- Oct 4, 2002
- 2,188
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So I just purchased an RX580 from a fine AT member. I can't get the card to be recognized by my motherboard. It won't even output basic signal to view the Bios from the HDMI nor DVI after installation. Am I missing something? I haven't installed a new graphics cards since the 9500 Pro. I'm currently running just integrated graphics. So, it's quite possible I'm missing something simple. Anywho, here are my steps. System is ASRock Z77 Pro4 with i5-3750K, 2 x 8GB DDR 1600, 250GB Samsung 840, 1TB MX500, 2TB spinner. PSU upgraded to Corsair CX650F.
1. Power down computer.
2. Open Chassis
3. Install RX580 in PCIe3 slot (which is slot two on the motherboard for those playing at home).
4. Check to ensure its fully seated.
5. Install 8 pin power connector from PSU. (I'm using the designated PCIe cable that ends in a 6+2 configuration and has a couple other connectors (unused). I do have an additional straight 8 pin connector that is identical to the ATX 8 pin to the motherboard)
6. Plug monitor 1 into RX580 via DVI. Plug monitor 2 into RX580 via HDMI.
7. Power on to test.
8. Enter BIOS setup on startup.
9. Select PCIe for video source.
So, at this point, the UEFI BIOS has a "System Browser" that highlights the active connections on the motherboard. It highlights and reports the CPU, RAM, WiFi card, and all 3 ports connected to the 3 hard drives. It does NOT show anything installed in the PCIe slot.
Save settings and exit...
Nothing...
Nada...
I hear HDs activate, it SOUNDS like its booting up. No video though.
Remove the RX580 and everything boots just fine with monitors connected to the motherboard.
You can find some reports of people having trouble with RX580s being recognized on some boards from this era. But, usually that had to do with running it in a PCIe gen 2 slot. This slot is PCIe3. Thoughts? What am I missing?
1. Power down computer.
2. Open Chassis
3. Install RX580 in PCIe3 slot (which is slot two on the motherboard for those playing at home).
4. Check to ensure its fully seated.
5. Install 8 pin power connector from PSU. (I'm using the designated PCIe cable that ends in a 6+2 configuration and has a couple other connectors (unused). I do have an additional straight 8 pin connector that is identical to the ATX 8 pin to the motherboard)
6. Plug monitor 1 into RX580 via DVI. Plug monitor 2 into RX580 via HDMI.
7. Power on to test.
8. Enter BIOS setup on startup.
9. Select PCIe for video source.
So, at this point, the UEFI BIOS has a "System Browser" that highlights the active connections on the motherboard. It highlights and reports the CPU, RAM, WiFi card, and all 3 ports connected to the 3 hard drives. It does NOT show anything installed in the PCIe slot.
Save settings and exit...
Nothing...
Nada...
I hear HDs activate, it SOUNDS like its booting up. No video though.
Remove the RX580 and everything boots just fine with monitors connected to the motherboard.
You can find some reports of people having trouble with RX580s being recognized on some boards from this era. But, usually that had to do with running it in a PCIe gen 2 slot. This slot is PCIe3. Thoughts? What am I missing?