Devistater
Diamond Member
What you have been told by mfer managers is false. How the CRAP could the BESTBUY WEBSITE have a digitally altered coupon? Are you saying that bestbuy altered their own coupon and put it on thier own website? If so they are stupider than I thought. If not, then its legit. Check the URL for the coupon. Its directly from the bestbuy website. And if the clueless morons had even HALF a clue, they would have altered the PDF file on the website and inserted the nessasary disclaimers and exceptions, and changed the bar code so that when scanned it wouldn't apply to memory purchases unless they included a computer purchase, and this should have been done the day after all this went down. (I refrained from mentioning this earlier in the thread just in case bestbuy was reading, I didn't want them to pick up this idea and use it until the coupon was expired) Then no one else could use it. That alone speaks for the incompetancy of best buy head office.
Here's the URL if you wish to check yourself:
http://images.bestbuy.com/BestBuy_US/en...ges/external/emailpdf/coupon_combo.pdf
Notice the bestbuy.com part of the url?
No the actual story is that sure, in the email that was sent out it said that you needed to have a new computer purchase. BUT the actual coupon does not say that. Someone at corporate made a mistake and didn't put all the nessasary fine print on the coupon itself, the stuff that says "no sale items, computer purchase required, etc" So there's no mysteriously missing text, its that someone screwed up and put that text in the email, but NOT in the actual pdf coupon availible directly from the BB website. AND when they setup the coupon bar code and built in requirements, it didn't require that either.
In fact thats the biggest argument that this coupon wasn't "altered" is that the bestbuy scanners will scan this coupon and automatically apply it to memory without a comptuer purchase. If the coupon text was altered, then why dont the bestbuy computers require an override to get you the correct price without a computer purchase ? No, they automatically apply it. The cashiers get the managers when they see a purchase come up for $0. They dont get them to get the coupon to work.
So with that in mind, the reason you are hearing all this stuff about altered coupons and stuff is because Best Buy cant really admit a mistake was made somewhere. It would make them liable to stuff.
The reason the emails came down from corporate saying they would have to honor it, is that because the coupon itself directly from the bestbuy website doesn't have the exclusions on it, it would look pretty bad if someone took them to small claims court and said they weren't honoring thier own coupons, or were false advertising.
So corporate figured that in the end, it would be better to lose a little money from the improperly designed coupon, than to have to deal with MORE class action lawsuits.
But then you have each store's managers who dont like to see stuff cut into thier bottom line and bonuses making up various stories/lies, or repeating made up stories/lies they heard, so they can have an excuse not to do it. Some of them even say that they dont care wtf corporate says they can stfu, and wont do anything. So you have corporate on the 800 number mailing out $90 gift certificates.
Oh and as for another story that someone "hacked" BB site, then why haven't they fixed that coupon for this long? LOL. As well, while its hardly believable that someone would hack BB just for this ONE coupon for $90 could be used to get some memory (ahhahahahahahahaha), its 100% not believable they could also hack the internal coupon database properties to it would scan and apply automatically at register without a computer purchase. So hacked is 100% false.
Same thing with your later reply about misprinted coupon. If that was truely the case, then why is the original still availible on best buy's website? Nope, that false story doesn't wash either.
