Maybe those inclined to disagree with others can do so in a way that is less personal attack and more "Just make your point, let others make their point. EVEN if one disagrees with it." Nobody should accuse the other of being a shill, employee of SR, Vonage, out for referrals.
Why give up now, Karl? The endless merry-go-round needs another spin. 
George might be a little over the top at times but he's helped out a lot of folks using SR, when SR has dropped the ball or when they wanted some advanced help. I've learned over time in this thread that you have to be able to look past some of the stuff and not take it so literally. I also think his enthusiasm has been tempered a bit by the downtime, CS probs, and other issues. Regardless, the service itself is still a great deal if you're willing to put up with some aggravation on occasion. It's just not for everyone, as we can all see.
George might be a little over the top at times but he's helped out a lot of folks using SR, when SR has dropped the ball or when they wanted some advanced help. I've learned over time in this thread that you have to be able to look past some of the stuff and not take it so literally. I also think his enthusiasm has been tempered a bit by the downtime, CS probs, and other issues. Regardless, the service itself is still a great deal if you're willing to put up with some aggravation on occasion. It's just not for everyone, as we can all see.
Hey, not over the top, just realistic.
It really HAS worked well for myself and my entire family. The wife thinks me a genius. The one time where it could have ended up disastrous (all-day outage) she took the infant to her Mother for an all-day visit. What can I say, I am just a lucky guy.
Anyway, since this is the "Hot Deals" discussion, those with the need to make international calls will be glad to find out about these additions I just discovered on Sunrocket's website:
SR adds Puerto Rico to the unlimited calling area and adds so-called Sunspots
SR's website
Just went on SR's website and found a few changes to international rates. US, Canada and Puerto Rico are now the areas included in the unlimited calling area. So, they added Puerto Rico into the unlimited call area.
In addition SR added Sunspots, countries that used to be at decent rates but have now come down drastically, all to 3 cts. per minute. For instance, Greece went from 7 cents per minute to 3 cents.
The countries that are all now at 3 cents per minute:
Argentina Australia Austria
Belgium Chile China
Czech Republic Denmark France
Germany Greece Ireland
Israel Italy Japan
Luxembourg Malaysia Netherlands
New Zealand Norway Poland
Portugal Singapore South Korea
Spain Sweden Switzerland
Taiwan United Kingdom Vatican City
The cities now at 3 cts. per minute:
Caracas Guadalajara Helsinki
Hong Kong Lima Mexico City
Monterrey Moscow Rio de Janeiro
St. Petersburg Sao Paulo
A friend of mine with SR will be making cartwheels (she is from Puerto Rico.) I will personally benefit with calls to Greece and Australia with lower rates.
It really HAS worked well for myself and my entire family. The wife thinks me a genius. The one time where it could have ended up disastrous (all-day outage) she took the infant to her Mother for an all-day visit. What can I say, I am just a lucky guy.
Anyway, since this is the "Hot Deals" discussion, those with the need to make international calls will be glad to find out about these additions I just discovered on Sunrocket's website:
SR adds Puerto Rico to the unlimited calling area and adds so-called Sunspots
SR's website
Just went on SR's website and found a few changes to international rates. US, Canada and Puerto Rico are now the areas included in the unlimited calling area. So, they added Puerto Rico into the unlimited call area.
In addition SR added Sunspots, countries that used to be at decent rates but have now come down drastically, all to 3 cts. per minute. For instance, Greece went from 7 cents per minute to 3 cents.
The countries that are all now at 3 cents per minute:
Argentina Australia Austria
Belgium Chile China
Czech Republic Denmark France
Germany Greece Ireland
Israel Italy Japan
Luxembourg Malaysia Netherlands
New Zealand Norway Poland
Portugal Singapore South Korea
Spain Sweden Switzerland
Taiwan United Kingdom Vatican City
The cities now at 3 cts. per minute:
Caracas Guadalajara Helsinki
Hong Kong Lima Mexico City
Monterrey Moscow Rio de Janeiro
St. Petersburg Sao Paulo
A friend of mine with SR will be making cartwheels (she is from Puerto Rico.) I will personally benefit with calls to Greece and Australia with lower rates.
Ha! My SIP version now is 4.54. I am sure I had 4.57 several weeks ago, now SR just roll it back to 4.54. New version must have some big bugs... At least I noticed my caller ID's name were missing for a while then got it back, must be 4.54 got it back.
At least I noticed my caller ID's name were missing for a while then got it back, must be 4.54 got it back. In my honest opinion I think this whole thread has gotten way too personal. I had a bad experience with SunRocket and while I'm not happy with them it doesn't mean I should have any ill will toward those in this thread who are happy with the service. Don't get me wrong, I'll be the first to say, "be wary", before going with SunRocket as your primary phone service. I would steer anyone to POTS or Vonage at this point. That said, I don't think George is a shill for SunRocket. He's gone *way* out of his way to be helpful to those having problems with their service.
In the end this is the "Hot Deals" forum. I paid $200 for a year of SunRocket. I didn't like the phones so I sold them for $30 on Ebay. So now I'm at $170 for 12 months. Now we're down to just under $15/month for their service. Considering they have a great refund policy it cost me nothing more than my time to try out the service and were it not for me being a slacker I would've tested it a long time ago. So is that a good deal as advertised? Of course!
The problem is it doesn't always work as advertised and in some cases doesn't work at all. Even most supporters will acknowledge the service isn't reliable enough to be a POTS replacement. That's where I have the problem. SunRocket doesn't sell themselves as a toy or backup. They are pushing themselves as, "building a better phone company", and they aren't delivering. I want a provider I can depend upon and my experience with SunRocket was absolutely horrible.
All that said, it isn't going to cost you anything more than time to give it a try and see how it works for you and if it doesn't be happy there's people in this forum willing to help out for free!
"Why give up now, Karl? The endless merry-go-round needs another spin?"
LOL ! Good one You made me smile this morning.
No, the tread is pleanty dizzy enough without another go-round. And I think I've said my piece. I've attempted to make two points in the context of "now that we have SR service, is it a hot deal?" I'm content to leave it at that.
1. SR Service has been pretty bad for a lot of folks. I back up this claim by making reference to just about the only statisical data we have on customer satisfaction, dslreports. My intent is to cast considerable doubt on the claim that there are only a couple of vocal complainers that have had issues. For the multitude of us technically adept folks that aren't experiencing flawless servce, this claim is insulting.
2. I hope that people looking to actually use VOIP (beyond getting some freebies and dumping the service) read beyond the advertisement-speak and make an informed purchase. By informed, I mean reading beyond the prolific SR proponents to more balanced opinions. Once you have the service, how does it work? Again, I recommend reading what 100+ people say, not just one or two posters (or me ! ).
In my posts, I've attempted to be give a reasonable SR assessment based on my experience with SR reliability and tech support, which, frankly, hasn't been all that good. I've also based my opinion on what my particular VOIP needs are, which may not be what someone else needs. That's cool; that's why there are lots of plans out there. As such, I've concluded that SR service is an okay deal. Not hot. Not OMGZOR it sucks. Just okay.
LOL ! Good one You made me smile this morning.No, the tread is pleanty dizzy enough without another go-round. And I think I've said my piece. I've attempted to make two points in the context of "now that we have SR service, is it a hot deal?" I'm content to leave it at that.
1. SR Service has been pretty bad for a lot of folks. I back up this claim by making reference to just about the only statisical data we have on customer satisfaction, dslreports. My intent is to cast considerable doubt on the claim that there are only a couple of vocal complainers that have had issues. For the multitude of us technically adept folks that aren't experiencing flawless servce, this claim is insulting.
2. I hope that people looking to actually use VOIP (beyond getting some freebies and dumping the service) read beyond the advertisement-speak and make an informed purchase. By informed, I mean reading beyond the prolific SR proponents to more balanced opinions. Once you have the service, how does it work? Again, I recommend reading what 100+ people say, not just one or two posters (or me
! ).In my posts, I've attempted to be give a reasonable SR assessment based on my experience with SR reliability and tech support, which, frankly, hasn't been all that good. I've also based my opinion on what my particular VOIP needs are, which may not be what someone else needs. That's cool; that's why there are lots of plans out there. As such, I've concluded that SR service is an okay deal. Not hot. Not OMGZOR it sucks. Just okay.
Well, I have to admit that I didn't really give it my all. What can I say, I had a limited time over there and wanted to be out of the hotel not IN it on the phone.
Regardless, I still have faith it would work.
Robor-
Absolutely.
There were a few problems, sure, where before that there was a phase of I believe almost 3 months of not a single outage, not even for a minute. The problem was related to the fact that Sunrocket got rid of their hardware company and installed new border session controllers and servers across the board, which must have been a challenge for a "live" service with people on the phone at all times of the day and night.
Some folks have hardware-related issues not related to the actual national service and it was definitely inexcusable for Sunrocket not to do anything in their power to get it straightened out for some of the customers, like yourself. Now they have changed their customer service and tech support dramatically. Since Monday you can reach Level 3 tech support right away (no waiting for callback) and their Level 1 customer service is not with CallTech anymore but an outfit in the Phillipines. I have had to call them on Tuesday and found them knowledgeable and well trained. Too late for you, but the changes are probably helpful in the future if someone has any problems or issues.
Absolutely.
There were a few problems, sure, where before that there was a phase of I believe almost 3 months of not a single outage, not even for a minute. The problem was related to the fact that Sunrocket got rid of their hardware company and installed new border session controllers and servers across the board, which must have been a challenge for a "live" service with people on the phone at all times of the day and night.
Some folks have hardware-related issues not related to the actual national service and it was definitely inexcusable for Sunrocket not to do anything in their power to get it straightened out for some of the customers, like yourself. Now they have changed their customer service and tech support dramatically. Since Monday you can reach Level 3 tech support right away (no waiting for callback) and their Level 1 customer service is not with CallTech anymore but an outfit in the Phillipines. I have had to call them on Tuesday and found them knowledgeable and well trained. Too late for you, but the changes are probably helpful in the future if someone has any problems or issues.
It is misleading to point to dslreports and claim that there are 100+ informed folks who are not happy with the service. That is indeed absolutely untrue, as was pointed out earlier by ttown. Most of the reviews are in the "Smooth ride" category. There are more than 100+ positive reviews of SR on dslreports, and new positive ones are added daily. It is also misleading and, frankly, another round of bashing, to claim that there are one or two prolific posters with "wrong" opinions and others have a more "balanced" view, which is the right one. Everybody is entitled to their personal opinion and experience. There is no right or wrong opinion. Just differing opinion. Have there been problems? Sure. But to claim that they are substantial to most is misleading, or, an unbalanced opinion.
Is SR a hot deal? IN MY OPINION it is for the vast majority of folks. For everyone? Of course not. Mileage varies.
It may not be for someone living at home by himself with barely the need to make any calls from the home phone at all. Why not just forget about home phone and go strictly with cell only? Many do. They would not dream of getting any kind of home phone at all, they don't need it.
Or, perhaps, someone needs it on rare occasions, wants a home phone for the convenience of having an incoming line but barely makes any outgoing calls themselves. They could be better off with 200 LD minute plan for $10 or something along those lines.
Business? VOIP is not ready for it in any shape or form. Every VOIP has had an outage once in a while, plus it is dependent on "always on" internet, electricity always being on, equipment never failing. One lost order because your phone is not working cancels out all the savings.
It is a RED HOT DEAL for anyone with international calling needs, IMO. The current promotion brings service cost down to $5.25 per month for all it offers if you use the $3 call allowance plus the $100/yr. promotional minutes. Plus, rates are outstanding, now even more than before, with 3 cts. per minute rates to many countries that most other VOIPs charge double or triple for.
It is a HOT DEAL for those with fairly regular, extensive calling patterns. Families with teens or pre-teens, couples with an active, daily need for home phone. Any calling patterns over 1000 minutes per month makes this a great deal and allows savings not just over POTS but substantial savings over other VOIP providers such as Vonage as well.
So, mileage varies. The deal is a HOT DEAL for many, but obviously not all. Nobody ever claimed that this would constitute a hot deal for everyone, just for many, possibly most living and family situtations.
Is SR a hot deal? IN MY OPINION it is for the vast majority of folks. For everyone? Of course not. Mileage varies.
It may not be for someone living at home by himself with barely the need to make any calls from the home phone at all. Why not just forget about home phone and go strictly with cell only? Many do. They would not dream of getting any kind of home phone at all, they don't need it.
Or, perhaps, someone needs it on rare occasions, wants a home phone for the convenience of having an incoming line but barely makes any outgoing calls themselves. They could be better off with 200 LD minute plan for $10 or something along those lines.
Business? VOIP is not ready for it in any shape or form. Every VOIP has had an outage once in a while, plus it is dependent on "always on" internet, electricity always being on, equipment never failing. One lost order because your phone is not working cancels out all the savings.
It is a RED HOT DEAL for anyone with international calling needs, IMO. The current promotion brings service cost down to $5.25 per month for all it offers if you use the $3 call allowance plus the $100/yr. promotional minutes. Plus, rates are outstanding, now even more than before, with 3 cts. per minute rates to many countries that most other VOIPs charge double or triple for.
It is a HOT DEAL for those with fairly regular, extensive calling patterns. Families with teens or pre-teens, couples with an active, daily need for home phone. Any calling patterns over 1000 minutes per month makes this a great deal and allows savings not just over POTS but substantial savings over other VOIP providers such as Vonage as well.
So, mileage varies. The deal is a HOT DEAL for many, but obviously not all. Nobody ever claimed that this would constitute a hot deal for everyone, just for many, possibly most living and family situtations.
"...to point to dslreports and claim that there are 100+ informed folks who are not happy with the service..."
/rolls eyes
I suppose that's directed at me. My post clearly does not say this at all.
I make the point that there are many folks that aren't happy with SR service. I point to dslreports to justify this, but absolutely nowhere make the claim that all 100+ reviews are bad. Good grief.
I have recommended going to dslreports to read reviews to see what people are saying. There are good reviews, there are bad reviews, there are middle of the road reviews.
I recommend being an informed consumer. I recommend not listening to hype or trolls.
I have also suggested that this thread be rid of adverstiment-speak and trolls alike.
/rolls eyes
I suppose that's directed at me. My post clearly does not say this at all.
I make the point that there are many folks that aren't happy with SR service. I point to dslreports to justify this, but absolutely nowhere make the claim that all 100+ reviews are bad. Good grief.
I have recommended going to dslreports to read reviews to see what people are saying. There are good reviews, there are bad reviews, there are middle of the road reviews.
I recommend being an informed consumer. I recommend not listening to hype or trolls.
I have also suggested that this thread be rid of adverstiment-speak and trolls alike.
Psst, can we go back to talking about the service now?
I'm pumped about the new international rates. Moscow's on the list!
Anyone know how the international calling works that it's so much cheaper on VOIP? Like, why do I recall POTS international calls costing dollars/minute not 5 years ago? Has the technology overall changed, or does VOIP have a distinct advantage in this service?
I'm pumped about the new international rates. Moscow's on the list!
Anyone know how the international calling works that it's so much cheaper on VOIP? Like, why do I recall POTS international calls costing dollars/minute not 5 years ago? Has the technology overall changed, or does VOIP have a distinct advantage in this service?
Hoping troll-speech ceases to exist in this thread. This thread had great exchanges from posters on all sides of the spectrum until a couple of posters barged on the scene here just recently.
Astrofan-
3cts. a minute to countries that heretofore were 8 or 9 cents is outstanding. I call Greece every weekend. Now at rates 40% of what they were just yesterday. Astonishing. VOIPs have an advantage over POTS for int'l call routing. They partner with companies that use the web to transmit voice packets. In the destination country those packets are converted back to speech and then sent to regular landline phones. The rates are lower. Of course, SR's int'l rates are lower than those of other VOIP providers, but even Vonage and Packet 8 have rates much lower than POTS because VOIPs didn't have to build a line infrastructure around the globe.
Astrofan-
3cts. a minute to countries that heretofore were 8 or 9 cents is outstanding. I call Greece every weekend. Now at rates 40% of what they were just yesterday. Astonishing. VOIPs have an advantage over POTS for int'l call routing. They partner with companies that use the web to transmit voice packets. In the destination country those packets are converted back to speech and then sent to regular landline phones. The rates are lower. Of course, SR's int'l rates are lower than those of other VOIP providers, but even Vonage and Packet 8 have rates much lower than POTS because VOIPs didn't have to build a line infrastructure around the globe.
Also, VOIP providers are faster and more motivated to out-sell the telcos. If SBC, with its gigantic leveraging power, approached a phone service provider in India for carriage agreements, do you think they wouldn't be able to get a decent deal? They just haven't been motivated to do it, and have been content to keep charging astronomical rates. VOIP providers, on the other hand, are almost matching phonecard rates for most countries, which gives VOIP an incredible added value.
The next gigantic step forward for VOIP will be cracking the market in India. There are *so* many Indians who are outside the country and extremely tech-aware and literate in current technologies. A lot of them (including me) are using VOIP anyway. Offering free calling to India, even for say, $40 or $50 a month, would be huge, and would grab them a tremendous share of the market. And that's not even thinking about all the companies that've outsourced to India, and would love to be able to keep in touch this easily...
Incidentally, I disagree with Georgepa on this one...I found their Philipino call center disastrously uninformed. I also had a lot of trouble having my call escalated to a higher tier of support yesterday, and was told several times that they couldn't do it, before a supervisor "approved" and suddenly they said that they could.
-Dave.
The next gigantic step forward for VOIP will be cracking the market in India. There are *so* many Indians who are outside the country and extremely tech-aware and literate in current technologies. A lot of them (including me) are using VOIP anyway. Offering free calling to India, even for say, $40 or $50 a month, would be huge, and would grab them a tremendous share of the market. And that's not even thinking about all the companies that've outsourced to India, and would love to be able to keep in touch this easily...
Incidentally, I disagree with Georgepa on this one...I found their Philipino call center disastrously uninformed. I also had a lot of trouble having my call escalated to a higher tier of support yesterday, and was told several times that they couldn't do it, before a supervisor "approved" and suddenly they said that they could.
-Dave.
Dave-
I had to call that center once so far, as stated. I have had a very good experience, which I related. The lady checked the gizmo lights with me on the phone, then said "You need a new gizmo. Let me send it overnight." The call took a total of 3 minutes (after about 8 minutes on hold.) It was done. She seemed to know what she was talking about, was professional and the gizmo was indeed received the next day. The previous situation made it almost an act of Congress to get anything done with SR's customer support. At lest you GOT to a higher-up tech person on your call, even if you had to prod. Until last week that was completely impossible. The only option was to open a ticket and wait for a callback from tech support. There was no way one could get through to them at all. So, if you can actually manage to get to higher-up techs on your call that would have to be considered a vast improvement over the mandatory "opening ticket/waiting for callback from tech" route, don't you think?
I had to call that center once so far, as stated. I have had a very good experience, which I related. The lady checked the gizmo lights with me on the phone, then said "You need a new gizmo. Let me send it overnight." The call took a total of 3 minutes (after about 8 minutes on hold.) It was done. She seemed to know what she was talking about, was professional and the gizmo was indeed received the next day. The previous situation made it almost an act of Congress to get anything done with SR's customer support. At lest you GOT to a higher-up tech person on your call, even if you had to prod. Until last week that was completely impossible. The only option was to open a ticket and wait for a callback from tech support. There was no way one could get through to them at all. So, if you can actually manage to get to higher-up techs on your call that would have to be considered a vast improvement over the mandatory "opening ticket/waiting for callback from tech" route, don't you think?
Agreed...definitely an improvement. I still resent the fact that I had to shove a BBB complaint number in their faces before they would escalate, though. And their language isn't "I'll escalate this call for you, but let's try a few things first" or even "I'll escalate this call for you, but I have to try a few things first" ...it was "we can't do that, they have to call you back" until I went nuts and then she suddenly changed her story.
On one hand, it's annoying. On the other hand, it *is* an improvement. More importantly, it's annoying only because of a transition in their policies, which they haven't had a lot of time to retrain for, so it's an annoyance that I expect to see (hopefully, anyway) vanish within a week or so, when their staff knows about the new transfer options.
Since mine magically started working today (downstream of my computer using ICS, no less) and call quality's good, I'm going to wait and see. If service continues reliably and reasonably, I'll keep it...tech support isn't much of a priority for me if it means saving a few bucks. I would have reservations recommending SR to anyone, though, without some sign that tech. support is definitely improving to acceptable levels. *No* networking newbie could have gotten my gizmo to work with their previous level of support, or lack thereof. This week, apparently things have changed for the better, so I'll withhold judgement on SR for a little while.
Incidentally, Georgepa, you have pm...
-Dave.
On one hand, it's annoying. On the other hand, it *is* an improvement. More importantly, it's annoying only because of a transition in their policies, which they haven't had a lot of time to retrain for, so it's an annoyance that I expect to see (hopefully, anyway) vanish within a week or so, when their staff knows about the new transfer options.
Since mine magically started working today (downstream of my computer using ICS, no less) and call quality's good, I'm going to wait and see. If service continues reliably and reasonably, I'll keep it...tech support isn't much of a priority for me if it means saving a few bucks. I would have reservations recommending SR to anyone, though, without some sign that tech. support is definitely improving to acceptable levels. *No* networking newbie could have gotten my gizmo to work with their previous level of support, or lack thereof. This week, apparently things have changed for the better, so I'll withhold judgement on SR for a little while.
Incidentally, Georgepa, you have pm...
-Dave.
Hulk
Diamond Member
- Oct 9, 1999
- 5,271
- 3,957
- 136
I've been using SunRocket VoIP for about two weeks now with no problems.
I made the order Sunday night and received the gizmo on Friday. Installed it between my cable modem and router and everything worked perfectly. Both incoming and outgoing calls were working from the start.
I've been on some hour plus conference calls and haven't noticed any quality problems or any other problems. Then again, normal analog phone bandwidth is like 6k or something ridiculous so the compression would have to be enormous to actually sound much worse than an analog phone normally sounds.
I'm hoping everything holds up as I'm very satisfied as it stands right now. Thanks to the hot deals forum!
I made the order Sunday night and received the gizmo on Friday. Installed it between my cable modem and router and everything worked perfectly. Both incoming and outgoing calls were working from the start.
I've been on some hour plus conference calls and haven't noticed any quality problems or any other problems. Then again, normal analog phone bandwidth is like 6k or something ridiculous so the compression would have to be enormous to actually sound much worse than an analog phone normally sounds.
I'm hoping everything holds up as I'm very satisfied as it stands right now. Thanks to the hot deals forum!
Hulk-
Voip requires about 90k bandwidth in and out. Most people have a decent download pipe (5 MB or 2 MB, so hearing the other party usually never poses a problem.) It is the upload that sometimes creates a bottleneck. For the other party to hear you crystal-clear you need to have 90k and a little more to give. Some folks have internet uploads of 384k, which is decent. Others, however, only have 256k available, and suddenly you are looking at less wiggle-room. If you have a couple of computers connected and engage in filesharing on both while making a call all of a sudden you may find yourself being told that your voice comes across broken-up or garbled. Forget the latest
"Lite" speeds at lowered rates from cable or DSL companies, unless you have a comfortable 300+ upload to make VOIP work well, IMO.
Obviously you don't have those issues, so your pipe is adequate. Glad it has worked good for you so far and you made up your own mind about trying this out rather than listen to the dire warnings of doom and despair.
Voip requires about 90k bandwidth in and out. Most people have a decent download pipe (5 MB or 2 MB, so hearing the other party usually never poses a problem.) It is the upload that sometimes creates a bottleneck. For the other party to hear you crystal-clear you need to have 90k and a little more to give. Some folks have internet uploads of 384k, which is decent. Others, however, only have 256k available, and suddenly you are looking at less wiggle-room. If you have a couple of computers connected and engage in filesharing on both while making a call all of a sudden you may find yourself being told that your voice comes across broken-up or garbled. Forget the latest
"Lite" speeds at lowered rates from cable or DSL companies, unless you have a comfortable 300+ upload to make VOIP work well, IMO.
Obviously you don't have those issues, so your pipe is adequate. Glad it has worked good for you so far and you made up your own mind about trying this out rather than listen to the dire warnings of doom and despair.
Hulk
Diamond Member
- Oct 9, 1999
- 5,271
- 3,957
- 136
astrosfan90-
Ordered on Sunday. Received unit on Friday.
georgepa-
Wow. What type of compression are they using for VoIP? 90kbps gives decent quality stereo MUSIC, much less voice. Not audiophile quality, or even anything near it but, as I said "decent" quality. Voice bandwidth is much less than music. I can record a wave file of voice only, compress it mp3 to 32kbps and it sounds great.
I am on cable internet with very solid upload/download speeds so I guess that contributes greatly to my SunRocket performance.
Ordered on Sunday. Received unit on Friday.
georgepa-
Wow. What type of compression are they using for VoIP? 90kbps gives decent quality stereo MUSIC, much less voice. Not audiophile quality, or even anything near it but, as I said "decent" quality. Voice bandwidth is much less than music. I can record a wave file of voice only, compress it mp3 to 32kbps and it sounds great.
I am on cable internet with very solid upload/download speeds so I guess that contributes greatly to my SunRocket performance.
We in Denver truly feel your pain...I mean, to have had Jerry Rice...sigh.Originally posted by: Robor
I have some good news and a confession...
I can assure all of the current and future SunRocket customers that the service and support will be nothing short of outstanding. Why? Because I signed up for Vonage. In short, I was the jinx, the cause of all the problems. I ported my Verizon number over and that's when the outages started. It's the same as the year I selected Jerry Rice in Fantasy Football and he went down in the 1st quarter of the 1st game. I'm the kiss of death. I'm sorry for all the troubles everyone.
Should I should warn the Vonage customers...?
This could be embarrasing.
I have just ported BB over to Qwurst and unless I'm wrong, they may be blocking any other VoIP but their own.
Anybody Know? (It is a mixed blessing that I have not yet pulled the plug on ComIcon0clast.)
I have just ported BB over to Qwurst and unless I'm wrong, they may be blocking any other VoIP but their own.
Anybody Know? (It is a mixed blessing that I have not yet pulled the plug on ComIcon0clast.)
Well, it depends on what year of Jerry Rice vintage we are talking here. He was awesome almost to the end, but his last 2 years were not quite as pretty.
Qwest should be fine with any VOIP. There are people that have Qwest and VOIPs, as per posts on dslreports. I am not quite getting: "I have ported BB over." Are you talking about a Bulletin Board?
Also, Anvar - TIA? Do I need a decoder ring for this one?
Qwest should be fine with any VOIP. There are people that have Qwest and VOIPs, as per posts on dslreports. I am not quite getting: "I have ported BB over." Are you talking about a Bulletin Board?
Also, Anvar - TIA? Do I need a decoder ring for this one?
BB=broadband
This is pathetic...
For two-three days, S/R worked with Qwest (however, RH Enterprise Server was flaky).
Then, two days ago S/R went down and I waited for the reports to come pounding into this thread in RE: that failure. In the meantime, no failure reports for S/R over Qwest or anything else for that matter.
Just 30 min. ago I reactivated the Comcast cable modem and now, everything is slick, including our first VoIP via S/R in two days. I've only set up dozens of Qwurst's DSL and subcontracted out to the Dept. of Land Management for hundreds of Unix installs...but apparently, IDKS!
Go figure.:disgust:
This is pathetic...
For two-three days, S/R worked with Qwest (however, RH Enterprise Server was flaky).
Then, two days ago S/R went down and I waited for the reports to come pounding into this thread in RE: that failure. In the meantime, no failure reports for S/R over Qwest or anything else for that matter.
Just 30 min. ago I reactivated the Comcast cable modem and now, everything is slick, including our first VoIP via S/R in two days. I've only set up dozens of Qwurst's DSL and subcontracted out to the Dept. of Land Management for hundreds of Unix installs...but apparently, IDKS!
Go figure.:disgust:
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