VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

Page 11 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

jono8

Senior member
Oct 16, 2001
295
0
0
you can plug your computer directly into the lan port, but other than that I'm not sure.
 

RideFree

Diamond Member
Jul 25, 2001
3,433
2
0
Just a clarification that may or may not answer some of the ???s peeps keep having.

1. I have not found a need to have the firmware flash that some have apparently required.
(I ordered this in early December and assume that I got close to the earliest shipment that came from this Sunrocket promo.)

2. My Gizmo has been hooked behind the 10/100 switch, which is hooked behind the 10/100 router, which is hooked behind the Motorola SB5100 Comcast cable modem since day one.

3. Everything is on a UPS & has been since day one.

4. For the first couple of calls, I noticed "the echo".
Having never done anything about the echo, I never noticed it beyond about day two, although I am constantly on alert for it.

5. I have not transferred my Qwest POTS over to the SunRocket, but will at some point as I am dying to give the boot to Qwest. I hope they go bankrupt - they deserve it.
I am going to look into selling some Qwest stock "short" and probably better hury before they are relagated to Penny Stock status. :D:D:D

Edited for:
6. Every SunRocket feature works flawlessly.
 

ttown

Platinum Member
Oct 27, 2003
2,412
0
0
Originally posted by: nallur
Has anyone figured out how to get to the web interface if the gizmo is behind the router?
I had the same "problem" as you.
You need to (at least temporarily) connect one of your computers to the LAN port on the gizmo. Once you do, find your default gateway ("ipconfig /all" from a command prompt) and connect to it with your web-browser (still from the LAN side). The default password is "welcome". You'll find that the gizmo is a router -- which might come in handy for a funky/"complicated" home-network setup.

MrNutz reports (above) having asked a technician how they update their firmware, and says they use port 80 (on the wan side) for the updates.
I've done a complete port-scan of the wan port and find the only responding port is 5060 (which is for SIP (VoIP)) -- so assuming it's true, port 80 is in stealth mode -- but not usable to the average Joe anyway (since it's not a web-server).

edit: I'd like to monitor the gizmo a bit more (for educational purposes) -- but can't find a stinking network hub anywhere! Never thought it would be hard to find a network hub in my lifetime. Funny thing happened yesterday.. Went to office-depot and asked if they had a network hub and the salesdude showed me the switches and told me that switches and hubs were the exact same thing. Geek trivia: they're NOT the same!
 

MrNutz

Banned
Oct 18, 2001
851
0
0
ttown, I like your idea to use a network hub to monitor the gizmo's I/O communications. I'm also interested in the communication protocols and ports that are being used by the gizmo.

Since network hubs are really useless for a home network in comparison to the cost difference of just getting a switch, finding one in retail may be tough. Office Depot's site shows a couple, but as I figured, they were both usb. Amazon's Office Depot site lists a few. The Linksys looks like your best bet for the price. I would call around too, it may be YMMV. :p

Office Depot @ Amazon: Hubs
 

SoulAssassin

Diamond Member
Feb 1, 2001
6,135
2
0
Originally posted by: RideFree
Originally posted by: SoulAssassin
Originally posted by: Ctown
Originally posted by: SoulAssassin
...I really wish that was explained up front. Is that the way it is w all VOIP? Probably wouldn't have signed up if I knew that but now that I have it I'll try to work w it. Pushing those 3 extra buttons doesn't really take that much longer but somewhere along the line there's a principle involved that we shouldn't have to use 10 digits to call around the corner.
The good news is that you can program the phones to do it for you.:D:D:D
The bad news is that this will require reading the manual.:(:(:(


RTFM and can't see how to get around it unless you're talking about setting up a speed dial for your area code and then dialing the next 7 manually (essentially 8 digit dialing). There is a place to put your area code in but the manual specifically states that if you have 10 digit dialing not to use that. I think if you try to redial a # in caller id it will only dial 7 if you enable that.

So I give up...what's the magical solution?
 

RideFree

Diamond Member
Jul 25, 2001
3,433
2
0
Originally posted by: resinboy
Same question here !
Maybe it's done online, I don't remember and am not sure that I've kept the manuals. In area 303, it is necessary to use all ten.

Somewhere there was a place to put your area code if not necessary to dial it. Maybe it was in the global part of the phonebook so that local areacodes weren't dialed.
Anyone else?

 

imported_teddy

Junior Member
Feb 16, 2005
1
0
0
Signed up for Sunrocket annual service on Feb. 7th, and received my gizmo and Uniden phones exactly one week later, on Feb. 14th. Incoming calls on both numbers were working the very next day after submitting an order - I checked it by forwarding calls to my POTS line. During sign up it indicated that service is unavailable for my current home phone number, even though SR provides phone numbers in my area code. I called them, and apparently it was because of E911 availability. They assured me that regular 911 is still gonna work, so I went ahead and signed up.

Setting up the gizmo was really easy. I plugged it BEFORE my Netgear router, only because I'm using some applications (remote administration, p2p, online gaming etc) that could generate heavy upload traffic from time to time, and would like to be able to utilize gizmo's QoS. I read on this forum, and on dslreports forum about decrease in download speed some people experienced when Gizmo is plugged in in front of the router, but apparently in my setup it didn't affect the speed a bit! I tested it with TestMy.net and SpeakEasy speed tests - and both up and down speeds were exactly the same - before and after installing the gizmo (~3000 down and 360 up). My firmware version as showed on gizmo's setup page is:
Application Code Version: SIP version 4.50 US (APP 27 )
Downloader Code Version: 4.50 US (LDR 27 )
CPU Hw Version: 20.

I set the gizmo to give static LAN IP to my router, so when gizmo reboots I will not loose my network connection. With gizmo before the router I also have to setup port forwarding for some apps to work properly on my computers. Since my router already has port forwarding set up the way it has to be, I just decided to make gizmo fully "transparent" for incoming requests, and forward all ports to the router. With exception of ports reserved for CPE (68, 5060, 16384-16399), gizmo allowed me to do that, but it didn't work - none of the ports were actually forwarded. Then I came across this thread, and found a few messages saying that port forwarding feature on the gizmo does not work at all! That was really disappointing, especially considering the fact that I need port forwarding for the same apps that were the reason to plug gizmo in front of the router in the first place. Well, I was ready to give up, and move the gizmo after the router, but after reading that SR uses port 80 to access your gizmo from outside for servicing purposes, I decided to try and exclude port 80 (and for the heck of it port 113 too, since gizmo responded to the port scan on this port) from the list of forwarded ports. Amazingly, it worked! So now I have all ports forwarded to my router, except CPE reserved ports, 80 and 113, all my apps work fine, and I can dynamic rate control (QoS) on the gizmo. I tested the call quality while uploading on full speed, and the voice quality was not affected at all. Surely, upload speed decreased from about 300 to 190 kbps while on the call.

Now, can anyone tell me exactly what are disadvatages of having gizmo before the router from the security point of view? Is it more vulnerable to outside attacks then a normal router? If so, is there any way to protect it, other then placing a router in front of it? BTW, I tried to change default password on the gizmo, and it worked for a while - until the gizmo rebooted itself. After rebooting it kept all the settings I changed, but the password was reset to default value again...

After testing the service for 2 days I'd say I'm pretty happy with it. Did not test yet if 911 works though. Made several local and interstate calls, including one another SR subscriber line, regular POTS lines and Vonage lines, and the quality was excellent every time on both ends. Next weekend I'm gonna make a couple of international calls, and if it also works good I will keep the service.

Also, the free Uniden 2.4 GHz phones from SR do not seem to interfere at all with my wireless 2.4 GHz network. I have my router set up to work on channel 11, and didn't notice any interference problems making calls and accessing network from my wireless clients at the same time.

The only issues I really want SunRocket to fix/improve asap are:
1) Message Waiting Indicator doesn't work. Not a big deal though considering that you can setup multiple different notifications when voicemail arrives;
2) Name on CallerID doesn't work most of the time - only works if you already entered this phone into your contact list, or the call is from another SR subscriber;
3) Call Log doesn't show duration of the calls - might be important if you make a lot of international calls;
4) Lack of functionality in Contact List - I need to enter and manage about 300 phone numbers, including internationals, and oh boy - I wish I could do it in more conveninent way...
 

girishkr

Member
Jun 19, 2004
124
0
0
Just signed up for the service, thanks for all the reviews. Does anyone know if I can use this service with fax machine.
 

ttown

Platinum Member
Oct 27, 2003
2,412
0
0
Originally posted by: girishkr
Just signed up for the service, thanks for all the reviews. Does anyone know if I can use this service with fax machine.
sunrocket FAQ says YES

 

ImSeeker

Senior member
Mar 13, 2003
310
0
0
have you set up voicemail for your lines?

i have NO IDEA, but maybe that helps prompt the incoming to start working???
 

MrNutz

Banned
Oct 18, 2001
851
0
0
teddy, welcome to AT and glad to see you jumped on the SR VoIP deal. Last I checked, which was a couple of weeks ago, I hadn't heard of anyone that got the port forwarding working. I do see that you have the latest FW, but your CPU HW Version is a higher number than what I've seen... Can you try opening only the specific ports you need for a certain app or game and see if it still works?

BTW, I'll look into the caller ID issue on my setup. I thought it worked fine, but most of the ppl that call me are calling from their cell, so there isn't a name anyway. :p
 

jono8

Senior member
Oct 16, 2001
295
0
0
Originally posted by: MrNutz
teddy, welcome to AT and glad to see you jumped on the SR VoIP deal. Last I checked, which was a couple of weeks ago, I hadn't heard of anyone that got the port forwarding working. I do see that you have the latest FW, but your CPU HW Version is a higher number than what I've seen... Can you try opening only the specific ports you need for a certain app or game and see if it still works?

BTW, I'll look into the caller ID issue on my setup. I thought it worked fine, but most of the ppl that call me are calling from their cell, so there isn't a name anyway. :p

If you read teddy's post carefully, he says he got port forwarding to work when he excluded ports 80 and 113.
Also, I've been able to get port forwarding to work for some higher ports that I use for p2p.

 

jono8

Senior member
Oct 16, 2001
295
0
0
Originally posted by: ImSeeker
have you set up voicemail for your lines?

i have NO IDEA, but maybe that helps prompt the incoming to start working???



From my dealings with the director of provisioning, it seems like there are certain numbers that are pre-activated. Those are the ones that work immediately after being assigned. There are also numbers that are not activated. Those are the oens that take up to 10 business days to activate. As far as what they do in those 10 days, as far as I know, they have outside vendors who activate the number, which includes registering your number with E911.

Inguyen, how long have you had your gizmo for?
 

SoulAssassin

Diamond Member
Feb 1, 2001
6,135
2
0
Originally posted by: RideFree
Originally posted by: resinboy
Same question here !
Maybe it's done online, I don't remember and am not sure that I've kept the manuals. In area 303, it is necessary to use all ten.

Somewhere there was a place to put your area code if not necessary to dial it. Maybe it was in the global part of the phonebook so that local areacodes weren't dialed.
Anyone else?

re: 10 digit dialing

There is an option on the phone to put in your area code but as I mentioned it says specifically not to do it if you have 10 digit dialing. I think the reason is that for incoming calls it recognizes it as local area code and strips the first 3 digit so if you go to redial one of those calls it only has 7 to dial.

So Ridefree can you dial local calls right now with only 7 digits on your Sunrocket phone?
 
Feb 17, 2005
44
0
0
Originally posted by: jono8
Originally posted by: MrNutz
teddy, welcome to AT and glad to see you jumped on the SR VoIP deal. Last I checked, which was a couple of weeks ago, I hadn't heard of anyone that got the port forwarding working. I do see that you have the latest FW, but your CPU HW Version is a higher number than what I've seen... Can you try opening only the specific ports you need for a certain app or game and see if it still works?

BTW, I'll look into the caller ID issue on my setup. I thought it worked fine, but most of the ppl that call me are calling from their cell, so there isn't a name anyway. :p

If you read teddy's post carefully, he says he got port forwarding to work when he excluded ports 80 and 113.
Also, I've been able to get port forwarding to work for some higher ports that I use for p2p.


I have my own webserver on my machine, does that mean I can't put gizmo in front of router? I just ordered this service last night, so every post her to me is just "concept" for now...
 

flyswatter

Member
Jan 3, 2005
98
0
0
Not a bad deal. Since everytime I call my next door neighbor across the street it's long distance. (that's how my phone system was routed)
 

randomlinh

Lifer
Oct 9, 1999
20,846
2
0
linh.wordpress.com
Originally posted by: flyswatter
Not a bad deal. Since everytime I call my next door neighbor across the street it's long distance. (that's how my phone system was routed)

next door != across the street :p in my mind anyway. But I must say, that's retarded. But I guess someone has to live on the dividing line for long distance.
 

jono8

Senior member
Oct 16, 2001
295
0
0
Originally posted by: lnguyen
Originally posted by: flyswatter
Not a bad deal. Since everytime I call my next door neighbor across the street it's long distance. (that's how my phone system was routed)

next door != across the street :p in my mind anyway. But I must say, that's retarded. But I guess someone has to live on the dividing line for long distance.


I always thought that calls were charged based on teh distance from your house and a certain number of miles = local, a certain number more = zone A/B/C etc., then there's long distance outside of that. I guess you learn something new everyday.
 

Sorbitol

Junior Member
Feb 17, 2005
1
0
0
-----Original Message-----
From: memberservices@sunrocket.com [mailto:memberservices@sunrocket.com]
Sent: Thursday, February 17, 2005 9:28 AM

Subject: Re: Is the free uniden phone deal still on? [MSV2005021700000021]

The deal expired on 2/15. Pick of a copy of PC magazine onsale March 7th for a giant SunRocket ad complete with new Promo code for free phones.

Thank You, Bryan - Member Services