Drivers are not a problem with Paperport -- Visioneer has posted drivers for XP on their web site. Does the Win2K fix allow the program to run ok on WinXP?
BIll
BIll
BMdoobieW:
Maybe this is a widely known fact, but I did an experiment by putting my Staples Order Number into the "search by reference number" field at www.ups.com and it worked!
Thanks for the info, I did not know that.
JDJr:
Paper port has a print driver which allows you to print things directly into the paper port filing system. So if you had something on screen, like a web page, you could click print and select paper port as the printer and it would send the output to it. I used to do this for saving online receipts and stuff.
It is just as easy in internet explorer to Save As a Webpage. I always save rebate forms and order pages that way for my own records. That way when the rebate form is pulled from the website before your shipment arrives you have a copy available.
Maybe this is a widely known fact, but I did an experiment by putting my Staples Order Number into the "search by reference number" field at www.ups.com and it worked!
Thanks for the info, I did not know that.
JDJr:
Paper port has a print driver which allows you to print things directly into the paper port filing system. So if you had something on screen, like a web page, you could click print and select paper port as the printer and it would send the output to it. I used to do this for saving online receipts and stuff.
It is just as easy in internet explorer to Save As a Webpage. I always save rebate forms and order pages that way for my own records. That way when the rebate form is pulled from the website before your shipment arrives you have a copy available.
Bill Rubin...stop confusing the issue. Paperport 6 doesn't work with XP...drivers for Visioneer and Paperport are two separate issues. If you want the more elaborate features allowed with Paperport, you need to have their software that's compatible with XP. None of the Visioneer products are shipping with XP compatible software from what I can tell. Sure, the peripheral itself will use the plane singular feature in XP, but you have one setting in XP...it's like having a one speed bicycle again. That's about as precise as I can be.
Here is what Visioneer told me about XP and Paper Port. Note they tell you to download the current XP driver, but as I read this do not tell you when or how to install it vis-a-vie the installation of paperport. (note Step 8). Sorry this is long, but it might help someone. My scanner is not going to arrive for 3 more days, so if someone can try this and let us know, GREAT:
<< Dear Jeffery,
Thank you for writing Visioneer Technical Support.
Based on the information provided, we understand that you have an issue with
regard to your scanner.
May we inform you that the scanner may work to your Windows
XP system, provided you try to follow the suggestions below:
1. Uninstall PaperPort from the computer by clicking on the Windows "Start"
button and selecting "Control Panel" and then double clicking on the
"Add/Remove Programs" icon. In this Window, select the Visioneer Paperport
Program and click on "Change/Remove". Follow the on screen instructions.
2. Repeat the above steps to remove the scanner driver. Usually called
Visioneer One Touch v.2.x or 3.x).
3. After the uninstall is complete restart the computer.
If you have the Screen Saver feature or Antivirus program turned on, we
recommend it be turned off prior to proceeding with the installation. This
can be done, by pressing the Ctrl+Alt+Delete keys on the keyboard and then
click on the "Applications" tab. Highlight an item, by single clicking on
it, and then click the "End Task" button.
Repeat this step until all items have been ended.
To turn the screen saver off, right mouse click somewhere on the Windows
desktop (not on any of the icons) and select "Properties" from the pop up
menu. When the "Display Properties" dialog box opens, select the "Screen
Saver" tab, select "None" from the "Screen Saver" drop down list and click
on the "OK" button.
Since you are uninstalling a Visioneer flatbed scanner, continue with the
next step, otherwise proceed to step 7 :
4. Right mouse click on the Windows "Start" button select "Explore" from the
pop up menu.
5. When the "Explorer" window opens, scroll through the list of folders on
the left hand side and locate the folder called "Windows" and click on the
plus (+) sign next to it, to expand the view, next locate the sub folder
"Twain_32" and click on the plus (+) sign next to it, to expand the view.
(Note: If the Twain_32 folder does not exist, please look for another
"Windows" folder, as some systems have two Windows folders.)
6. Now Right mouse click on the "PaperPort" or "Vizscan" folder and select
"Delete" from the pop up menu.
7. Next, from the Windows "Start" button select "Search" and then "All
Files or Folders". When the "Search" dialog box opens type MAXLINK.INI in
the "All or part of the name" field and click on the "Search" button. Make
sure the entire drive is being "Looked" in. Once the file appears in the
lower box, right mouse click on it and select "Delete" from the pop up menu.
8. Restart the computer making sure that you log in as the Computer
Administrator. (or the scanner driver will not load correctly) With NT
based operating systems, if you do not install the PaperPort software with
full Administrator rights, the scanner and Paperport software will not
function properly. This can be selected under "Start", "Control Panel", and
"User Accounts".
Download the update driver for Win XP operating system on our website at
ftp://support.visioneer.com/ftp/updatesoft/ot8100logo.exe
9. Now insert the PaperPort installation CD into the CD drive and install
the software. *****Since you are installing a USB scanner please do not
plug the scanner into the computer until AFTER the PaperPort software has
been installed.*****
10. Follow the on screen instructions (allow the software to install to the
default location) Once the Installation is complete, restart the computer
and test the scanner.
We look forward to any feedback you may have in reference, to the
suggestions made, so that we may serve you better. To provide feedback or
to obtain additional assistance, return to our web site and use the web
form. Using the "Reply" option in your e-mail will route the e-mail to an
automated e-mail box that is not monitored.
Thank you for your patronage.
Sincerely,
Micko
Visioneer Technical Support >>
[/i] >>
Any idea on what you really do after dowloading -- do you do the paperport install and THEN it asks for the driver disk and you use the ot8100logo.exe file you downloaded ??? Note Step 9 after you download the driver says
<< *****Since you are installing a USB scanner please do not plug the scanner into the computer until AFTER the PaperPort software has been installed.***** >>
So maybe you download and run ot8100logo.exe and it does not ask you to plug in the scanner until you go to the next step and install paperport ??? Dang them, I must be illiterate or something because I did not understand.
<< Dear Jeffery,
Thank you for writing Visioneer Technical Support.
Based on the information provided, we understand that you have an issue with
regard to your scanner.
May we inform you that the scanner may work to your Windows
XP system, provided you try to follow the suggestions below:
1. Uninstall PaperPort from the computer by clicking on the Windows "Start"
button and selecting "Control Panel" and then double clicking on the
"Add/Remove Programs" icon. In this Window, select the Visioneer Paperport
Program and click on "Change/Remove". Follow the on screen instructions.
2. Repeat the above steps to remove the scanner driver. Usually called
Visioneer One Touch v.2.x or 3.x).
3. After the uninstall is complete restart the computer.
If you have the Screen Saver feature or Antivirus program turned on, we
recommend it be turned off prior to proceeding with the installation. This
can be done, by pressing the Ctrl+Alt+Delete keys on the keyboard and then
click on the "Applications" tab. Highlight an item, by single clicking on
it, and then click the "End Task" button.
Repeat this step until all items have been ended.
To turn the screen saver off, right mouse click somewhere on the Windows
desktop (not on any of the icons) and select "Properties" from the pop up
menu. When the "Display Properties" dialog box opens, select the "Screen
Saver" tab, select "None" from the "Screen Saver" drop down list and click
on the "OK" button.
Since you are uninstalling a Visioneer flatbed scanner, continue with the
next step, otherwise proceed to step 7 :
4. Right mouse click on the Windows "Start" button select "Explore" from the
pop up menu.
5. When the "Explorer" window opens, scroll through the list of folders on
the left hand side and locate the folder called "Windows" and click on the
plus (+) sign next to it, to expand the view, next locate the sub folder
"Twain_32" and click on the plus (+) sign next to it, to expand the view.
(Note: If the Twain_32 folder does not exist, please look for another
"Windows" folder, as some systems have two Windows folders.)
6. Now Right mouse click on the "PaperPort" or "Vizscan" folder and select
"Delete" from the pop up menu.
7. Next, from the Windows "Start" button select "Search" and then "All
Files or Folders". When the "Search" dialog box opens type MAXLINK.INI in
the "All or part of the name" field and click on the "Search" button. Make
sure the entire drive is being "Looked" in. Once the file appears in the
lower box, right mouse click on it and select "Delete" from the pop up menu.
8. Restart the computer making sure that you log in as the Computer
Administrator. (or the scanner driver will not load correctly) With NT
based operating systems, if you do not install the PaperPort software with
full Administrator rights, the scanner and Paperport software will not
function properly. This can be selected under "Start", "Control Panel", and
"User Accounts".
Download the update driver for Win XP operating system on our website at
ftp://support.visioneer.com/ftp/updatesoft/ot8100logo.exe
9. Now insert the PaperPort installation CD into the CD drive and install
the software. *****Since you are installing a USB scanner please do not
plug the scanner into the computer until AFTER the PaperPort software has
been installed.*****
10. Follow the on screen instructions (allow the software to install to the
default location) Once the Installation is complete, restart the computer
and test the scanner.
We look forward to any feedback you may have in reference, to the
suggestions made, so that we may serve you better. To provide feedback or
to obtain additional assistance, return to our web site and use the web
form. Using the "Reply" option in your e-mail will route the e-mail to an
automated e-mail box that is not monitored.
Thank you for your patronage.
Sincerely,
Micko
Visioneer Technical Support >>
[/i] >>
Any idea on what you really do after dowloading -- do you do the paperport install and THEN it asks for the driver disk and you use the ot8100logo.exe file you downloaded ??? Note Step 9 after you download the driver says
<< *****Since you are installing a USB scanner please do not plug the scanner into the computer until AFTER the PaperPort software has been installed.***** >>
So maybe you download and run ot8100logo.exe and it does not ask you to plug in the scanner until you go to the next step and install paperport ??? Dang them, I must be illiterate or something because I did not understand.
Got it yesterday. I didnt know its parallel port -AND- USB compatible.
Not bad at all for a freebie scanner.
Not bad at all for a freebie scanner.
Anyone installed with this method?
http://support.visioneer.com/customer/7600usbxp.html
Also has anyone loaded the version 6.0 on XP
I ordered however I don't need another dust mite breeding box!! hehe
Lucky
http://support.visioneer.com/customer/7600usbxp.html
Also has anyone loaded the version 6.0 on XP
I ordered however I don't need another dust mite breeding box!! hehe
Lucky
Follow up concerning all who have called customer sevice about the rebate and coupon?
I attempted to use a coupon on the scanner and it wouldn't work and I was happy because it was not $100.00 !
So be sure and tell them my coupon was for the other item I ordered
Lucky
I attempted to use a coupon on the scanner and it wouldn't work and I was happy because it was not $100.00 !
So be sure and tell them my coupon was for the other item I ordered
Lucky
guess what !!
staples delivers only the paper i ordered o make the order over $100
then they tell me the scanner was not in stock
so they cold not ship it
so they only charged me for the paper
and guess this $15 for shipping
so i told them to kiss my a$$ and to pick their paper up. then they have the nerve to tell me they can order it now cause its in stock but guess what .....no rebates anymore
i hate staples
did anyone encounter anything like this
staples delivers only the paper i ordered o make the order over $100
then they tell me the scanner was not in stock
so they cold not ship it
so they only charged me for the paper
and guess this $15 for shipping
so i told them to kiss my a$$ and to pick their paper up. then they have the nerve to tell me they can order it now cause its in stock but guess what .....no rebates anymore
i hate staples
did anyone encounter anything like this
Scheduled delivery date was today 2/5 for the scanner and paper clips but I only received the paper clips. They didn't charge shipping though. For those of us who don't receive the scanner, will it be shipped later or do we need to re-order it? It still says processing under status so I guess I better call 'em about it.
Edit: Called them and they said all their warehouses are out of stock of the scanner and the order will be cancelled.
Edit: Called them and they said all their warehouses are out of stock of the scanner and the order will be cancelled.
allisolm
thanks for the advice
however how can you find the product on staples.com
i cant find it there anymore!!!
these guys are so slick
what can i do
i would still like the scanner
please help
thanks for the advice
however how can you find the product on staples.com
i cant find it there anymore!!!
these guys are so slick
what can i do
i would still like the scanner
please help
Just recieved mine today! Thanks for the post thenew3.
The box looked like it had been around the world and back but the scanner checked out ok. Love it~!
The box looked like it had been around the world and back but the scanner checked out ok. Love it~!
At Staples, "in stock" means there could be a chance you get lucky and actually receive the "in stock" item they let you order.
rockyct
Diamond Member
- Jun 23, 2001
- 6,656
- 32
- 91
I just got mine a few minutes ago, so if yours hasn't come yet keep your hopes up. I ordered it Saturday morning. It was really weird because they sent the scanner WPS and the eraser (item that bumped total over $100) UPS. Both arrived today. The eraser still says processing on the website and that it will come on the seventh. Go figure. I can also confirm that the scanner came with PaperPort Deluxe 7 not 6, which is what the box says.
I saw the rebate link the other day but now can't find it!!!
Anyone have the link?? or copy of rebate form??
Anyone have the link?? or copy of rebate form??
Just got my scanner too, box is a bit roughed up but scanner was intact thankfully
Mine came with Visioneer Paperport Deluxe version 7.0
Now, what do I send as proof of purchase? The 'invoice' that I got says "This is not an invoice" so what is the invoice; the online invoice?
For the person asking about the rebate form, hit the "staples rebate center" link found on the top left of the main page
Mine came with Visioneer Paperport Deluxe version 7.0
Now, what do I send as proof of purchase? The 'invoice' that I got says "This is not an invoice" so what is the invoice; the online invoice?
For the person asking about the rebate form, hit the "staples rebate center" link found on the top left of the main page
<< Your proof of purchase is the UPC code and the paper that says "not an invoice" is the sales receipt equivalent. Just make sure to keep copies. >>
Hi, all. Question. mine just came today (thanks everyone) what are you using for the UPC code? The sticker by the handle of the box with the SKU and P/N on it? Sorry for the dumb question but it is not the usual type of UPC code I send for rebates.
Thanks
Is the staples website down for the product link to this scanner? Their website is working, but i can't get to the product page where i can purchase the thing.
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