What's an "NSF processing fee"?

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alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: Legendary
Originally posted by: NogginBoink
Why are you claiming it was THEIR mistake? YOU entered the incorrect data.

Now, having said that... on Monday, call the cc company again, and apologize to them, saying you made a mistake that resulted in a charge on your credit card, that you figured out what caused the problem ("I must have fat-fingered the account number when typing it onto your web site") and kindly and respectfully ask if there's any way they could credit that charge back to your account.

Being an ass on the phone does you no good. The person on the other end of the line has ALL the power in the conversation. Call up and be friendly, be polite, be apologetic, be humble, be good natured, and ASK in a nice way if the charge could be credited back. There's a good chance you can find someone who can say yes, if you use the correct approach.

Ding ding ding! We have a winner!

seriously a single digit worker has all the power today working for that wage in a big enterprise.

You cash out when you first ask them their name, company id, document the conversation..then tell them 'here's what you do suck my ... and charge me the $XX, email me your addy and I will send you a thank you note in 4-6weeks'

I miss a lot of opportunities...mostly due to freaking companies switching to internet...'Sorry, the website is not really accurate...'
 

cavemanmoron

Lifer
Mar 13, 2001
13,664
28
91
Originally posted by: iamtrout
Nope, I called them hoping to straighten it out. Basically I was met by an extremely rude CSR who didn't give a f*ck about being nice because she's just talking to a worthless stupid college kid, much like you guys are doing now.

*sigh* I've been on these forums for 4 f*cking years, and I really don't know why I'm still here. The lack of sympathy here is appalling.

Post/read more often,perhaps?

Less than a thousand posts in 4 years,wow!
 

richardycc

Diamond Member
Apr 29, 2001
5,719
1
81
I find that most CC comps arent as friendly as they used to be, maybe because of the new bankruptcy law that passed or about to be passed. I am cancelling my MBNA card as soon as I get the free gift cards from my points.
 

Thorny

Golden Member
May 8, 2005
1,122
0
0
Originally posted by: tk149


Cancel that credit card and get another one if they won't waive the fee.

Cancel it for them not crediting you on your first call. There are too many CC companies out there willing to bend over backwards for your business. Out of curiosity, which company was it?

 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
Originally posted by: NogginBoink
Why are you claiming it was THEIR mistake? YOU entered the incorrect data.

Now, having said that... on Monday, call the cc company again, and apologize to them, saying you made a mistake that resulted in a charge on your credit card, that you figured out what caused the problem ("I must have fat-fingered the account number when typing it onto your web site") and kindly and respectfully ask if there's any way they could credit that charge back to your account.

Being an ass on the phone does you no good. The person on the other end of the line has ALL the power in the conversation. Call up and be friendly, be polite, be apologetic, be humble, be good natured, and ASK in a nice way if the charge could be credited back. There's a good chance you can find someone who can say yes, if you use the correct approach.

Thanks Noggin (saved me some typing), this is the only usefull help in this thread....

 

Gibson486

Lifer
Aug 9, 2000
18,378
2
0
Originally posted by: richardycc
I find that most CC comps arent as friendly as they used to be, maybe because of the new bankruptcy law that passed or about to be passed. I am cancelling my MBNA card as soon as I get the free gift cards from my points.


What's wrong with MBNA. The only problem I have ever had with them is that my card keeps getting denied even though i am no where near my credit limit, but i thought it was just me.