Originally posted by: Winchester
Some packages open during the "handling" process. I used to work at UPS unloading trailers, boxes are stepped on, tossed, thrown, etc as fast as one can possibly work. Ive seen Dell servers dropped and thrown as well as LCDs stepped on.
Dude, I don't know what hub or center you worked but if ANYONE was throwing and steping on packages in my hub I would fire them straight out. (well, being an engineer I can't actually fire them but I do know and have an understanding with all the managers). I have yelled at more than one loader, unloader, pre-loader, etc... who was throwing around packages. Dropping or tossing a small-box or envelope is one thing, but large, heavy boxes better not be treated that way.
As for opening the package, we do that for a number of reasons. If the box is damages before it gets to the hub, Hazmat inspections, bad label, etc... but usually the box is reassembled or if torn, we replace it. We have stacks of every size box imaginable that we use for "rewrapping".
I have never received a beat up package from UPS or FedEx so I guess I have been lucky, at least he delivered it to the right house (long story...)
-spike