Whats the average rate per hour for computer repair?

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Superself

Senior member
Jun 7, 2001
688
0
76
I have 3 small biz in Midtown Manhattan that I support on the side.


I charge flat hourly rates:
Company A: $75 per hour
Company B: $85 per hour
Company C: $85 per hour


Weekends/late nights after 10pm jack my prices up +$20 per hour.
My prices increase if someone unskilled tried to fix it and screwed up even more before calling me.
 

JackBurton

Lifer
Jul 18, 2000
15,993
14
81
$100/hr minimum. If that's too expensive for you, fine, I'll go back to doing something more important like playing Capcom vs SNK 2 on my XBox. ;)
 
Jun 19, 2004
10,860
1
81

$89 per hour instore
$115 per hour onsite



We have overhead though. As an individual, before being with the company I'm with now, $70/hour was my rate with a two hour job being the norm unless it was something insanely simple. Even then it's a one hour minimum, no matter if I'm there for 5 minutes or 59 minutes.
 

chin311

Diamond Member
Feb 27, 2003
4,306
3
81
I run a small business doing just inhome repairs, cheapest is 40$/hr flat rate, sometimes 50$, depending on the situation. id say anything from 35-70$ is fair for inhome around here.
 

JackRipper

Senior member
Apr 8, 2002
609
3
71
$35/hr 2 hour minimum

add $25 flat for in home.

network related add $10/hr

parts, software, etc not included.

I think I'm stupid for charging these rates because I often do a lot more work in the amount of time.


-JR
 

Fraggable

Platinum Member
Jul 20, 2005
2,799
0
0
I charge $45/hour usually, unless I feel like charging less for some reason, like the location is right next to somewhere I'm going to be anyway.
 

Zap

Elite Member
Oct 13, 1999
22,377
7
81
Originally posted by: bloodthirster
Just finished fixing a computer tonight and the lady told me $20/hour was crazy.

I usually charge $25 for In home. Am I asking too much?

Did you tell her before hand how much? You always need to give a price before you do any work.

I'm chiming in with others... most "real" computer repair businesses will charge anywhere from $60-100 per hour for on-site work, and usually a bit less for in-shop ($30-60). Some also have tiered pricing for more "difficult" work such as networking. Also, some charge an extra "per trip" fee or more for the first hour.

By "real" I mean the company has a business license, charge and pay taxes and an office in a commercial location.

Pricing for people working on their own w/o a "real" business is all over the board. I've seen cheap flat rates, $20/hour on-site... all the way to $100+/hour on-site.

Note that "real company" does not mean "better service." Some give great service and have techs that know what they're doing. Others just hire whoever will work cheaper.

Same thing with people working out of their homes. I know one local to me who is the most awesome tech. I've also known others to be not so great, and then some who have no business fixing computers.

My take on it is that I won't undersell myself. Sure I'll give "competitive" pricing, but I'm competing with "good" techs in my mind. At $20/hour, I may as well get a job (if I don't already have one). If one were to make a living at being an independant tech, the jobs have to pay enough to make up for slack times.

The other thing is that repeat and referral business is key to success in such a service industry no matter whether you represent a company or just your own self.
 

DefDC

Golden Member
Aug 28, 2003
1,858
1
81
Originally posted by: bloodthirster
Whats the average rate per hour for computer repair at stores?

Just finished fixing a computer tonight and the lady told me $20/hour was crazy.

I usually charge $25 for In home. Am I asking too much?

You could've just called Best Buy on a speakerphone and asked how much it would cost to fix the job you just did. That'd shut her up really quick... You could still do this, actually.
 

bloodthirster

Senior member
Feb 12, 2001
941
0
0
Originally posted by: Zap
Originally posted by: bloodthirster
Just finished fixing a computer tonight and the lady told me $20/hour was crazy.

I usually charge $25 for In home. Am I asking too much?

Did you tell her before hand how much? You always need to give a price before you do any work.

I'm chiming in with others... most "real" computer repair businesses will charge anywhere from $60-100 per hour for on-site work, and usually a bit less for in-shop ($30-60). Some also have tiered pricing for more "difficult" work such as networking. Also, some charge an extra "per trip" fee or more for the first hour.

By "real" I mean the company has a business license, charge and pay taxes and an office in a commercial location.

Pricing for people working on their own w/o a "real" business is all over the board. I've seen cheap flat rates, $20/hour on-site... all the way to $100+/hour on-site.

Note that "real company" does not mean "better service." Some give great service and have techs that know what they're doing. Others just hire whoever will work cheaper.

Same thing with people working out of their homes. I know one local to me who is the most awesome tech. I've also known others to be not so great, and then some who have no business fixing computers.

My take on it is that I won't undersell myself. Sure I'll give "competitive" pricing, but I'm competing with "good" techs in my mind. At $20/hour, I may as well get a job (if I don't already have one). If one were to make a living at being an independant tech, the jobs have to pay enough to make up for slack times.

The other thing is that repeat and referral business is key to success in such a service industry no matter whether you represent a company or just your own self.



Not her directly. But I did tell the daughter who set the appointment up over the phone that I charged 25 an hour. It took me a whole 5 minutes to see that she had visited a web-site that installed an annoying tool bar. Another 5 minutes to do a system restore and the toolbar was gone. It was a 1 mile round trip and she asked how much she owed. I said $20 will be good and her eyes became the size of cue balls. And she stated thats "Crazy" I didnt say anything else she pulled out $20 and gave it to me. I think Im gonna raise my rates cause the local mom and pop charges $75 an hour for Bring it in and do not offer in home repair for computers not assembled by them.

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