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VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

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Geez! Sunrocket "hijacked" my port 80 again!!

This is a endless war... I have to login as superuser and get it back again... Why can't they keep whatever my settings are, upgrade it and restore my settings back?

Really sucks.
 
Originally posted by: fatman
Geez! Sunrocket "hijacked" my port 80 again!!

This is a endless war... I have to login as superuser and get it back again... Why can't they keep whatever my settings are, upgrade it and restore my settings back?

Really sucks.
Click to expand...

I didn't realize this b4 I got rid off SR but it looks like now you can set a port forward for port 80. I remember from earlier days gizmo did not permit forward on 80.
 
Originally posted by: bulletpr00f
Originally posted by: fatman
Geez! Sunrocket "hijacked" my port 80 again!!

This is a endless war... I have to login as superuser and get it back again... Why can't they keep whatever my settings are, upgrade it and restore my settings back?

Really sucks.
Click to expand...

I didn't realize this b4 I got rid off SR but it looks like now you can set a port forward for port 80. I remember from earlier days gizmo did not permit forward on 80.
Click to expand...


of course you can forward any port if they are available, sunrocket reserved some ports which you can't forward them. they added port 80 into their reserved port list by default since version 4.54 (I don't have any problem to use port 80 before 4.54), here is the screen shot, I have to login as admin user to disable port 80 as their HTTP Admin Access, here is another screen shot. After I disable that option, check back their reserved ports list, port 80 is disappeared.

That's what I mean "endless war"... whenever they upgrade the firmware (mine is 4.57 already), port 80 jump back to their reserved ports list, so I have to turn if off again... Another solution is to turn off the "Enable Automatic Configuration" option, but that will be my last option to consider it.
 
fatman-

Sorry, but that makes no sense. When you make changes to your configuration as a superuser, why in the world would TURNING OFF "Enable Automatic Configuration" be your last option? That is the very first thing I did when I changed settings because otherwise my changes would be lost as soon as an update is pushed. So, rule of thumb: If you go in to make changes and you are happy with the result, take the checkmark off "Enable Automatic Configuration." Why that would be a "last option" and not a "first thing to do" needs some explaining.
 
Originally posted by: fatman
Originally posted by: bulletpr00f
Originally posted by: fatman
Geez! Sunrocket "hijacked" my port 80 again!!

This is a endless war... I have to login as superuser and get it back again... Why can't they keep whatever my settings are, upgrade it and restore my settings back?

Really sucks.
Click to expand...

I didn't realize this b4 I got rid off SR but it looks like now you can set a port forward for port 80. I remember from earlier days gizmo did not permit forward on 80.
Click to expand...


of course you can forward any port if they are available, sunrocket reserved some ports which you can't forward them. they added port 80 into their reserved port list by default since version 4.54 (I don't have any problem to use port 80 before 4.54), here is the screen shot, I have to login as admin user to disable port 80 as their HTTP Admin Access, here is another screen shot. After I disable that option, check back their reserved ports list, port 80 is disappeared.

That's what I mean "endless war"... whenever they upgrade the firmware (mine is 4.57 already), port 80 jump back to their reserved ports list, so I have to turn if off again... Another solution is to turn off the "Enable Automatic Configuration" option, but that will be my last option to consider it.
Click to expand...

On the WAN page it is saying "The following ports have been reserved by the CPE, and may not be forwarded to the LAN
68, 16384-16403, 5060 ". Previously port 80 was also on this list of ports. This means you can even stick the gizmo in between the cable modem and the router and forward the port 80 .. no more non-sense port conflict ... Has anyone done it?

EDIT: Nevermind .. 🙂
 
Originally posted by: georgepa
fatman-

Sorry, but that makes no sense. When you make changes to your configuration as a superuser, why in the world would TURNING OFF "Enable Automatic Configuration" be your last option? That is the very first thing I did when I changed settings because otherwise my changes would be lost as soon as an update is pushed. So, rule of thumb: If you go in to make changes and you are happy with the result, take the checkmark off "Enable Automatic Configuration." Why that would be a "last option" and not a "first thing to do" needs some explaining.
Click to expand...

George, he might've been thinking that he would miss out on the new 2nd line config whenever they push it, or maybe some other feature that SR might add in future. It seems easy enough to me to leave it off, then turn it back on if there's something new that you want to have d/l'd to your gizmo. Or you could just PM someone else for the info if they've already gotten it, then go in and config it yourself.
 
GTan-

Sure, that is understandable. I am waiting for announced changes myself. Of course, those would be discussed as soon as they are added, so one would know when it is time to look for the update. Still, since he used superuser access to make some changes it is imperative to turn autoupdate off or those changes all go by the wayside as soon as an update is performed. It would be illogical for me to complain about losing changes I made using the superuser pw if I left "autoupdate" turned on.
 
This may be good competition for my favorite VOIP backup Stanaphone:


Callpacket Website

Free Phone Number

Free Incoming Calls

Free 3-Way Calling

Free Call Transfer

Free On Net Calls

Free VoiceMail

Free Virtual Calling Card

Free 100 USA Minutes Monthly

Free CallPacket SoftPhone

Works with many IP phones and BYOD devices



I use this as an additional backup to Sunrocket. It has an array of free phone numbers (all on the west coast, including California) to choose from, incoming to those is always free. They give away 100 minutes free per month to any phone in the US. Of course, in-network calls (to others using CallPacket) are always free. They have a virtual calling card one can use from anywhere (even cell phones) to other users who have CallPacket set up at their location.


The "free" part is a special October promotion. I got in with a few phone numbers along the west coast (got an LA phone number, also a SF phone number and a San Diego phone number) because they may start charging for these before too long. Also, the 100 minutes to any phone is probably just for a very short time. They can't afford to give that away for free indefinitely, obviously.
 
SR needs to change their marketting spiel of replacing analog lines. Check this comment from a user who also took SR serious in their commitment to replace analog lines. Again and again there are many people out there having the similar problems :
"After 3 months with Sunrocket, we are ready to go back to Verizon. As an IT tech person who does support, it is amazing the lines I get from their tech support. They are reading from scripts and not listening/reading the issues. We live in an area with cells don't work. After a couple of emergency issues with work and not being able to get calls, we are going back to Verizon. Fortunately, Verizon is doing FIOS in our area which will also get us away from Comcast who also has it's technical issues.
Paying for Verizon is much more cost effective then loosing sales that my husband has over the last few months. I have been totally disappointed in Sunrockets tech support. I have to wait for the senior tech's to call before any solution is done and that is usually days not minutes. Yes, you get what you pay for and think about is it worth it!"
One snaky lawyer will sue these guys soon but I wonder when and how it will happen.
 
Originally posted by: bulletpr00f...will also get us away from Comcast who also has it's technical issues."
Click to expand...

I find it interesting that someone blames SR for so much when they admit they are having problems with Comcast. 😕

 
Originally posted by: georgepa
tygger-

If you type this code into the promotion window WBFOGQ you get the service for $19.99 per month, free shipping, no taxes and the two phones.
Click to expand...


Damn... I signed up month to month right before you post! Oh well, I'm going to test it out for a month and if all is good, I'll sign up for a year.

I used the code that was pre-filled in the box when I clicked on the bird. It was something like GOOcuee, $25/mth and free phones.

Thx though...
 
Do you hear verizon complaining about AT&T's nation backbone being down? No .. comcast, DSL .. it does not matter .. bottom line the phone is useless when these problems occur. Whether it is caused by comcast, gizmo upgrade, SR is irrelevant.
 
I disagree. The cause of the problem is completely relevant. Look how Verizon usually blames people's house phone wiring when a customer has a problem with their service.

Sounds like you want to blame SR for a Comcast problem? That doesn't make too much sense.

Oh well...

Originally posted by: bulletpr00f
Do you hear verizon complaining about AT&T's nation backbone being down? No .. comcast, DSL .. it does not matter .. bottom line the phone is useless when these problems occur. Whether it is caused by comcast, gizmo upgrade, SR is irrelevant.
Click to expand...

 
Originally posted by: georgepa
fatman-

Sorry, but that makes no sense. When you make changes to your configuration as a superuser, why in the world would TURNING OFF "Enable Automatic Configuration" be your last option? That is the very first thing I did when I changed settings because otherwise my changes would be lost as soon as an update is pushed. So, rule of thumb: If you go in to make changes and you are happy with the result, take the checkmark off "Enable Automatic Configuration." Why that would be a "last option" and not a "first thing to do" needs some explaining.
Click to expand...


Like I said, "Enable Automatic Configuration" doesn't mean SR has to overwrite previous settings, current way is a lazy way to do it. you can accept your changes will be lost when an update is pushed, but I don't agree, that's our difference.

Second, I don't want to keep an eye on what new feature SR improved and update it myself, this kind of work should be taken care by SR, not end user.

3rd, I am always not happy with current result, there are too many feature in SR's to do list, why should I be happy with current result? 🙂

4th, prevent user from using port 80 is biggest wrong decision made by SR, IMO.

last one. I think there are many things SR need to improve, user's complain will push SR become better, don't just presuade everyone that everything SR is doing is good.

Won't you happy if SR fix my complain?
 
Originally posted by: fatman
last one. I think there are many things SR need to improve, user's complain will push SR become better,...
Click to expand...
I'll bet we all share approximately the same "wish list".
😀😀😀

 
Originally posted by: RideFree
Originally posted by: fatman
last one. I think there are many things SR need to improve, user's complain will push SR become better,...
Click to expand...
I'll bet we all share approximately the same "wish list".
😀😀😀
Click to expand...

do you have this in your "wish list"? 🙂

"SunRocket is FREE!"

I do... 🙂
 
Does not seem like a very good business model. But while we are wishing, I might as well throw XP & M$Office into the mix.

My ACAD version of RedHat Enterprise was only $50...not too shabby.
 
Originally posted by: georgepa
GTan-

Sure, that is understandable. I am waiting for announced changes myself. Of course, those would be discussed as soon as they are added, so one would know when it is time to look for the update. Still, since he used superuser access to make some changes it is imperative to turn autoupdate off or those changes all go by the wayside as soon as an update is performed. It would be illogical for me to complain about losing changes I made using the superuser pw if I left "autoupdate" turned on.
Click to expand...

"illogical" ?

I think should be "il-SunRocket's-logical", although I don't think their logic is right but you do. We are at different level to see things.

Don't want to accept SR's logic doesn't mean to be illogical.
 
Huh? If I use SUPERUSER (hacked) access, which by definition is not the access Sunrocket wants to give its users and make changes to the portions of my setup that are not available in the NORMAL setup I would not complain if a firmware upgrade wiped those changes out and I would have to go in and redo those changes again. I would perhaps blame myself for having forgotten to turn "Autoconfiguration" off.

There is lots to complain about, but it is going a bit too far when changes to hacked settings are now being thrown into the mix. I appreciate knowledge about the access and I am enjoying the spoils that come with the hacked access, but I know fully well that they can turn that access off with a firmware upgrade, so turning off Autoconfiguration is the only logical step to preserve that access.

If you say that you SHOULD not have to turn Autoconfiguration off, yet still all your SUPERUSER hacks should remain during a firmware update it lacks logic on any level.
 
In order to get the one I shouldn't lose (port 80), I should sacrifice the one I should get (auto upgrade)? What kind of logic it is?

if SR don't mess with prot 80, I probably won't use haced access to do anything, once I think the way they are doing in the firmware is not right, I still can't blame it?

Glad that you admit that "There is lots of complain about" about SunRocket, welcome on board.

let me repeat again, "Enable Automatic Configuration" doesn't mean SR has to overwrite previous settings, current way is a lazy way to do it. you can accept your changes will be lost when an update is pushed, but I don't agree, that's our difference
 
Originally posted by: Ensign
I disagree. The cause of the problem is completely relevant. Look how Verizon usually blames people's house phone wiring when a customer has a problem with their service.

Sounds like you want to blame SR for a Comcast problem? That doesn't make too much sense.

Oh well...

Originally posted by: bulletpr00f
Do you hear verizon complaining about AT&T's nation backbone being down? No .. comcast, DSL .. it does not matter .. bottom line the phone is useless when these problems occur. Whether it is caused by comcast, gizmo upgrade, SR is irrelevant.
Click to expand...
Click to expand...

If you think from the customer perspective , it does not matter whether it is SR, comcast, marsians, bush, saddam or whatever the reason may be. If my phone is down, it is down. I bet my $5 on the fact that, if the comcast servers go down for 15 days, SR will loose ton of customers. What happened to it is a comcast problem? The entire chain affects the delivery, saying "I only worry about my little world and do not care about the rest" can not be addressed in anyway other than ignorance.
 
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