, I may as well get a job (if I don't already have one). If one were to make a living at being an independant tech, the jobs have to pay enough to make up for slack times.
The other thing is that repeat and referral business is key to success in such a service industry no matter whether you represent a company or just your own self.