KaosFaction
Senior member
Wanna provide the case number to others 🙂
Originally posted by: sneezymarble
I was able to recieve two 512MB DDR 2700 sodimms and a nice laptop backpack for a total of $10.49. Pretty nice deal if you ask me! This is at the Chesterfield VA BB.
I went in yesterday and tried to buy two sticks of ram + installation at the Geek counter. The Geek told me that he would not sell me the installation unless I had the laptop with me. I should point out that he was not rude, he simply said that because of liability he did not want to sell the installation + ram without having a Geek perform the installation. At this point he still has not seen the coupon.
So I zipped home and grabbed the laptop the laptop. The Geek promised to save the ram and I filled out an installation order before I left. When I came back I turned my lappy in and then we proceded to the checkout at the Geek counter (same Geek). He rang me up for two sticks of ram + installation. That came to $150 somthing.
So then I hand over the coupon and he looks at it like "what the hack is this thing." He then rings it up and it subtracts the installation + one ram. He than got a strange look on his face that seemed to say "Holy Crap! How did that happen?" So he walks over to two other Geeks and shows them the coupon and they chat briefly. When he comes back he seems 'ok' with it, but still a little shocked.
All the while I was thinking, "Well, I guess $50 isnt bad for a gig upgrade." I hand him my card and then just before he slides it I said "Wait, what if I just want to get one stick?" To which he replies "So you just want one?" After he takes the second stick of ram of the register zero's out. He prints up the reciept and I left.
I went back today to pick up the other stick of ram and my laptop, but I did not want to have them install it this time. So, I grabbed the ram and went to the regular check out. The clerk rung it up and then I handed her a coupon with the SKU of the $30 installation on it. She looks at it and then says that she wants to check on it with a manager. She walks away and peeks her head into the mngrs office and then comes back and finishes ringing me up. It zeroed out of course. She mentioned that she was very surprised that it was zero. I told her that I spoke to the corporate twice to confirm that this was indeed a real and valid coupon and I smiled and went over to the Geek counter to pick up my lappy.
Once at the Geek counter I realized that I did not bring a backpack for my lappy (I drove there on my motorcycle). So I grabbed a $29.99 laptop backpack and went back to the same lady with a smile on my face. She told me I could not use the same coupon twice, to which I replied that this was not the same coupon, reminding her that the other one had the SKU written in blue pen at the top of the paper. She rang me up for the backpack, $10.49, and then I walked back over to the Geek counter and picked up my lappy.
I guess I should mention that I was prepared to do battle. I had a 3x5 card with Case# 19986217, and before each time I went into BB I made a call to 1-888-BEST-BUY to confirm that this was indeed a valid coupon.
I know it's kindof a long a boring story, but I thought it might help some of you out. When I called corporate both times I was very honest with them on the phone. I simply told them that I had copies of a coupon that has been circulating on the internet that I understand has been very controversial and that I would like confirmation from them that it is indeed valid. Both corporate representatives I spoke to were very pleasant and both of them confirmed that I can use this coupon for what is printed on it and that it should be honored. Both of them knew exactly what I was talking about. The first guy was very nice and told me that there has been alot of discussion about the coupon at corporate regarding whether or not customers must buy a laptop to validate the coupon. He said that the decision was made to honor the coupon as it is written until the date of validity printed on the coupon.
Anyways, thats my story. I'm done and certainly have no reason to get any more ram, best of luck to the rest of you.
Originally posted by: Gilligansdingy
How about a little love for the guy that posted this thread??? Actually Does anyone have any cheap pc100 Micro Sodimms for sale? Its for a sony viao... I would gladly trade you some ram for it.
Oh btw.... All 1888bestbuy csr's recived an email on Sept 1st. Stating the coupon DOENST need purchase of computer or notebook.
Originally posted by: HomeAppraiser
The Geek workers at the Kennewick, WA store were all nice. Unfortunatelly they were out of the on sale PC RAM and the $29 notebook cases. When the saleperson tried to ring up the total the coupon only took off the price of the installation.
The Lead Geek was a real prick. I never did see the manager who was 'in the back', probabally watching me on CCTV hoping that I would get tired and leave. The Lead Geek threw every excuse in the book at me:
"Must purchase a new computer" Dosen't say that on the coupon.
"We don't give things away for free" Sure you do. I see FREE after instant savings and rebate in your ads all the time.
"BestBuy removed the coupon from their site this morning" Here is the URL go look it up.
"Not valid on sale items" Look, it says ANY memory.
"Were a local store and we reserve the right refuse any coupon." Call 1800BESTBUY I want to hear that from them.
"Well, your just trying to get a bunch of stuff for free" Do I need to call corporate again?
"Fine I'll give it to you if you have your computer here for the install" The look of defeat on his face alone was almost worth the wait.
After 90 minutes I got the 1 coupon per customer limit. I may go back on Saturday to get one for my PC and the notebook case.
Originally posted by: FDF12389
I called the Best buy 1800# and asked them if it was valid and what thr requirements were. They told me I did not have to purchase a computer and it could be used on sale items. I even gave them the coupon code.