Weird modem problem...

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leapingfrog0

Senior member
Aug 25, 2001
227
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I just installed a 56k modem into another computer and I'm having a weird problem with it. I can connect to the internet fine the first time, but after I disconnect and want to connect again later it says "Cannot find modem. Connection to modem failed, check that it is installed properly." something sorta like that, so I restart, try to connect again and it works fine.

Here is some info:
3Com USR FaxModem 56k v.90
PCI Winmodem w/Voice (Model #: 3594A)
Windows 95 on that computer - I know it's old, but it's all it can handle

I'm clueless... any ideas?

EDIT: What's also weird is that when I first installed the modem I could reconnect as many times as I wanted with no problems, but then when I rebooted the machine and tried to connect more than once it wouldn't work.
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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0
What is your ISP?

Those Winmodems are known to have problems. Especially in a slower computer.

Try uninstalling all drivers for it, remove the card, download latest drivers for the modem (on another comp) install the card and install the latest downloaded drivers.
 
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leapingfrog0

Senior member
Aug 25, 2001
227
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0
Some local ISP in town here - http://www.frontiernet.net/

I've tried that too.. I installed the latest drivers already off of usr.com, changed PCI slots, uinstalled, reinstalled.. or are you saying I should try it in another computer?
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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Well, I would try it on a very similar computer. If you try it on a different computer and it works, it shows that the modem will not cooperate with the computer you're trying to use it with. If you get the same problem, then you know it's the modem.
 
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leapingfrog0

Senior member
Aug 25, 2001
227
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Okay, I'll see what I can do.... what if it's the computer, then what? I'm guessing that it is.

I'm also getting a few BSOD's in some VXD file.. frusterating.
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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do you now the name of the vxd file? It could be related to the modem problem, it's hard to tell sometimes.

If you have the time/leisure; when you have a VXD problem in Win95 you should probably do a clean install...

If it is the computer, then do a clean install and see if it works... make sure you backup anything important first.
 
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leapingfrog0

Senior member
Aug 25, 2001
227
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Yeah, I'm thinking about that too, but I had just formatted it a week ago and it's only been touched once since then, but I had A LOT of problems with the modem install (getting the software to run correctly with the modem and so), so some havoc from that might have messed something else up. I had installed a bunch of different versions of the driver until I finally got it working.

I think I'll try that tomorrow, then if there is not much else I can do.
 
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leapingfrog0

Senior member
Aug 25, 2001
227
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Well, I just formatted and did everything over and IT STILL DOESN'T WORK! :( I still get the same 'ole problem.. grrah.

I haven't tried it into another computer yet, but I will probably a little later.

Any ideas?
 
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leapingfrog0

Senior member
Aug 25, 2001
227
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No, it will say "Dialing..." wait a few seconds and then say cannot find the modem, make sure it is installed correctly, blah blah.

It never freezes though..
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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0
Seems to have to do something with modem (obvisously) by the name of the vxd... so there's some problem with the modem and the rest of your hardware... It COULD be as simple as your ram. What's the system specs?
 
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leapingfrog0

Senior member
Aug 25, 2001
227
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0
AMD K7 - 75Mhz
1.18 GB Hard Disk
64 MB of RAM
Trident 9440 Linear Accelerated PCI Video Card
ESS ES1868 Sound Card
Some mobo with an intel chipset
24x CD-ROM
Floppy Disk Drive

Hmm, I don't know what else you'd need to know..

I'm totally confused and frusterated. It's all I've been trying to fix for the last day.
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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75mhz? I hope you mean 750mhz.

I know that winmodem is the cheapest one around... but try getting an Aopen, I've worked with a couple of those and I havent had a single problem with them.

Like I stated before, I've worked with Winmodems and only had problems with them.
 
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leapingfrog0

Senior member
Aug 25, 2001
227
0
0
Hmm, no.. I meant 75Mhz..

Heh, yeah.. I don't know if I want to do that. Someone in town gave me this computer to fix up and it looks I'm not doing a very good job... they wanted it cheap. *sigh*
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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It is 75mhz? Ok well there's the problem. Winmodem's do not work with anything lower than a Pentium 233mhz, and 75mhz athlon is a lot slower....
 
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Medea

Golden Member
Dec 5, 2000
1,606
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<I'm also getting a few BSOD's in some VXD file>

What's the .vxd file? A vxd file is a driver - "virtual device driver" to be precise, and it's the component that communicates directly between an application and a hardware device. Once you determine what vxd file is acting up, you may be able to trace it back to pinpoint your problem.
 
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GregANDTCH

Golden Member
Dec 10, 2000
1,370
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<< Winmodem's do not work with anything lower than a Pentium 233mhz >>


Actually it depends on the modem.
I think a USR Winmodem will work on a 486dx2/66.
I've run a USR 56K Winmodem ISA in a P100 and it ran fine.
I've seen other brands that have to have MMX extensions and at least
a 166mhz pentium class processor.
Sounds like some registry trash which can be hard to fix.
Maybe an ISA modem would be a better choice.
A hardwire ISA would probably be perfect.



<< Well, I just formatted and did everything over and IT STILL DOESN'T WORK! >>


Well that would rule out the reg. trash.
 
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MacaroneePenguin

Senior member
May 12, 2001
321
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I agree, a hardware ISA modem should work...

Sorry, I should have elaborate that "PCI" winmodems don't work well with slower systems...
 
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mee987

Senior member
Jan 23, 2002
773
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0
try to go to usr/3com's website and pull up some info on the modem.... you should be able to find a minimum req. list

btw, if its an AMD @ 75mhz, isnt it a K5?
 
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