VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

[laketrout]

I haven't received any telemarketing calls yet... :keeps fingers crossed: Do you guys get many?

uurda - yeah, keep talking to them. I am sure they will help eventually since overall their customer service is better than any company I have dealt with. Good Luck.

 

[jono8]

Originally posted by: dabuddha
My service has gone down twice in the last 3 days. I've had to power cycle my gizmo repeatedly to get it to connect. For some reason, sunrocket tech support keeps telling me to reboot my pc when I call them. I asked them why would I need to reboot my pc but they can't seem to understand.

Mine's been pretty bad the last few days too. I notice the mgmt light is flashing almost all the time now, which it didn't before...

 

[imported_TekWiz]

Has anyone noticed a strange number as an outgoing call on their call log? (873) 224-2000, at like 2 AM. If I call it I get a fast busy tone. Does the Gizmo "dial home"?

 

[imported_TekWiz]

Anyone noticed that if you dial your own numbers and then FLASH and then hang up, the phone rings back to you?

Then, I saw a bunch of blank voice mails some were 30 or even 70 seconds? Wierd isn't it? It's like you are dialing your own number, the voicemail answers, and then it thinks you are using it, then when you flash, it thinks you are on another call, so when you hang up it rings back to you. But it's wierd there are these long messages afterwards.

 

[imported_TekWiz]

I'm having problems with my answering machine/s picking up when SR rings. I just had my POTS line disconnected and my answering machine is hooked up, but it won't pick up at all. It's set to 2 rings. I know that machine had some issues with picking up, and I even had to add some resistor inside to make it pick up. So I hooked up another machine (old and untested) and it won't pick up either. Is there something wierd about the SR ring frequency or voltage that might cause this?

The phones I have ring fine...

Anyone else noticed such a problem?

P.S. This is the regular ring--not distinctive that I'm trying.

 

[ttown]

Originally posted by: TekWiz
Has anyone noticed a strange number as an outgoing call on their call log? (873) 224-2000, at like 2 AM. If I call it I get a fast busy tone. Does the Gizmo "dial home"?

That number showed up on my call-log soon after I got my gizmo, back in February -- but I haven't seen it in March or April.
I have no idea what it's all about.

edit: to comment on your other comments....
The flash/blank-message/ring thing you describe is what I would expect.
You dial your number, hit flash (so it rings and rings, till voice mail picks up to record blank air) Then you "hang-up" -- but your call-waiting is still active, so it rings you to connect you back to your voice-mail, which by this time has cut you off thinking your done talking. Nothing weird about that.

I also have an external answering machine hooked up to the gizmo. No problems for me.
I've only had one call leave a message (myself) and the recorded voice quality was very bad, but I think it was a low-battery in the phone I used to call it. Will try again after the battery charges.

 

[syi123]

Originally posted by: TekWiz
I'm having problems with my answering machine/s picking up when SR rings. I just had my POTS line disconnected and my answering machine is hooked up, but it won't pick up at all. It's set to 2 rings. I know that machine had some issues with picking up, and I even had to add some resistor inside to make it pick up. So I hooked up another machine (old and untested) and it won't pick up either. Is there something wierd about the SR ring frequency or voltage that might cause this?

The phones I have ring fine...

Anyone else noticed such a problem?

P.S. This is the regular ring--not distinctive that I'm trying.

Im new at this, but it could be the voltage is too low if you have physically disconnected your POTS line to your house.

"If ringing is the issue (it typically is), the only ways to solve it are to remove phones from the circuit, reduce the total amount of wiring in the circuit (lower line resistance) or to add a ?Ring booster? type device to the line. These devices cost anywhere from $100-$300 but are a far cry from rewiring your house! You can also of course just go with multi-handset cordless phones or the like which will reduce the number of phones on the circuit without reducing the number of handsets."

http://www.jakeludington.com/ask_jake/20050206_voip_over_phone_wiring.html (all the way down, the last couple of paragraphs in the article)

 

[M00T]

Originally posted by: TekWiz
Has anyone noticed a strange number as an outgoing call on their call log? (873) 224-2000, at like 2 AM. If I call it I get a fast busy tone. Does the Gizmo "dial home"?

This is the number that calls are forwarded to voicemail with... it's not a big deal. Confirmed by SR tech support.

 

[ttown]

Originally posted by: M00T

Originally posted by: TekWiz
Has anyone noticed a strange number as an outgoing call on their call log? (873) 224-2000, at like 2 AM. If I call it I get a fast busy tone. Does the Gizmo "dial home"?

This is the number that calls are forwarded to voicemail with... it's not a big deal. Confirmed by SR tech support.

I think they were BS'ing you, or their tracking has a glitch.
If it were true, there'd be a "missed" or "incoming" call just before it in the log.

I let it slide because it was early in my signing-up, when they were doing site changes, AND experiencing the AT Effect. I'll question it if I ever see it again.

 

[laketrout]

Originally posted by: TekWiz
Has anyone noticed a strange number as an outgoing call on their call log? (873) 224-2000, at like 2 AM. If I call it I get a fast busy tone. Does the Gizmo "dial home"?

I have that call twice on April 5th and 9th. Me go figure this out.

 

[desiplaya4life]

does anyone have the code for free phones? god damn i recieved this offer in the mail w/ the coupon code but i lost it somewhere in college

 

[desiplaya4life]

so how do you get your local phone number transfered?

when i sign up online it wont let me put my number in instead its assigning me a number from their list?

 

[ECartman]

Originally posted by: jono8

Originally posted by: dabuddha
My service has gone down twice in the last 3 days. I've had to power cycle my gizmo repeatedly to get it to connect. For some reason, sunrocket tech support keeps telling me to reboot my pc when I call them. I asked them why would I need to reboot my pc but they can't seem to understand.

Mine's been pretty bad the last few days too. I notice the mgmt light is flashing almost all the time now, which it didn't before...

do you have Comcast cable internet? They've been having major problems this week nationwide.

 

[RideFree]

I'm on Comcast & have had nary a problem...

Maybe you should use Verision's level3 DNS

Verizon (Level3) Nameservers
4.2.2.1
4.2.2.2
4.2.2.3
4.2.2.4
4.2.2.5
4.2.2.6

 

[Jlensbo]

Originally posted by: desiplaya4life
so how do you get your local phone number transfered?

when i sign up online it wont let me put my number in instead its assigning me a number from their list?

Take the number from their list. You have to change l8r.

 

[Jlensbo]

Originally posted by: desiplaya4life
does anyone have the code for free phones? god damn i recieved this offer in the mail w/ the coupon code but i lost it somewhere in college

Read back a few messages. It is there...

 

[desiplaya4life]

thanks

 

[jono8]

Originally posted by: ECartman

Originally posted by: jono8

Originally posted by: dabuddha
My service has gone down twice in the last 3 days. I've had to power cycle my gizmo repeatedly to get it to connect. For some reason, sunrocket tech support keeps telling me to reboot my pc when I call them. I asked them why would I need to reboot my pc but they can't seem to understand.

Mine's been pretty bad the last few days too. I notice the mgmt light is flashing almost all the time now, which it didn't before...

do you have Comcast cable internet? They've been having major problems this week nationwide.

I have time warner in new york, and I finally was able to call them yesterday, and things seem to have gotten better (Even though all they did was run a line test and tell me there is no problem, and then schedule a tech to come next weekend).

 

[randomlinh]

Originally posted by: ECartman

Originally posted by: jono8

Originally posted by: dabuddha
My service has gone down twice in the last 3 days. I've had to power cycle my gizmo repeatedly to get it to connect. For some reason, sunrocket tech support keeps telling me to reboot my pc when I call them. I asked them why would I need to reboot my pc but they can't seem to understand.

Mine's been pretty bad the last few days too. I notice the mgmt light is flashing almost all the time now, which it didn't before...

do you have Comcast cable internet? They've been having major problems this week nationwide.

oh man, yeah. I finally got my number ported and completed... and comcast goes kabloey on me. definately not getting the throughput I had been earlier in the year.

 

[laketrout]

Heheh. I experienced that too. Had internet problems and blamed it on SunRocket just to find that Comcast has been going loopey for the past week. Me sorry SunRocket!

 

[Jlensbo]

I filled out the online request to port my phone number over to my SunRocket account on April 4. They said that they submitted it on April 12 and today, April 20, it has been successfully ported over!

Question: Do I have to contact my local phone company and tell them to discontinue my service, or will they do that automatically since SunRocket ported my number over?

 

[syi123]

Originally posted by: Jlensbo
I filled out the online request to port my phone number over to my SunRocket account on April 4. They said that they submitted it on April 12 and today, April 20, it has been successfully ported over!

Question: Do I have to contact my local phone company and tell them to discontinue my service, or will they do that automatically since SunRocket ported my number over?

From Sunrocket's website:

Please do not cancel your existing service with your current local and/or long distance carrier. SunRocket will handle cancellation of both your local and long distance accounts for you. Canceling these services yourself can result in a disruption of the transfer.

 

[mm60]

Originally posted by: Jlensbo
I filled out the online request to port my phone number over to my SunRocket account on April 4. They said that they submitted it on April 12 and today, April 20, it has been successfully ported over!

Question: Do I have to contact my local phone company and tell them to discontinue my service, or will they do that automatically since SunRocket ported my number over?

I believe that when your old carrier releases the number to SunRocket, the service is cancelled. You can try calling them to make sure that service is cancelled however (to make sure you do not receive a bill next month). In case it is not, call SunRocket and let them know.

 

[laketrout]

Originally posted by: Jlensbo
I filled out the online request to port my phone number over to my SunRocket account on April 4. They said that they submitted it on April 12 and today, April 20, it has been successfully ported over!

Question: Do I have to contact my local phone company and tell them to discontinue my service, or will they do that automatically since SunRocket ported my number over?

Congrats Jlensbo, you've been waiting for a bit now.

 

[loup garou]

Just received an email regarding sunrocket rewards...this looks great! :
SunRocket is pleased to announce RocketRewardsSM -- our new customer referral program.

Anyone you refer to SunRocket will receive a great, limited-time free phone offer, and you will qualify for RocketRewardsSM points that are redeemable for new merchandise. The more friends that sign up, the more points you receive. And, you get to choose the rewards that you like best!


Anyone you refer will receive a free Uniden Cordless Phone System with two handsets!
Every friend you refer will get the current SunRocket promotion just for indicating you sent them (by putting your SunRocket phone number in the promotion code box when they sign up.)

Make sure your friend enters your SunRocket phone number as the Promotion Code when they order. Have your friend enter one of your SunRocket phone numbers into the box labeled "Have a Promotion Code" on the home page and click "Go".

Earn 25 RocketRewardsSM points for EACH of your first 8 referrals. All referrals after the first 8 earn 10 RocketRewardsSM points each. When someone uses your phone number as their promotion code, SunRocket will send you an email letting you know that you have RocketRewardsSM points pending.



Your points become available after your friend has been a SunRocket customer for 31 days. On the 32nd day your points will be activated, and you will receive an email notice that your points are available. Login at SunRocket.com to redeem your points for hardware like Uniden phone system handsets or gift certificates from Amazon.com and Best Buy.

View your RocketRewardsSM and learn more about this program by logging into the Member area on SunRocket.com. Click on the tab labeled "Rewards".

We are proud to deliver RocketRewardsSM as a thank you to enthusiastic members eager to spread the word about SunRocket's amazing value and easy-to-use Internet phone service.

Thank you,

Joyce Dorris
Chief Marketing Officer


25 points will get you a $25 Amazon or BB GC or an additional handset. 50 will get you another 2 handset phone system. :thumbsup: Time to get some friends and family on board!