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USPS ripped me off

God Mode

God Mode

Platinum Member
I'm going to list the events in order.

Ordered stuff from a website to my business address using Priority Mail.
USPS DC confirmation page says delivered but nothing ever came.

godmode gets angry and explains situation to retailer.
Retailer sends replacement order to same address using same mailing method.

USPS DC confirmation page says delivered but nothing ever came.
godmode gets extra angry for these 2 missing packages and explains yet again to retailer.

Retailer calls USPS and package deliverer says it was correctly signed for and delivered. Supposedly, they even sent him a fax of the signature that was signed for my package.

I've contacted postal inspectors, usps main office and my local post office and none of them seemed to want to help me.

They kept saying it was delivered and signed for by someone using my name so its up to me to figure out who has my package.

However, nothing ever came. WTF am I supposed to do if a mailman flat out lies? WTF is the point of insurance, signature confirmation etc if one can get ripped off so easily like this?

So far, there are 3 missing USPS priority packages that were supposedly delivered and signed for by someone. All the packages were supposedly delivered around 11am. This is the time when my store is empty and I'm the only person that ever takes or signs for packages. FUCK USPS and their thieving mail deliverers.

/Rant
 
The only neighbors next to my store are more stores and they would let me know if something arrived for me.

I'm also aware that no one else in that square block area has the same last name as me. However, the package was signed for someone that used my last name.

I'm thinking thieving mail deliverer or a total retard that made the same mistake 3 times now. USPS doesn't offer any insight or help. USPS dont seem to take seriously the fact that one of their delivery person might be stealing packages or is totally stupid.
 
Originally posted by: LikeLinus
You've had 3 packages gone missing from USPS, but you continue to use them?
Click to expand...

This happened in the time span of 1 week. I'm not using them anymore since then.
 
Maybe you have a dyslexic postal delivery person. Our postal guy sometimes delivers mail from 2315 when our address is 2135. 🙂

If someone signed for it - then USPS should have record on file...

http://www.usps.com/shipping/signatureconfirm.htm

You can request that a copy of the signature be faxed, mailed or emailed (at no additional expense):

o Faxed receipts are generally processed within two hours. Fax and email requests are processed 24 hours a day, 365 days a year.

o Mailed receipts are sent as First-Class Mail® items and should arrive in two to three business days.
 
Originally posted by: God Mode
The only neighbors next to my store are more stores and they would let me know if something arrived for me.

I'm also aware that no one else in that square block area has the same last name as me. However, the package was signed for someone that used my last name.

I'm thinking thieving mail deliverer or a total retard that made the same mistake 3 times now. USPS doesn't offer any insight or help. USPS dont seem to take seriously the fact that one of their delivery person might be stealing packages or is totally stupid.
Click to expand...

Is there a camera outside your door? Install one. You see what happens, you have evidence.

Problem solved.
 
When, oh when will we Americans wake-up to the jackbooted nightmare tyranny of Big Postage?

Just funning, OP, your predicament sucks. If you can obtain a copy of the supposed sig, perhaps you can persuade either them or the vendor that the handwriting isn't yours.
 
Originally posted by: coloumb
Maybe you have a dyslexic postal delivery person. Our postal guy sometimes delivers mail from 2315 when our address is 2135. 🙂

If someone signed for it - then USPS should have record on file...

http://www.usps.com/shipping/signatureconfirm.htm

You can request that a copy of the signature be faxed, mailed or emailed (at no additional expense):

o Faxed receipts are generally processed within two hours. Fax and email requests are processed 24 hours a day, 365 days a year.

o Mailed receipts are sent as First-Class Mail® items and should arrive in two to three business days.
Click to expand...

What would be the purpose of that? I can sign 'curious george' on anything that requires my signature.
 
Originally posted by: Perknose
When, oh when will we Americans wake-up to the jackbooted nightmare tyranny of Big Postage?

Just funning, OP, your predicament sucks. If you can obtain a copy of the supposed sig, perhaps you can persuade either them or the vendor that the handwriting isn't yours.
Click to expand...

I've tried everything I can while still being calm and reasonable. It doesnt matter to USPS who signed for packages as LONG as someone signed for it. After that it was implied that the fault lies on me to track who has it.
 
How about having a meeting between the postmaster, the mail carrier, and yourself and asking the mail carrier in person if you were the one that signed for the package. If the mail carrier says yes then you know its the mail carrier stealing your packages. If not then you have evidence in front of the postmaster that someone else is signing your name and stealing your stuff.
 
Catch the mailman one day. Tell him what happened. Maybe he will remember what happened or who signed for it. If he plays dumb, tell him you will have him fired for stealing packages. Scare him and maybe he will buckle.
 
Originally posted by: OILFIELDTRASH
How about having a meeting between the postmaster, the mail carrier, and yourself and asking the mail carrier in person if you were the one that signed for the package. If the mail carrier says yes then you know its the mail carrier stealing your packages. If not then you have evidence in front of the postmaster that someone else is signing your name and stealing your stuff.
Click to expand...

I've said that I want to meet directly with the person that delivered my package. They said no, thats not possible. "If you would like, we can officially file this complaint and someone will call you on the next business day."

I've received 2 calls. They regurgitate the same BS run around. The gist of it is, someone signed for it. Mail deliverer is claiming that it was delivered correctly and signed for. There is nothing else we can do to help you. End of story.
 
Originally posted by: tasmanian
You can always bitch to the retailer again, but this time pick the package up from the post office.
Click to expand...

Why should the retailer believe me? He already sent a replacement order without much questioning. USPS sent him a fax of the signature saying it was delivered.

The messed up thing here is that I'm the one thats made to look like a lying thief and there is nothing I can do about it.

For those that are saying I should catch the mailman on camera and all that, I think you guys either watched too much CSI or are overestimating how much the USPS cares about my "video evidence". I've mentioned video surveillance to the clerk that I called and she said "thats fine, go right ahead".

I guess you cant get justice for the little things in this country unless you're willing to spend money on a lawyer and fight higher up the food chain.
 
Originally posted by: God Mode
Originally posted by: tasmanian
You can always bitch to the retailer again, but this time pick the package up from the post office.
Click to expand...

Why should the retailer believe me? He already sent a replacement order without much questioning. USPS sent him a fax of the signature saying it was delivered.

The messed up thing here is that I'm the one thats made to look like a lying thief and there is nothing I can do about it.

For those that are saying I should catch the mailman on camera and all that, I think you guys either watched too much CSI or are overestimating how much the USPS cares about my "video evidence". I've mentioned video surveillance to the clerk that I called and she said "thats fine, go right ahead".

I guess you cant get justice for the little things in this country unless you're willing to spend money on a lawyer and fight higher up the food chain.
Click to expand...

Well when was it signed for? You can show them an example of your signature and it wont match, and if you can prove where you were at the time. Then you can prove someone stole it.
 
Originally posted by: God Mode
I guess you cant get justice for the little things in this country unless you're willing to spend money on a lawyer and fight higher up the food chain.
Click to expand...

Well, YES.

 
Originally posted by: tasmanian
Well when was it signed for? You can show them an example of your signature and it wont match, and if you can prove where you were at the time. Then you can prove someone stole it.
Click to expand...

All were signed for at 11-11:30am. It doesn't matter if I didn't sign for it. As long as someone at the residence/business signed for it, its up to me to find out who has my packages. This is what I've been told.
 
Originally posted by: Newbian
Hopefully you were smart and used a credit card so you don't have to pay a dime.
Click to expand...

Thats not an option for me. I'd rather continue business with this retailer than risk ruining the relationship over a mail deliverers fault.

I place total blame on the USPS. Its as simple as them losing any business with me. I now know why newegg and many other retailers dont offer USPS shipping services. With regards to parcels, Its a totally disgusting operation filled with so many holes that they deserve to sink.
 
Tell them you'd like the original signature for testing. Once recieved dust for fingerprints, let the tracking dog get a scent of said signature, and make sure to wear latex gloves...
Damn csi is on again.
 
yeah screw the retailer for the win. 😕

I am curious if this is a business (stores next door) who gets your mail / watches the place during the day.

Statistically you aren't going to get 3 missing packages like this unless someone at the location is taking them. The postal carrier is usually never the culprit.
 
Originally posted by: alkemyst
yeah screw the retailer for the win. 😕

I am curious if this is a business (stores next door) who gets your mail / watches the place during the day.

Statistically you aren't going to get 3 missing packages like this unless someone at the location is taking them. The postal carrier is usually never the culprit.
Click to expand...

My store opens at 9:00am mon-sat. Packages were signed for by someone using my name and were supposedly delivered at 11-11:30am. There is no one else on that block that has my name and I'm an eager beaver whenever I'm expecting packages/toys that day.

USPS supposedly questioned the person that delivered my packages and he states that it was delivered to the correct address and signed for. USPS relays the same BS to me and tells me that its up to me to find out who signed for and has my packages. The thing is, there is no one else in the store except me and other employees at that time. Its impossible to steal or hide packages in the store. This is why I believe the mail deliverer is full of shit.

I inquired every possible person short of ringing every doorbell in the vincinity and it leads back to the same conclusion.

As long as someone signed for it, its up to me to find out who has the package. However, if the signature is BS and the deliverer claims it was correctly delivered, what can I do?
 
I would request a face-to-face meeting with your local postmaster, explain the circumstances:
1. You are the only person there who could sign for a package.
2. You verified the delivery address was correct.
3. You have had 3 packages undelivered from two different shippers but somehow they are being signed for.

Then ask how he/she knows for certain the delivery person isn't taking your packages, and ask what you can do to ensure you are receiving your packages.

It won't get your packages back but the postmaster will look into it simply because you took the time to meet about the situation and it will generate a response. It may trigger a discussion with the delivery person and that might be enough to solve it IF that's who is taking your packages.

However, if you AREN'T the only person who might be signing for them, I would change the policy so that you are. I know you think it can't be someone in the store, but people can be very clever. It would be better to just make sure if a package gets to the store, it went into your hands only.
 
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