How about this. I had a UPS deliveryman leave a package for me
in my trashcan! :| I swear to god. I now have the local hub's phone number, which they won't give out (it's unlisted), after almost a dozen complaints about service. Every package that is sent to me, as soon as the tracking page says that it has reached the New Orleans hub, I give them a call to make sure they're doing a good job...keeps em on their toes

Now, I haven't had a single package sit at the NO hub for more than 8 hours (overnight), and the deliveryman (new one, I think I got the old one fired) actually rings my doorbell when there's a package for me, instead of leaving it on my porch or in my trashcan, or driving by and not stopping even though there's a package for me on the truck and it is obvious that I am home! :|
Did I mention that UPS (even though they are getting better...because I'm forcing them to) can rot in hell?