Verizon haters - unite!

[boomerang]

[Rant]I got a charge on my bill for a collect call billed through ILD Teleservices. My wife accepted the call from her son but there was no mention that the charge was $7 a minute! This from a phone about 18 miles away. She accepted the call, so we'll pay.

After doing some research on this bunch of crooks, I desired to remove third party billing from my phone bill. I call Verizon and was on hold for nearly 40 minutes before I finally hung up and ripped them off a scathing email through their website. What a sorry excuse for a communications company they are.

I signed up for paperless billing over three years ago. They are supposed to send me an email telling me when my bill is available and in that amount of time, I have received said email about 6 times. I guess it's just too hard for them to figure out. This means I must navigate their website to see my bill.

Now I had a boss one time whose desk was a swirling mass of paper, folders, food and sticky notes that would have to be seen to be believed. Even he couldn't find anything, including his phone. He must be working for Verizon and doing their website now, because I have never seen anything to rival it anywhere. It is an un-navigable mess that is constantly getting changed for the worse. I have to re-learn it every month.

What a sorry excuse for a phone company they are. [End Rant]

 

[James Bond]

Originally posted by: boomerang
[Rant]I got a charge on my bill for a collect call billed through ILD Teleservices. My wife accepted the call from her son but there was no mention that the charge was $7 a minute! This from a phone about 18 miles away. She accepted the call, so we'll pay.

After doing some research on this bunch of crooks, I desired to remove third party billing from my phone bill. I call Verizon and was on hold for nearly 40 minutes before I finally hung up and ripped them off a scathing email through their website. What a sorry excuse for a communications company they are.

I signed up for paperless billing over three years ago. They are supposed to send me an email telling me when my bill is available and in that amount of time, I have received said email about 6 times. I guess it's just too hard for them to figure out. This means I must navigate their website to see my bill.

Now I had a boss one time whose desk was a swirling mass of paper, folders, food and sticky notes that would have to be seen to be believed. Even he couldn't find anything, including his phone. He must be working for Verizon and doing their website now, because I have never seen anything to rival it anywhere. It is an un-navigable mess that is constantly getting changed for the worse. I have to re-learn it every month.

What a sorry excuse for a phone company they are. [End Rant]

7/10
The fire kind of died at the end of your rant, and the smiley face killed your ending.

 

[boomerang]

Originally posted by: Tizyler

Originally posted by: boomerang
[Rant]I got a charge on my bill for a collect call billed through ILD Teleservices. My wife accepted the call from her son but there was no mention that the charge was $7 a minute! This from a phone about 18 miles away. She accepted the call, so we'll pay.

After doing some research on this bunch of crooks, I desired to remove third party billing from my phone bill. I call Verizon and was on hold for nearly 40 minutes before I finally hung up and ripped them off a scathing email through their website. What a sorry excuse for a communications company they are.

I signed up for paperless billing over three years ago. They are supposed to send me an email telling me when my bill is available and in that amount of time, I have received said email about 6 times. I guess it's just too hard for them to figure out. This means I must navigate their website to see my bill.

Now I had a boss one time whose desk was a swirling mass of paper, folders, food and sticky notes that would have to be seen to be believed. Even he couldn't find anything, including his phone. He must be working for Verizon and doing their website now, because I have never seen anything to rival it anywhere. It is an un-navigable mess that is constantly getting changed for the worse. I have to re-learn it every month.

What a sorry excuse for a phone company they are. [End Rant]

7/10
The fire kind of died at the end of your rant, and the smiley face killed your ending.

Why yes, yes it did. Thanks for the 7.

 

[BigJ]

They may suck, but they're much better than Cablevision.

 

[Ktulu]

Wow, I've never had a problem with Verizon, some of their business practices suck but as far as customer support or handling my bills I'm very happy with them. Sorry to hear about your troubles.

 

[MainFramed]

Im currently going at it with Verizon for over 8,000 dollars in overcharges. ive also asked them to cancel multiple phone lines over the past 2 years and they're still on. im going to columbus to meet some "big shot" in a week or so. i plan on wearing my jack carter gloves

 

[James Bond]

Originally posted by: MainFramed
Im currently going at it with Verizon for over 8,000 dollars in overcharges. ive also asked them to cancel multiple phone lines over the past 2 years and they're still on. im going to columbus to meet some "big shot" in a week or so. i plan on wearing my jack carter gloves

Wow GL with that...

 

[boomerang]

Everyone should check my link in that post. This ILD Teleservices sounds like big time trouble. Most troubling, was people complaining about charges showing up month after month. It appears that once they have your phone number, the sky's the limit with them.

I'm really mostly upset with them, but this was the perfect opportunity to rag on Verizon. I really do wish I had some other options for local phone service.